This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Hyundai Santa Fe. The contact stated that the frame was rusted and could potentially fracture. An independent mechanic diagnosed that the vehicle could fail an inspection due to the frame needing to be re-welded. The dealer (tarbox Hyundai, 3665 quaker ln, North kingstown, ri 02852, (401) 826-1500) was contacted. The manufacturer was notified and stated that the vehicle was excluded from NHTSA campaign numbers: 14V435000 (suspension) and 09V123000 (suspension). The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 107,000.
I purchased this vehicle from used dealer in March 4,2016 despite not wanting to but had little choice after dealer sold the car I put money down on that day for cash while I wad retrieving the last document she sent ne home for when, I returbedvmy car was gone and the car in stuck in now is this Hyundai with a very shaky front end that rattles and literally skips off the road into the shoulder if in not very careful, my mechanic days its the strut on driver side, additionally the air bag light stays onbat all times and I just failed a safety inspection foe this vehicle and can not be allowed to drive fir lyft or number until its repaired I already had to fix brake lights tires battery and other safety issues on this car in addition to 1400 in air conditioning system estimates to, learn it was merely a electrical connection to the compressor as it appears to be the case fir dozens of others with no cold air on this car model see axil adaddicrepair comments on 2005 Hyundai Santa Fe ac blowing hot air. So im very upset Hyundai will not even look to see why my air bag light is on despite a known, issue with air bags and it being recalled. My VIN number doesn't show a recall open however I feel as long as I am driving it and the issues remains unresolved. I am at serious risk if the air bag is defective or the fact it remains on all the tine and when there's a passenger in the front seat the passenger bag off light appears.
This recall notice applies to your vehicle, [xxx] dear Hyundai Santa Fe owner, we previously sent you a letter about a safety recall regarding the front coil spring on your 2001-2006 Hyundai Santa Fe. To date, it appears that this important safety recall has not been completed on your vehicle. Please click here for more information about this safety recall, to validate that your vehicle is affected and to schedule an on-line appointment with your local Hyundai dealer. We urge you to have this important safety recall completed as soon as possible. If you have any questions, please contact the Hyundai recall hotline at 855-671-3059. You can also find information on the NHTSA website at www.safercar.gov. I went on line and scheduled this recall maint. When I called two days later to the shop to verify appt. They informed me they don't do this type of maintenance on Saturday. I asked him who was going to call me and let me know that, before I drove 100miles round trip to the shop from my town. He said he didn't have any way to call me & not enough labor to do this type of job on Saturday. I said well I can't take off work, so how will I get it fixed. He said I don't know mam, "it is what it is". this man over your service dept on covington pike is very rude and could care less if I got my Hyundai fixed or not... with that kind of service and lack of concern for the customer, I doubt I would buy another Hyundai!!!!!!!! so I have one of your cars that has a recall due to your negligence that I can't get fixed because your people will not do it on Saturday and I have to work on weekdays. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Took my 2005 Hyundai Santa Fe in to the shop for an oil change/tune up and was told the frame on the vehicle is almost entirely rusted out in two different locations, the front passenger area near the engine and the driver side area below the front door. The car is 10 years old and I do live in a salt belt state, but I see that there were recalls for the 2003 Hyundai Santa Fe for similar frame rust issues, so I now recommend that the recall investigation be extended to the 2005 models as well. I wonder if I am only narrowly avoiding loss of life for myself and my 4year old daughter because of this rust issue" I can only imagine what may have happened, had waited just one more month before having the undercarriage of the car reviewed by a professional" I shudder to think of it!! at any rate, this will be my last Hyundai purchase since they clearly have not met my own personal standards for safety. I hope you will agree with my own opinion on the lack of safety of this vehicle (in salt belt states) by beginning an investigation into the later model Santa Fe frame rust issues, as well. Thank you very much
Unable to depress brake pedal. This is the third time in twelve months that this has happened. Last May 2014 I was in grand rapids Michigan going about 45 and the same thing happened I kept moving over to a clear lane on my left trying to depress the brake and had to turn into the median and do a U- turn, the car rolled to a stop. I got out and checked under the pedal and there were no obstructions. I checked the brake fluid reservoir at the master cylinder and it was full. I got back in the car and tested the brakes and found them to work. I called my Hyundai dealer and had them look the car over and they had no explanation. Yesterday I was in stop and go traffic approaching a line of traffic and the same thing happened, I did not think to use the emergency hand brake but the good news no damage...updated 03-16-15 also, the front spring was replaced and the air bag light has since illuminated.
- Holland, MI, USA
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The contact owns a 2005 Hyundai Santa Fe. The contact received a notification for NHTSA campaign number: 14V435000 (suspension). The contact was concern about the safety of the vehicle since there was no remedy for the failure. The manufacturer was notified of the issue. The contact had not experienced and failure.
Started to back my vehicle out of the driveway and heard a loud grinding noise. Stopped, got out and inspected to find that the front right coil spring had snapped and punctured my tire. Vehicle is undrivable and had to be towed. There was absolutely no warning. I have read dozens of other complaints about this same thing happening on other 2005 Hyundai. Hyundai really needs to look into this problem/defect. Thankfully, I was not driving at 55 mph on a highway as I'm sure serious injury/damage would have occurred.
I was backing out of my driveway at 4am to go to work. I heard a loud grinding noise. My driveway is not long and I am on the road in about 5 ft. As I was turning the wheel I heard a loud pop and the right side of the car went down. I assumed I ran over something or that my brand new tires had failed. I managed to pull the car back into the driveway. Later that day as my husband was changing the tire he discovered the right front coil had broke and it punctured the tire. Thank goodness this didn't happen as I was driving on the highway. By reading all the other broken coil issues this is obviously a big problem for 2005 Hyundai's and it should be addressed and investigated.
Driving home from work at 9 pm loud pop and pulled over thought had blowout on my 6 week old new front tires! discovered my front right coil spring broke. Popped thru my tire. Out in freezing cold had to be towed and now have no car til fixed, seeing others on here with same car same issue.
Driving down the highway a loud bang was heard. Discovered the driver front coil spring had broken. Fortunately no damage to the tire. I am surprised by the amount of similar failures reported. This certainly could have been much worse. I am a bit concerned that has not been investigated!
Driving home from work, on a major local interstate, my check brake light appeared on my dashboard. I pressed the brake pedal to slow the car down, but found out that the brake pedal had gone soft and I ended up having to push the pedal all the way to the floorboard to get any resistance. I managed to drive it to the Hyundai dealership a mile away where they realized that the brake fluid was empty due to a ruptured seal in the brake caliber on the passenger side. Upon further inspection, they found that both front suspension coil springs were damaged. The passenger side coil had literally snapped in half and the driver's side coil was dislocated and broken. My car had just been in the same dealership one week prior having a new transmission installed in it (under warranty). As no loud bang or noise occurred as with the many others that have had this happen to them, I can only assume the coils broke or shifted during the transmission replacement when the weight of the car was on the lift, and not on the suspension. The gross negligence that neither of these coils were found broken at that time has me incensed. The fact that a solid steel coil that takes 4,000lbs to compress can break in half like that is disturbing. I assume that without the suspension, due to the broken coils, the brakes suffered damage and the above incident occurred. I was very lucky indeed that nothing worse happened, but as this is a recurrent issue with the Hyundai coil suspension and it should be addressed through a recall. Pictures are available of the damage, as are the suspension coils (we saved everything).
Front driver side coil spring snapped damaging front strut. There have been numerous similar complaints of premature unexpected breakage that has resulted in sudden tire puncture when the spring hits the tire. This is a very serious life threatening flaw. Hyundai has not initiated a recall but should. I was very lucky that this failure occurred at a low speed.
Started vehicle, placed in reverse, suspension coil on front drivers side broke, punctured new tire, and broke strut. Have researched online and found this to be happening across the country with the 2005 Santa Fe. Unfortunately, it's not being reported to the right place. This could be a deadly situation if happens while driving.
Noise and rubbing occurred while backing car out of driveway. Discovered left front coil spring broken and rubbing on tire causing damage to tire, dealer replaced coil under extended warranty and advised us to replace tire. This car did not arrive home the nite before this way as it was very obvious something was very wrong. The dealer wrote it off as normal wear and tear and said other side was fine. After reading other histories they will be hearing back from me ! in my opinion if this happened at road speed it would have taken out the tire, no if's and's or but's about it. It would not have been pretty as the broken end was dug into the tire. Can we say class action " where do we start " btw this car is serviced by the dealer only and properly taken care of !
The left front strut coil spring broke in two, while vehicle was parked, I am a 30 year ase master technician, and this failure is not a normal wear occurrence, I have done some research, and have found this to be happening all over the United States. This is definately a safety issue, that the Hyundai corporation should be addressing before someone gets seriously hurt or worse.
The contact owns a 2005 Hyundai Santa Fe. While examining the vehicle the contact noticed that the front driver side tire was flat. After further examining the vehicle the contact noticed that the coil spring had punctured the tire. The vehicle was taken to a local mechanic where the coil spring was replaced. The current and failure mileages were 99,000.
A D V E R T I S E M E N T S
- Cranston, RI, USA