This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2004 Hyundai Santa Fe. Consumer writes in regards to front coil spring recall. The consumer stated she was driving at a slow speed, when the front coil spring failed and the vehicle immediately came to stop with the coil spring pushing against the right tire. The consumer is seeking reimbursement for the December 19, 2011 incident.
The contact owns a 2004 Hyundai Santa Fe. The contact stated that while driving approximately 40 mph, a loud noise emitted from the front passenger side of the vehicle. The vehicle was towed to a dealer. The technician diagnosed that the front coil spring needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 14V435000 (suspension). The failure mileage was 70,000.
The contact owns a 2004 Hyundai Santa Fe. While driving approximately 40 mph, a loud noise emitted from the front passenger side of the vehicle. The vehicle was towed to a dealer. The technician diagnosed that the front coil spring needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
The contact owns a 2004 Hyundai Santa Fe. The contact stated that the driver and passenger side front coil springs developed cracks. The contact received a recall notification for NHTSA campaign number: 14V435000 (suspension); however, the parts needed to repair the vehicle were unavailable. The dealer could not provide a specific timeframe for when the part would become available. The manufacturer was not notified. The failure mileage was 100,000.
The contact owns a 2004 Hyundai Santa Fe. The contact stated that the while driving 45 mph, the front driver and passenger side coil springs fractured on separate occasions. The manufacturer was made aware of the failure and the vehicle was repaired. The failure mileage was 58,326 and the approximate current mileage was 58,800. Updated 06/18/13 the consumer stated the coil spring on the passenger's side punctured a tire. The consumer had to purchase 4 new tires. Updated 06/25/2013
- Meadville , PA, USA
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2004 Hyundai Santa Fe. Consumer states while pulling out of the driveway, the drivers side front coil spring broke, poking a hole through the sidewall of an 8 month old tire
No prior warnings or conditions existed prior to failure. The vehicle would not start and it was diagnosed by a fellow coworker to be the fuel pump. Aaa was called to tow the vehicle, and upon arrival, put car in neutral to back it up in order to tow. Immediately, the front driver tire when flat, and it was a result of the front strut assembly breaking and causing the coil spring to snap and pierce the front tire. It has been 6 days, and I was still without the vehicle which was only 3 1/2 years old with 65,000 miles. I was told that nothing was covered by warranty and replacement parts were not available. In order to get the vehicle fixed quickly I had to accept parts from a 2006 vehicle.
A D V E R T I S E M E N T S
- Hastings, MN, USA