This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My engine light is still on after replacing the fuel sensor 2 times and fuel pump I do not even know how much gas is in my car because the gauge is not correct. No matter what they do the engine light remains on it failed the E check "????" there has been thousands of people with this same problem
I got a letter for a recall for underbody corrosion preventative care, however when I took to the dealer to get this done, the undercarrige/underbody was already too corroted/damaged and Hyundai is not willing to fix it, instead they are trying to offer me $4,800 which will not buy me a new SUV car. And this is due to a manufature deffect.
When starting our 2007 Hyundai Santa Fe yesterday, the "ESC off" light appeared on the dash. I tried to press the button to see if it would engage, but it had no reaction. I shut the vehicle off and waited a while and restarted and the light was gone. However 10 minutes later while driving 73 mph on the hwy, the "ESC off" light came back on and suddenly the front end felt like it was pulling and began to make sort of a whistling sound like the brakes were rubbing on something. It also felt like the rear end was fish tailing. We stopped and restarted the vehicle and the light went off again. We started back on the hwy and again shortly into the drive, same issue. We dropped the speed down to 60 / 65 and got off the interstate and took side roads home. I looked up some of the information and saw others having the same issue and a recall for a stop lamp switch, but when calling Hyundai America they said that my vehicle is not part of that recall, so at this point what's creating the problem is unknown. I felt this needed to be reported because this is a major safety concern, not only the pulling of the vehicle that caused us to decelerate, but the instability of the rear end could have easily created a major wreck impacting me, my family and those around us.
I moved to usa from Canada 8 months ago and I have imported my sante fe 2007 at the same time. Later I received a campaign notification 50ca07 (C0260) from Canada. I have just contacted a huyndai dealer here in Georgia usa and he told me that my sante has to be registered with Hyundai usa even if the car was imported. He said that until then, he couldn't do anything for me. I contacted Hyundai usa and they replied: Thank you for contacting Hyundai motor America. We appreciate the opportunity to address your inquiry regarding your imported 2007 Santa Fe from Canada into the us, and having the recall campaign C0091 completed. We understand your experience with the Hyundai dealership you contacted may impact how you perceive Hyundai's view of customer value and appreciation. While we appreciate the opportunity to assist you, we must advise that we are unable to directly provide you with assistance due to our scope of support being solely limited to the dealerships located within, and the vehicles originally intended for sale and operation within the 50 United States of America. Due to this, we must request that you please contact Hyundai auto Canada for further assistance, as they will be in the best position to assist you. The Canadian border is at 2 days drive + 2 days to come back + a day to have the job done. I expect them to tell me that my car (which was manufactured in Alabama usa) is not a Canadian car anymore.
While driving, the passenger side sun visor detached and fell, swinging from the electrical wires. Went on line to check this and found many complaints of the same thing happening. Could be very dangerous and there should be a recall. Hyundai dealer ordered a new visor and can replace it, but it shouldn't happen.
- Rio Rancho, NM, USA
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Friday, Aug 12, I parked the car around 6:30 pm. Around 8:40 am, Saturday Aug 13, neighbors rang my door bell and banged on the my door. The Santa Fe was on fire. My insurance company found no evidence of arson. The car parked for around 14 hours caught fire. Researching online, I found numerous comments from other Hyundai owners who faced a similar experience.
While driving at any speed while turning left or right car shuts off. Happened on the street and highway. Also while coming to a stop tranny keeps trying to push forward while trying come to a stop. Went to dealer I was completely ignored me like they didn't want to know about
Driving 55 mph on two lane road with oncoming and cross traffic, our driver side sun visor pivot arm fell out of ceiling mount causing visor to dangle by wires (for make-up light) in front of driver obstructing view of road and causing panic. Wires eventually broke. Failure is caused by poor part design were a very thin plastic rim holds pivot arm in ceiling. It wears with use, cracks, and fails causing visor to fall out and dangle. Passenger side visor has same design flaw and also presents a safety risk. There are lots of internet reports of this problem in various 2007 & 2008 Hyundai models including our 2007 Santa Fe. In best cases, the visor instantly becomes unusable causing total loss of its sun shading capability. In worst cases, driver vision of road is instantly impaired provoking panic and possible crash situation. All of these failures compromise vehicle and passenger safety potentially leading to injury or loss of life along with property damage. Because of the serious safety risks, and due to the cause being inadequate design, a recall order would be wise on these vehicles. Please give investigation of this problem due priority as it presents a serious safety risk. I can buy and install a replacement visor. Indications are that the replacement part will have the same problem though. If Hyundai has upgraded to a better design of this part, they should be replacing the existing flawed design parts.
I bought this car a year ago and they told me everything was up to date. There was a recall back in 2008 on the trailer hitch that wasn't fixed and something about the air bags. Also the did player for the tv isn't playing anything.
Drivers side window visor released & flopped up 7 back in front of drivers face-unable to seat visor as something broke in attachment to pivot pont.had to drive holding up with one hand as horrible distraction fron road. Tried holding up on return trip back to md-didnt work.going up nice bridge & facing 30-40 cars coming down towards me-entire visor failed & went directly in front of my face before could grab & get out of my vision.almost hit another car.went to dealer & told of safety hazard & was told by dealer owner-not responsible for safety item after warranty expired. Had mech go online to look getting me a new viser. He said-his research revealed widespread drivers visor failures in 2006-2007-& 2008 santfe-elantra & sonnata.in fact one after marker supplier had sold over 400 visors in those years sonatas.friend at church had same filure except his was "instantaneous & blocked his vision. All other folks I haf talked to say they have never had a visor fail in any car in their lifetime including cars with over 200000 miles. When examining my visor after the trip-the defect is readily obvious-the part holding the visor on the pivot side is made of a very thin plastic or composite. Ive been driving for over 60 years-navy test Pilot for over 20 years & sr member of several aviation crshes in the navy & often "little things" are often the cause of crashes. Originallt tried reporting this over phone to nice lady on hot line but obviosly-severity of incident wasnt transmitted forward. It appears the resolution was only filed as a complaint for a data base.the failure was reported as a visability wiper -& a drivers sun viser. Does not wipe. Sooo would like to have some one open this to investigative status before some gets killed.the other gentleman who had this horrible & scary failure are both willing to give sworn testimony as we know this is safety.[xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I bought my Santa Fe in 2008, with 12,000 miles on it. I've had to replace a gas pedal switch, gear shift switch, gas gauge switch, driver's seat switch, two batteries replaced, the driver's visor hung down, both hydraulics lifts gate replace, backseat left side door lock replace and still doesn't work right and of course the ESC light problems. All the problems started in January 2015.
While driving on a city street I made a right hand turn and the vehicle completely turned off. After putting into park it started up again. This happened more than once and the dealership could find no problem. Vehicle had 97K+ on the odometer.
While driving down a busy southern California freeway at 65 mph, the post securing the visor to the headliner broke free, leaving the visor hanging directly in my field of vision. I didn't even touch the visor, it fell from the vibration of traveling down the road. It has happened other times as well, including on a dangerous mountain road.
I was traveling to a friend's house on wyda way in sacramento county. I was getting ready to stop at a stop sign and had my foot on the brake. Suddenly, I felt my car being pushed from behind, and then I heard a loud acceleration noise. Right after that moment, my car accelerated on its own and would not stop. I had my foot on the brake the entire time and also tried moving the gear shift lever. It would not move and the car kept accelerating. I thought I was going to die.the next thing that occurred was a horrible collision, resulting in my car hitting another car which hit another car. I sustained serious injuries as well as two fatalities and other injuries in the two cars that were hit. I was taken to uc davis hospital in sacramento where I stayed in the icu for two days and then for an additional two days in the hospital. I was driving a runaway car with no way to stop it.
The ESC off light comes on and pushing the on/off switch does not put it out. And the car has no forward momentum even if I floor the gas pedal. If I shut the car off and re start, the dash light goes out sometimes and the check engine light comes on. In motion on the hiway
I received a service campaign notification re my 2007 Hyundai sante fe auto to inspect (& possibly replace) the alternator & replace the front valve cover gasket. I made an appointment with the van nuys ca service department. After persisting to get an answer as to how long the service would take, I was told I could expect 2 days. I need transportation to & from Hyundai. I was told their shuttle would only take me 6 miles. My home is 8.2 miles away. I was told I could rent a vehicle for $30+ per day. It it appropriate that such a notification should cost me upwards of $60"???? what Agency oversees automobile safety or to whom should I complain about this"
While driving the driver side sun visor came loose and dropped in front of my face causing loss of visibility. The plastic hub that holds the visor shaft into the ceiling of the car broke.
My ESC off light comes off and on, intermittently with the check engine light. They both go off and on randomly. The ESC off light will not go off when pushed. I cannot tell if the ESC feature is engaged or not. I have had this car since it was new. It has been well maintained and in the shop whenever a fix was needed. After researching this issue, it's been a common complain with various Hyundai models, including mine. Upon speaking with Hyundai usa, various cars on this line have been recalled for this same issue. Mine was not one on line that was noted, however the issue is exactly the same. I filed a complaint with Hyundai usa last week. My only recourse is to take it to a nearby dealer and pay them to do a diagnostic work up out of pocket. I believe this problem has potential for safety issues. I bought my car with the ESC safety feature. Now I can't tell if it's engaged or not as I cannot get the light to go off.
My veh had an oil leak we noticed in June of 2013. We took it to a certified Hyundai dealership with a warranty the veh still had and had both valve cover gaskets replaced and the oil pan was also leaking. A year later June 20, 2014 when I was parked at a friends house we noticed oil on her driveway. I guess the veh was leaking oil again, I just didn't notice since our garage is stained with oil. I took it back and was told both valve cover gaskets and the oil pan were all leaking again, however the dealership would not cover the repair since it was just over a year. Seems like an odd problem to have the exact same leak in 1 year. Either there is a flaw in this year Santa Fe or gurly leep in mishawaka did not do a proper fix on my veh. I have seen several forums for these 07 Santa Fe's with the same type of leak that occurred more than once. Because of this oil leak, my alternator has gone out this morning, the dealership said it went bad from being saturated with oil. Another issue is the fuel sensor went out which now the truck doesn't register any gas in the veh. This is another common complant I am finding on forums for this 07 Santa Fe. I am starting to wonder if these items should be in some sort of a recall.
While merging into traffic from a stop sign, I briefly pressed the gas pedal nearly all the way down. The car accelerated beyond the 45 mph speed limit after releasing the pedal. I pressed the brakes as hard as I could but the car continued to accelerate. I panicked because I was heading for a stop light. My wife and I were seconds away from a high speed collision. I shifted the car into the neutral position with the brakes fully applied. The engine raced up to high rpms. I looked at the pedal and it was depressed nearly all the way down without my foot on it. I put my foot under the pedal and lifted up. The pedal sprung all the way up and the engine rpms went back to idle values. The car quickly slowed. I was able to stop the car just before the intersection. I pulled off the road to examine the pedal. The drivers side car mat had slipped off its retention post and had moved about 4 inches forward so it was under the gas pedal. The end of the car mat was curled up so it was elevated about 1 inch above the floor carpeting. With the engine off, I pushed the gas pedal down by hand and it got caught under the car mat again. After removing the mat, I pushed the gas pedal down many times (engine off) and it always worked correctly. The drivers side car mat retention post system has never worked well. The floor mat frequently sides off the post, and the mat moves forward. The used mat is now stiff enough to hold the gas pedal down if the pedal is pushed under the curled end of the mat. A secure car mat locking device should have been part of the original mat retention system. Hyundai should fix this problem. I am not completely sure whether some other mechanical or electrical problem had contributed to the stuck gas pedal. Frankly, we are frightened of the car that nearly killed us, and dont look forward to driving it again even without the car mat.
A D V E R T I S E M E N T S
- Olmsted Falls, OH, USA