This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The seat belts come unbuckled while driving. They can be difficult to buckle. Kids and adults have a hard time buckling and then when we are driving they will unbuckle on their own.
The 2nd row seat belt randomly becomes unlatched while driving. I even sat in that seat to confirm it wasn-??t something the children were doing and it wasn-??t. It just randomly comes undone. I took it to the dealership and was told that they would not replace since it wasn-??t reproducible.
The second-row passenger-side seatbelt does not stay in the locked position. We will push the tongue (male end) in completely and then seconds later the tongue disconnects from the buckle (female end) on its own. It takes multiple attempts (3-5 times) every time to keep it in the locked position. Sometimes the tongue will come undone when driving for an hour out of nowhere. We have tried sweeping out the buckle section and made sure the tongue end is clean and not disfigured. This has been happening for 9+ months. We thought it was a user error but it continues to happen to multiple passengers.
The middle row seats & the front passenger seat do not always buckle. The buckle doesn-??t -??catch-?? and you have to try to buckle over & over. Once, the back passenger seat clicked and buckled but then with a gentle tug it came unbuckled
- Rome, GA, USA
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the second row seat belts come disengaged while driving. We will buckle in our child, double check it is locked by pulling on seat belt and a couple minutes later it will disengage from the buckle and come undone. This is happening on a regular basis with our Palisade and the dealer/corporate office has no notes on this issue. If you search online you will see numerous reports about others experiencing this issue. It also sounds a lot like Hyundai's Recall #160 on the sonata.
The seat belts in the second row won-??t buckle until the 5th or 6th try and will randomly pop out of the buckle once secured while driving down the road.
Our 2nd row, passenger side seatbelt releases itself randomly while driving. The Hyundai dealership couldn't replicate it but all they did was insert the seatbelt and tug on it. Multiple passengers have had it happen to them randomly so we don't use that seat if possible. The dealer said they will call it in or something, and call me back. That was 2 months ago. Tugging on it, it seems locked in, but while driving it just undoes itself. I've seen other palisade owners report this problem about the same 2nd row passenger side seatbelt.
Captains seats in the middle of the vehicle keep having the seatbelts unbuckle by themselves when in use. It does not matter the size of the rider. We replaced the entire assembly with original parts for the driver side captain seat in October by a Hyundai dealer. It continues to be an issue. The right side was cleaned and reassembled. This affects the ability for passengers to be safely restrained while the vehicle is in motion and should there be a collision, we are unsure if they buckle would stay latched.
The middle passenger seatbelt receptacle that came with the vehicle is the component that often failed. Passengers sitting in this particular seat would often try to put on their seatbelt and it would not catch. Though intermittent, this would occur 1/3 to 2/3 of the time. Passengers sitting in that particular seat (none of the other seatbelts had problems), would often have to try and engage or click their seatbelt "on" multiple times before it would actually catch. In many cases, the passenger would click the seatbelt, and a few minutes later, it would release without touching the release button. We explained the issue to a dealership on multiple occasions but they said they couldn't replicate the issue. Finally, recently, we explained that we would not leave until they fix it. We had to show the dealer how the seatbelt wouldn't engage and we successfully demonstrated its failure. The dealer reluctantly agreed to order a new seatbelt receptacle. Once the new seatbelt receptacle was installed, we have only experienced successful buckle and receptacle engagements. I believe the initial middle passenger seatbelt receptacle that came with the vehicle was faulty and posed much danger, and at some times, caused the vehicle to have been driven improperly when the seatbelt became unengaged.
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 55 MPH the seat belt on the third-row passenger-??s side unlatched without warning. The contact attempted to insert the tongue into the buckle, however, the seat belt failed to latch securely. The dealer was contacted but the vehicle was not diagnosed. The contact stated that the front passenger-??s seat belt latch was previously replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 18,200.
In the passenger side second row captain seat, our son who is in a high back booster seat has buckled his seatbelt. We had heard the click. The seatbelt warning light has indicated the seat belt was buckled. About an hour into the ride we hear the warning bell that a seatbelt has been unbuckled. He had not unbuckled it or touched it. It just undid itself. Was it not fully locked to begin with " Would it have come out if we had gotten into an accident??? Why was there no warning light if it was indeed not fully locked" This has happened twice now and concerned if the seatbelts are reliable. The most recent time occurring this past week, 2/10/23
Multiple times while I am driving the drivers seatbelt comes unmatched. This does not happen during a specific time like hard breaking. It just randomly comes out and the alarms start going off. It has occurred 3 times in the last 2 months. They are unable to fix the problem for 3 weeks
Our vehicle has captain seats in the middle row. The seat buckles are so far recessed it's ALWAYS difficult to buckle, especially when using car seats or boosters. Our children, nearly 9 and 7 years old who had no difficulties buckling before, are unable to buckle themselves with their boosters now. Additionally, and even more concerning, is that the seat belt will "click" as if it's been buckled but come unbuckled partially through the drive. I have found I have to get two clicks and/or yank on the buckle to ensure it's all the way in. But for children it's confusing as they're unsure if they've buckled correctly. A Hyundai dealer inspected it and stated it as a known problem but that there's nothing that can currently be fixed about it. However, I worry if in an accident the seat belt may actually come undone as it's not all the way in most of the time.
A D V E R T I S E M E N T S
- Council Bluffs, IA, USA