This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Hyundai sante fe. The check engine lights illuminated and the vehicle will not shift properly. While driving 55 mph and shifting gears, the gear stuck from fourth to third gear. The contact turned the vehicle off. The vehicle operated normally once it was restarted. The failure usually occurred during rainy or damp conditions. The dealer informed the contact that the failure was due to a cracked crankshaft. The vehicle was inspected, and the crankshaft was replaced on March 30, 2004. After the crankshaft was replaced there were no occurrences until May 2005 and August 2005, when the coil was replaced. The vehicle operated normally until November 2006. The current and failure mileage was 88,000. The consumer has provided a recall for the electrical system pertaining to the crankshaft positioner and invoices for the repairs. The dealer stated that the speed sensor has been replaced. Update 5/3/07
: the contact stated while driving 70 mph on the highway, the vehicle stalled without warning. It was maneuvered off the road and towed to the dealer who replaced the crank shaft position sensor. There was a NHTSA recall, # 03V030000, regarding the electrical system; starter assembly. The vehicle was not included in the recall due to the VIN.
The contact stated the cps capacitor that is with the crank shaft position sensor is not working properly and as a result the vehicle stalled on the freeway. The dealership ran a diagnostic test and this problem came up as a critical code. The consumer found NHTSA recall 03V030000 for this problem but the dealership told her this vehicle was not included in the recall due to VIN. Updated 2/7/2006 -
The car was making a grinding noise when I shifted from drive to park and reverse. I took it back to the dealership where I had purchased the car the day before and while in park at the dealership the car's starter caught on fire and was put out by the mechanic. No injuries, thank goodness it happened at the dealership and a fire extinquisher was available!!
- Columbia, SC, USA
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- Port Saint Lucie, FL, USA