This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag light in the instrument cluster came on and now stays on while the car is being operated. This is the fourth time in less than a year that this has happened. I'm told that when this light is on the airbag system is not operating and will not function when needed. The prior three times this happened, the incident was addressed by my Hyundai dealer, king Hyundai in deerfield beach, fl. In one case, there was a recall by Hyundai for a "clock spring" replacement which king Hyundai claims they have completed, yet the light keeps coming on, usually within one month of having it repaired at the dealer. There are numerous complaints about this all over the internet yet there are no permanent solutions from Hyundai while there is a significant risk undertaken by drivers of this vehicle when the government mandated airbag system is disengaged, thus I implore you to force Hyundai to once again recall all affected vehicles that seem to commonly have this problem and permanently fix them.
The clock spring contact assembly, installed behind the steering wheel, that provides electrical connection between driver's air bag and air bag control module failed in June, 2010. This safety hazard had to be repaired on June 24, 2010 and I had to pay for the deductible of $100 on the extended warranty. Hyundai recently announced a vehicle recall on this safety hazard (campaign 103)--but refuses to accept my claim for repair reimbursement of the repair deductible "because I had the car repaired prior to the dates they allowed for this condition". I've owned several Hyundai's and this is absurd. My repair was June 24, 2010 and they won't allow claims for any repair prior to September 8, 2010 (a mere 10.5 weeks difference)! claim [xxx]. it's the same problem that was repaired. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 hyundia Santa Fe. While the contact was driving approximately 25 mph, the air bag warning indicator illuminated on the instrument panel. The warning indicator remained illuminated until the engine was turned off. The vehicle was taken to an authorized dealer for diagnosis and the trouble code detected that the pods ECU was faulty. The technician stated that the front passenger seat would need to be replaced in order to perform the repair. The vehicle had not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
The contact owned a 2007 Hyundai Santa Fe. The contact stated that while driving approximately 10 mph, another vehicle crashed into her passenger. The contact's vehicle rolled over twice, but the air bags did not deploy. The contact was transported to the hospital by ambulance to treat a shoulder injury. The police reported to the scene and a report was filed. The vehicle was destroyed and towed to tow yard. The approximate failure mileage was 85,000. Updated 03/14/12 updated 03/16/12
- Saginaw, MI, USA
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Hi, I took my car today to Hyundai of white plains for "air bag" warning campaign "camp 103". the dealership charged me 119 usd for this. I am tried to contact Hyundai as I did not gets satisfactory answer when I called Hyundai customer connect. I am writing my concern to National Highway Traffic Safety Administration by this complaint. According to the recall letter this check/repair should be free of charge and this is miss leading part on Hyundai motors, usa. Please look in to this matter and help me as a customer of vehicle with recall. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I received a recall letter from Hyundai concerning the airbags in the vehicle. I realized that my airbag light on my dash had been on for a long time, perhaps a year or two, but I thought that was normal and didn't realize it meant it didn't work. I brought my vehicle to the dealer and they performed the repair related to the recall. The dealer stated that the repair did not fix the problem as the airbag light was still on. I agreed to pay the diagnostic charge so the dealer could find the problem. The dealer says there is a short in the wiring harness that is the cause of the problem which would cost $1500 to fix. They said the SRS computer and airbag sensor may also need to be replaced for a cost of $600 and $400 respectively.
After the (airbag) light came on in transit to a death in the family two hours away! I felt the truck was unsafe to drive an set up an appointment to have checked out at a Hyundai dealer out of town. The dealer charged me $48 to tell me that a part in the steering wheel failed and would have to be replaced (clock spring) at a cost to me for $1300 for the part. I said I couldn't afford that right now. Now I'm driving a unsafe vehicle and the dealer doesn't seem to care. After reading many complaints about airbags not going off while in accidents I feel dealers are ignoring problems! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I have moved since the recall has come out on the 2007 Santa Fe. I do not know if he letter came. I was informed if I did not have a letter they will not fix the recall. What can I do? it hall Hyundai on jefferson ave, Norfolk, va.
At 61,179 miles the air bags light on the dashboard appeared lite. Dealership troubleshoot to a faulty air bag computer. Computer not covered under extended warranty. Noticed on NHTSA website a few higher mileage vehicles are experiencing this problem. Requesting an investigation into Hyundai's quality practices relating to potential safety issues. If the air bag computer is malfunctioning will airbags still deploy in an accident" NHTSA- question - if not is this a re-callable event. Please advise all Hyundai Santa Fe owners whether this a safety hazard and what preventable measures can be taken."
Wife's car-driving one day and noticed airbag warning light on. Took to dealer. Dealer said it was safe to drive while part was ordered, would not offer loaner. Came back and had part installed a week-1/2 later, after finally got part notice in mail. Part replaced-no light anymore. Problem is back again. Called customer service, but they don't seem to be too concerned.
My ESC light comes on and goes off intermittently while driving, this has been happening for probably the past year. I have never noticed any effect on the performance of the vehicle and since I didn't know what ESC was I did not pay it a great deal of attention to it. My passenger air bag light also does this "coming on and going off thing" so I assumed it was a weird dash light glitch. About 4 months ago vehicle started having electrical problems (power door locks sometimes stop working). Finally today I noticed my rear brake lights were not coming on... obviously I was very concerned and called Hyundai to find out if there were any recalls. Hyundai gave me a case # but said my vehicle is not covered under current recall, so I am not sure if anything is wrong?
The air bag warning light in the main dash console stays illuminated after starting the vehicle. I have contacted hyundaiusa.com customer service & they just referred me to the dealer where I purchased the vehicle "certified used" and they said that the original warranty did not transfer when bought used (5 yrs/60,000 miles). Just to get the problem diagnosed would be $95. So I researched on the internet nhsta website and I found all of the same complaints about this year, make & model. Accidents have been reported where the airbag malfunctions, sensor warning does not work properly, etc. So my question to the nhsta is why hasn't this vehicle been recalled for airbag warning light malfunction with all of the complaints you have received? this is a dangerous safety issue especially if it prevents airbags from deploying in an accident. Please investigate with Hyundai & hopefully this can be corrected with a recall. Thank you
Just bought used from luther Hyundai bloomington mn, with adult passenger in seat, weight 110 lbs, the air bag will not turn on air bag light says air bag off, do not buy a Hyundai if you may have a passenger who weighs less than 130 Hyundai says adult passenger has to ride in back seat.many asian people are not heavy enough to make air bag work supposed to be the safest car, to bad really nice car will have to bring back and buy a Toyota highlander
The contact owns a 2007 Hyundai Santa Fe. The contact stated that when starting the vehicle, the air bag warning light was illuminated. The vehicle was taken to the dealer for inspection and they informed the contact that there was a wiring malfunction within the steering column. The technician also advised that in the event of a crash, the air bags could possibly not deploy. The vehicle was not repaired. The manufacturer was also contacted and offered no assistance. The VIN was unavailable. The failure mileage was approximately 70,000. Updated 03/16/11 the consumer also stated the headlights went out and have been replaced 10 times or more since the vehicle was purchased. Also, the passenger front door was not locking/unlocking periodically. The consumer believed the vehicle had an electrical problem. Updated 06/03/11
This complaint refers to the SRS airbag system in the Santa Fe. While the airbag system is intact I have been told by a certified Hyundai repair center that the clock spring and the junction box have failed. Given the premature nature of this failure I believe that this system is flawed and represents a widespread hazard to the american public. In addition, all four brake rotors and the sway bar needed to be replaced with less than 70,000 miles due to excessive wear which rendered them unsafe (according to the aforementioned center).
The contact owns a 2007 Hyundai Santa Fe. While driving approximately 5 mph the air bag light illuminated on the dashboard. The vehicle was taken to an authorized dealer where she was informed that the air bag needed to be replaced. The vehicle was not repaired and the failure continued to recur. The failure and current mileage was 73,000. The VIN was unavailable.
I own a 2007 Santa Fe with 30,000 miles. When I am seated on the passenger side the air bag sensor will state that it is inoperative, not recognizing me as a passenger. I weigh 134 lbs which should be more than enough for the air bag sensor and I am really concerned since the front airbag will not work in the event of a crash. That could result in an injury to me or someone of similar size. I have talked with two dealerships about this issue. Both recognized the issue as a common problem. The first dealership told me that nothing could be done unless Hyundai issues a recall like they did for the sonatas (see campaign id 08V161000). The second dealer offered to replace the seat (which they did back in 2009), however that has did not solved the problem at all. Please consider researching this issue as Hyundai has recognized this problem with the sonatas already and it is the same issue in the Santa Fe models.
When my wife is seated in the passenger seat the air bag sensor will not recognize that a person is occupying the passenger seat. My wife weighs approximately 140 lbs. This has been a regular problem for the last few years and has not gone away. It is the same problem as the current NHTSA campaign (08V161000) for 2006-2008 Hyundai sonatas for which Hyundai has issued a recall. We have visited multiple dealerships and they have all told us this is a common problem with the Santa Fe, however since Hyundai has not issued a recall there is nothing they can do to fix the problem. This is a very dangerous problem as both the front and side passenger air bags will not deploy in an accident which could result in serious injury or death to a passenger. We currently own a 2007 Hyundai Santa Fe with 37,000 miles.
A D V E R T I S E M E N T S
- Deerfield Beach, FL, USA