Driving I-75 South in Georgia, Sunday afternoon, June 10, 2007, the air conditioning system stopped working, traveling to jacksonville, fl. Calling from the highway on a cell phone to the dealership, we were instructed to call the Hyundai assistance 800 number. Upon connection was given the names and phone numbers of two Hyundai dealerships in jacksonville, fl. On Monday, June 11 am, took the vehicle to key Buick, hyunday in jacksonville for service. Several hours later, we were informed that the ac condenser was damaged and not a warranty item, the repair was estimated at $750. The cause of the failure, according to the service manager, was some item damaged the condenser and using his words "probably road debris" passing through the grill. He continued the explanation that there are not barriers that would prevent small items from passing through the grill and damaging the condenser and radiator while traveling on the highways. Asking the service manager if this could happen again, he replied yes. The failure of Hyundai to foresee, design and provide any type of screen barrier behind the grill allows any type of debris to cause harm to the condenser or radiator at any time. The vehicle was repaired on June 14 by key Buick Hyundai in jacksonville, fl. I offer a solution that a small amount of hardware cloth attached to the back of the grill would deflect most all debris and protect the condenser and radiator from damage while still allowing ample air flow. Hardly a happy traveling period with 3 days of negotiating with two dealerships rick case Hyundai in duluth, ga. & key Buick Hyundai in jacksonville, no vehicle availability and frustrating expenses.

- Lilburn, GA, USA