This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Hyundai Santa Fe. The contact stated that on separate occasions while driving at undisclosed speeds, the steering wheel became difficult to maneuver. The vehicle was towed to Marco-??s body shop where it was diagnosed that both struts, new tires, front passenger side wheel cylinder, wheel mount, tie rod, and wheel bearings needed to be replaced. The contact stated that the mechanic noticed that the driver-??s side cross member had fractured and needed to be replaced. Additionally, the contact stated that the subframe was corroded. The vehicle was not repaired. The dealer was notified of the failure and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and the contact was provided a case number and advised to take the vehicle to the dealer at a different location. The failure mileage was 140,000.
The wheel bearings on the front wheels were stripped. This problem occurred every 6 months. Consumer took the vehicle to dealer for repairs on 3 occasions, and just recently recurred.
- Providence, RI, USA
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- Rockford, IL, USA