This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Hyundai Santa Fe. The contact stated that while coming off an exit, the front driver side coil spring fractured causing the contact to lose control of the vehicle. As a result, the vehicle crashed into a metal guardrail and the vehicle drove over to the passenger side and crashed into a median. The air bags failed to deploy. The contact sustained injuries to the right arm and the right rotator cuff which required medical attention. A police report was filed. The contact was later notified of NHTSA campaign number: 14V435000 (suspension). The vehicle was not inspected or diagnosed to determine the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.
4/6/06 I had an auto accident going 75 mph in a 70 zone. Full impact of my front end to the opposing parties vehicle (SUV). I did a 360 and flipped and landed on my driver's side. My airbags did not deploy at all. Neither driver side or passenger side. I sustained back and neck injuries - currently in treatment. My vehicle was a total loss and is now in a salvage yard.
- San Diego, CA, USA
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- Flushing, NY, USA