This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Hyundai Santa Fe. The contact was stopped at a traffic stop when the control arm from the frame of the vehicle fractured and detached from the vehicle. The vehicle was towed to a mechanic shop who advised that the sub frame was completely rotten and corroded. The mechanic advised that the frame would need to be replaced. The manufacturer was not made aware of the failure and the vehicle was not repaired. The VIN was unavailable. The failure mileage was 140,000.
I have had a squeaking noise in the tires for several months. I continued to take it to Hyundai and they told me that the tire needed to be replaced and charged me. The squeaking noise was still on the driver's side, so I took it back and they replaced 2 wheel bearings, one in the front and one in the back. Most people know that once changing one you could change all the other on the same side. They refused. I heard a squeaking noise now more than ever, and they claimed they could not hear it. The longer you drive the vehicle the louder it got. This was really costing me my time, and Hyundai dealers did not care about a noise was getting louder. They will not even go over my vehicle anymore when I brought it in. They just stated well we did not know what it was.. I have take the vehicle to two different dealers, and neither one of them took the time. All they wanted was more money for stuff that did not need to be replaced.
: the contact stated the engine failed without warning. This occurred while driving at various speeds and while at a stop. Upon inspection of the vehicle it was noticed the undercarriage had corrosion, the windshield was etched on the passenger side above the windshield wiper, and the vehicle vibrated. The dealership was unable to duplicate the problem. The manufacturer has not been alerted.
While driving at 50 mph there was vibration in the front of the vehicle. Dealership inspected vehicle several times, and rotated the tires, but could not duplicate or correct the problem. The vibration and flutter occurred at 40 mph to 60 mph and was most noticeable at 50 mph during acceleration and deceleration (60 to 40 mph). The flutter/vibration was felt in the consumers hands on the wheel, feet, and feet. This was an internal vibration/flutter and not just a road vibration.
A D V E R T I S E M E N T S
- Brentwood, NY, USA