This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car began to suddenly and automatically accelerate while driving on the freeway on August 4, 2019. The speed accelerated up to about 80mph before being able to get the car to slow down. The brakes were extremely difficult to depress. I had to keep my foot on the brake pedal and press as hard as I could in order to keep the car from accelerating again. Thank god, there were no cars directly in front of me or on the side of my car because this would have caused a very serious accident. I was eventually able to pull over onto the shoulder, but I was unable to completely stop the car from moving even though shifting to park. The car would not stop moving forward until I shut the engine off, which caused a very loud noise. My car had to be towed to the closest Hyundai dealer. The service man at the dealership diagnosed, repaired, inspected as well as test drove the car. The cost for repairs were close to $900. Now, on the way home after picking up my car from being repaired on August 8, 2019, the same thing happened again. This time it was on a city street while trailing my husband at about 40mph when my car began to accelerate again. And again, the only way to stop the car was to press the brake as hard as I could, put it in park and turn off the engine. For anyone to drive this car is very unsafe and dangerous. I am afraid to drive this car again even if it is repaired. This could have been a very serious or fatal accident. The car was towed again to a Hyundai dealership nearby. I called Hyundai headquarters customer service to report the incident and to find out if there were any recalls on my car. I was told that there are currently no recalls. A case manager called me back but could not really help. She said they could possibly help with the reimbursement for a car rental if I decided to rent a car while my car is being repaired.
On February 24, 2012 I went out to my car to go to daycare and work my car was lowered to the ground all four tires seem to be flat. I called the closest garage. They towed my car, repaired it for $2028.91. In September 2014., I received a recall from Hyundai for the coil spring. After 6 months correspondence with them, they gave me only $949.03. I feel they should reimburse me the entire expenses.
- Geneva, NY, USA
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- Buckeye, AZ, USA