This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Leased vehicle in September 2022. In December 2022 Apple Car Play stopped functioning. This was a safety issue as when driving to a destination all of a sudden it stopped working so the GPS directions stopped and the calls would not come through either over the Bluetooth so we had to fumble with the phone. Also when this would happen the car-??s NAVI system would not work or even load. Numerous visits to the dealer in 2023 and they were never able to figure out the issue. They changed the radio unit and it would work for a while and stop again. In January 2024 it worked for about 3 months then stopped again in April 2024. Over the last month the car-??s NAVI system has stopped working completely and today the car would not start. AAA came over and the battery is dead and they suspect there is an electrical problem draining the battery as usually batteries last 3-4 years. As I explained numerous times to the dealership in 2023 this is a safety issue where many times my wife who mostly drives the vehicle with our kids would be driving using the Apple car play which would then disconnect as well as the Bluetooth voice for calls and sometimes could not on side of the road. We will be towing the car to the dealership and ask them to replace the battery but diagnose all electronics as if this not fix once and for all it will drain the battery again. We need a resolution to this safety problem.
I was slowing down approaching an intersection with cars already at a full stop up ahead. I was braking to slow down in preparation to stop. As I got closer, I drove over railroad tracks and felt the brake pedal begin to vibrate like the automatic emergency braking system kicked in. With my foot still on the brake, the car continued forward without any additional decrease in speed. I pushed my foot down as hard as I could and the car stopped inches from the car in front of me. I-??m not sure if me pressing on the brake more even did anything or if some other collision avoidance system in the car stopped it before colliding with the car in front of me. There was beeping and the display switched to show cameras in front of the car, which happens when getting close to something while parking, etc. Luckily I was slowing and not at a high rate of speed. If I had hit the car ahead of me, there would have been damage but not major. What if I was going faster when this occurred" Or if I was braking for a person or bike" Or if it was collision avoidance that actually stopped the car here but I was the first car stopping in the intersection and couldn-??t stop.
Major safety concern with vehicle stalling, having no power, not moving mainly in Snow Mode. The first month of purchase the car stalled, had no power, would not move in Comfort Mode. My Husband was driving and I thought it was a weird fluke or something. Then it happened driving up the hill to our house several times over the past year. That was annoying enough and THEN it snowed last week, roads were snow packed and icy. I was headed to work, had car in snow mode, attempted to pull out into traffic (thankfully with a whole lot of room between me and oncoming traffic!) and the car would NOT move. It literally stalled/lagged and would not go. I was almost read ended on a highway!!! This is not ok! I took the Palisade into the Dealership to look at/test and they "could not get it to replicate the issue". I also submitted a complaint to Hyundai Corporate, and after speaking with a Case Manager several times over the phone and via email - including sending them recorded video documentation of the issues, Hyundai determined that they would do nothing about this and would not even purchase the vehicle back. They could care less that a vehicle they produced is causing major safety issues for the public. I am beyond irate! We way overpaid for this car ("high demand" at the time of purchase) - $15,000 down, and because Hyundai does not care about their product, we just traded the vehicle in to get rid of it and had to pay an additional $7,000 out of pocket. There are literally NO WORDS!!! My families safety is worth more than the money we lost out on with that awful vehicle.
- Beulah, CO, USA
Search CarComplaints.com for these popular complaint phrases...
Suv turned itself off in traffic. I had it towed to dealership and they told me that they couldn't fund anything wrong. The suv could not accelerate in traffic three weeks ago. Had to turn on side road from traffic. Suv has been at dealership for three weeks no progress.
Palisade's Windshield cracked without any incidents, SUV was parked in the garage and today morning 03/21/2024 it had a 15-20 inch crack on the bottom of the windshield.
I received a recall almost a year ago. Immediately contacted a Hyundai dealership who kept me on hold for an hour and said they couldn-??t fix it or don-??t know when someone would be able to. They got my number down and were supposed to call me and never did. I then took my car to the Hyundai dealership in Killeen to get the recall fixed and they said they didn-??t have the part and couldn-??t help me at this time. No one from either dealership has still contacted me!!
I have bought this 2023 hyundai palisade and the blue link button and the SOS EMERGENCY BUTTO do not work at all and I cannot get connected with the SOS emergency services in case of a crash or a medical emergency and that is a huge safety issue. I contacted hyundai blue link and hyundai customer service and it-??s been 45 days with NO resolution yet and they don know how to fix this issue and cannot fix this issue. I want hyundai to open a recall on the blue link button and the sos button to fix it and repair this defect. Also I am enrolled in blue link till 1/26/2026 but t shows on the screen in my car that the blue link has expired on 12/31/2023 and that is wrong
I bought a 2023 hyundai palisade calligraphy and I found out the seat controls do not work and the air condition doesn-??t work but they were fixed but the most important thing is the BLUE LINK BUTTON WHERE THE REAR VIEW MIRROR IS inside the car that I need in case of an emergency doesn-??t work at all and doesn-??t connect to hyundai blue link. I called hyundai manufacturer and I called hyundai blue link several times and their stupid engineers couldn-??t fix the problem and I went to the dealership and their service dept and they couldn-??t fix the issue. This is a brand new car that the blue link inside it doesn-??t work at all and I paid for 3 years service.i push the blue link butto then it connects then it ends with no ring tone and no one on the other side. It keeps disconnecting and fails to connect me to blue link. This is a major defect in the hyundai palisade calligraphy and needs to be addressed seriously and professionally by hyundai and get it fixed immediately. I am attaching photos and videos and on my car screen it shown that blue link ended on 12/31/2023 but that is wrong because I have blue link until 1/26/2026 three more years but my car screen has it as expired on 12/31/2023 and that is wrong
The second all glass sunroof combusted in the center while driving. It sounded like a tire blowing out, really loud burst. No warning. I had the front window closed but the shade slide open. The second shade slide was closed, thankfully, otherwise it would have shattered glass everywhere inside the car.
Hazy film on second row window blinds you when pulling out almost got hit twice because of the sun glaring on the hazy blurry window. The dealer ship is aware of this and said they need to be replace but Hyundai said it was made that way. this is the first year for these kind of windows they are dangerous when trying to see out. When you ride in second row it hurts your eyes because they are so hazy especially on a sunny day everything looks blurry. Needs to be a recall before lot of people has bad wreck and some one loses their life the rest of the windows aren't laminated "if these are really laminated like they say" shouldn't be a problem to exchange them out.
When put in snow mode, there is a loss of power or failure for the car to accelerate at all. You can put the accelerator to the floor, and the car will not move forward. You basically can not drive in traffic. I had to pull over multiple times to the shoulder, because the car would not accelerate at all. I could not even get to the shoulder, because the car would not drive. Almost caused multiple accidents as the car stops without warning. It happens without any warning lamps, messages or other symptoms. It is not because the car is in snow and trying to not spin tires or get stuck. You can try to very gently accelerate and it still won't go. You can push harder on the gas, still won't go. It is like it stalls but the car is still running. Just all of a sudden will not accelerate. I took a video of it occuring and gave that to the dealership. I took the car to the dealership as it was new, and they could not "replicate the problem." We no longer used the snow mode after that incident. Now, approximately a year later, we had a winter storm, so attempted to use the snow mode and it happened again this week. Attempting to turn into oncoming traffic and the car stalled out, almost causing a collision. I have read online this is happening to multiple people and other people have contacted NHTSA. The dealerships can't "replicate" the issue, so no one is getting help. This is a serious safety issue that will cause a collision or worse, if it has not already. A recall and safety update to the system is needed for cars experiencing this failure!
2023 palisade is stalling out. Happened three times in the last six months, I-??m slowly driving around 20mph and then it decides it doesn-??t want to accelerate. The car is still running, but the engine won-??t rev or move, no rpm increase with pumping the pedal, the engine is silent, and I just hang out at 20 mph (pedal to the floor and all). It has moments of movement (gets up a few more mph) then stops accelerating again. Lasts for about 30 seconds then is back to normal. I-??ve looking through the other post about people-??s vehicles shutting off, but mine isn-??t turning off completely, just freezing up.
I was driving down the roadway and heard a loud noise that sounded like an impact followed by the sound of glass cracking. The panoramic sunroof suddenly shattered. I was confused because I had not gone under an over pass and there were no trucks in front of me to launch a rock in my direction. I thought maybe something had fallen out of the sky from an airplane or something. It was very frightening!
1) Drivers seat moves while driving. 2) Seat positioning failure. Failure causes seat to move back increasing length from pedals. Made it harder to reach the gas and brake pedal. Unsafe to drive while seat in motion. 3) Problem was reproduced by dealer. 4) No warning or error messages prior to failure. 5) Dealership and Tech support unable to fix problem with multiple attempts.
We heard a very loud gunshot noise on 2023-10-20 while traveling on the I40 during a weekend road trip. We immediately got off the upcoming exit to inspect the tires for a blowout and other vehicle issues, however no issues were seen. No 18 wheelers or construction vehicles were near us at the time of the event. Later on we kept hearing a rattling sound that was baffling. The shattered moonroof was discovered when the shade was slightly cracked when inspecting the culprit of the rattling noise. I immediately closed the cracked moonroof shade and checked the top of the vehicle to discover a huge hole in the moonroof. Thankfully the sunshade protected us from the shattered glass and no one was hurt. The vehicle was taken to the dealership upon returning home on 2023-10-23 for an inspection and they observed it appeared that the moonroof blew out (up position). The dealership will be covering the replacement of the moonroof under warranty.
This is the third occurrence since we bought the car new in August of '23. The car will lock all of its doors and we won't be able to get inside. Once we manage to get inside the dash will not display. We can not turn anything on except for the dome lights (which indicate the battery has power, thus not the problem). We have tried jump starting the car on our own with no luck. The first trip to the repair shop, the technician said it was a "multi-fuse" that needed replaced. The second time (after the exact same symptoms and failed home jump start attempts) the technician said that wasn't the case and that they didn't know what caused it. And that we would need to wait for it to happen again and hopefully they could catch it if something did happen.. Well, it happened again. Exact same symptoms. We have young children in car seats and we live in a cold climate. If it is 0 degrees out and it happened again and they were in the car it would be a terrible, fatal thing! We buy new to avoid problems and things like this.
A D V E R T I S E M E N T S
- East Brunswick, NJ, USA