This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was driving, I heard A loud pop sound and then my sunroof shattered to pieces! It was not unusual weather or too hot or too cold. Why would this happen?
I was driving along the feeder road entering the on-ramp of the highway, going about 45 mph, when I heard a loud explosion coming from inside my vehicle. I was obviously startled and my first thought was maybe my kids left a soda bottle in the car and the pressure caused the bottle to explode. It was then I noticed broken glass all over the interior of my vehicle, as well as on my person. It was a clear, sunny day, about 75 degrees, so no extreme weather. There were no vehicles ahead of me, behind me or on either side of me. When I got to a stopping point, I searched my vehicle thoroughly thinking something must have come through the glass and shattered it. But I found nothing in my vehicle that would have come from outside and caused this to happen. While taking photos of everything, I noticed the glass that was left appeared to be bowed upwards instead of inward. It was then I realized whatever happened did not come from outside of my vehicle. I started looking things up online and realized the "exploding sunroof" was actually a very common issue happening to many other people's vehicles. Why a recall on this serious safety issue has not been issued is baffling. I could have been in an accident due to the startling nature of the incident, I could have been cut with shards of glass. Thank God my children were not in the car with me at the time as most of the glass went to the back seats where they would have been sitting. Prior to this happening there were no issues with my sunroof and no obvious warning signs of its impending explosion. I truly hope a recall is issued soon before someone is seriously injured, or worse.
The forward safety breaking in this model is going to kill someone, hopefully not me as I am careful to manually disable it every time I start the car. Otherwise it applies the breaks at dangerous moments. Most often it happens when trees overhang the road, sometimes it is overhead road signs. I am not always sure what the cause is but having my breaks applied hard in the middle of merging multi lane highways is most definitively dangerous. I understand that on the 2023 model this can be permanently disabled so I suspect Hyundai is well aware of the problem. This problem has occurred to me at least a dozen times, and as I said I try to be very careful to disable it everyone I start the car.
My trunk liftgate struts made of cheap quality and broken. Actually this could cause potential risk as i cannot close the trunk. The material is made of cheap PVC cracked for no reason.
- Farmington Hills, MI, USA
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On April 19, 2024, while driving my 2022 Hyundai Palisade around 10:00 am (82 degrees outside) at a speed of 70 mph with no traffic ahead or behind me, my sunroof exploded. A very loud noise that startled my wife and me while driving. With no traffic on the road i was able to safely pull over and inspect the sunroof/damage. It left a semi round hole of shattered missing glass approximately twelve (12) inches in diameter. I then drove immediately to the nearest Hyundai dealer (Hyundai North - Covington LA). There service tech inspected it and said this issue has been happening often, but it is not covered under warranty, therefore, I would need to file an insurance claim to fix it.
Rear occupany alarm has gone off after vehicle is off after exiting vehicle when vehicle is empty. This has occurred 5 times in the past 2 months and is random. The dealership is likely unable to duplicate issue so have not taken it in for this issue.
On January 21, 2024, I was driving the Palisade about 80 miles away from home when I got Engine Overheated message multiple times. The temperature gage would go up and to max then goes down multiple times. Finally it was discovered that the coolant was leaking. The vehicle had about 31,000 miles. It was supposedly inspected when after 30,000 on December 28, 2023. The car was towed to a nearby dealer. Since it was Sunday, I had to rent a car and went home. next day I called the dealer and was told the car would not be checked for another month at least. I was told to find other dealer in the area that can handle the inspection and fix if I wanted the car any sooner. I complained vehemently. I gave up and called other dealers in the area. Finally the same dealer called back and said that they have looked at the car it turned out there is technical bulletin for the issue. I was told to come down and get a loaner. I traveled to that location next day and picked up a loaner as my car is the only car we have. I talked to the dealer where the car was inspected last December and was told that service departments do not loo at TBS unless the owner raises an issue. I do not have access to TBS to check what's out there. This issue should not happen to consumers. Bulletins and recalls should be available publicly to all consumers to be aware of issues. I'm not sure where to go get TBS for my car. I found Hyundai's site for recalls. Nothing else. This should be addressed at the national level. Attached is a file that contains pictures of the coolant reservoir, at the beginning, after adding more coolant, then at end when it became clear coolant level is coming down.
My wife and I were driving on I-81 south of Front Royal, Virginia on 10 October 2023 when our sunroof shattered. Temperatures were mild at the time and we were traveling at normal highway speeds. Nothing impacted the vehicle and there was no warning before the sunroof broke. This is the second time this has happened in this vehicle, the first time having been repaired under warranty by a local dealer. This time we were fortunate to have the sunshade closed so no glass got in the vehicle and we were not injured unlike last time. My wife held the sunshade closed and we managed to pull over safely. We found a car wash and vacuumed as much of the glass as we could and jury rigged a cover out of cardboard and duct tape so we could proceed on our trip. We are now contacting an attorney.
The blind spot view monitor (which displays the blind spot view from the side camera in the cluster when operating the turn signal control) malfunctioned. I rely on this safety feature when changing lanes as an extra precaution, and having the blind spot view suddenly not display when its settings are turned on poses a safety risk. This problem persisted for roughly 24 hours on the date stated. I parked the car, turned it off and on several times, toggled the setting for it on and off but that did not resolve the issue. The vehicle did not have any warning indicting the blind spot view was not functioning properly and there were no other issues present. Oddly, the next evening, after being parked overnight, the blind spot view monitor was back to its proper display. Luckily, I captured a video of the issue which also shows that settings for the blind spot view monitor were on but that it would not display properly. Unfortunately, the dealer was unable to reproduce the problem, but they only drove it for a total of 12 miles in their possession. I'm uncertain what inspection or trouble-shooting they did. I'm reporting this issue since other Palisade owners have also experienced a similar intermittent problem with their blind spot view monitors. They also said it abruptly just starting working again, similar to what I experienced.
Hyundai has failed to remedy recall 235 within a reasonable amount of time, and is misreporting the stats of completed repairs related to this recall. They state that owner notification letters and dealer instructions were mailed May 2023 and that "dealers will install a new fuse and wire extension kit, as necessary, free of charge." Yet, the dealerships I've contacted do not have the replacement parts and have not been able to repair my vehicle despite many inquiries. I have inquired with Hyundai USA about this permanent recall remedy and they have been unable to assist. They refer me back to the dealership, and the dealership refers me back to Hyundai USA with no remedy in site. The quarterly report stats are misleading, as my car and others have had this recall marked as "completed" when in fact only the inspection and interim fix to remove the 40A fuse was completed, not the permanent fix they claimed to have ready in May 2023. All the interim fix did was disable the power supplied to the tow hitch, so brakes and turn signals will not function on trailers, which is a road hazard. This is not a repair, it renders your tow hitch inoperable in a safe manner. While Hyundai USA reported to NHTSA back in May 2023 that they had a permanent fix including a replacement 15A fuse and new wire harness parts available, it is just not accurate. It is over a year since they publicly announced the tow hitch harness recall 235 and more than 5 months since they announced the permanent repair, yet any dealership I contacted was unable to perform the repair and said they were not supplied with the recall replacement parts. No alternative recall remedies have been given either. This recall needs to be remedied in actuality, not just on a piece of paper. So many owners like myself have exhausted means of contacting Hyundai, yet are still left with an unrepaired recall. It is unsafe and deplorable that they are publicly releasing inaccurate recall data in their favor.
Child lock saftey feature not working, the car will make a lock noise as if flickering then a pop up will show on the dash stating child lock is not working
Sunroof exploded on Monday August 14 driving on highway going approximately 60 mph in Albuquerque NM. Thankfully both covers were closed at the time of the incident. 86 degrees and clear skies at 3:20 PM. Dash cam in place at the time of incident.
My sunroof exploded!! Nothing hit me, I wasn-??t driving crazy. My family and I were on our way home from visiting my dad and we heard a loud bang, like a shotgun, and glass pieces. I pulled over immediately and saw the sunroof looks like it was punch from inside the car out. Just exploded! I had to google to see if this has happened before and surprised to see it has to other palisade owners. I got a police escort home because I had to drive really slow to get home safely. Incredibly scary for all of us.
I had a "engine overheat" warning while I was parked. I checked and noticed the coolant level was low. So, I added coolant and the warning went away. I thought it was just a one-time thing. After a week, I parked my car while I went to pick up something at the store. My mother was in the car so I left the car running. When I came back, I noticed a very strong smell of coolant and saw the "engine overheat" warning again, the car was blowing hot air. I turned off the car and opened up the hood and saw coolant liquid was all over and also on the floor. I called Hyundai roadside assistance and they picked up the car after 5 hours of waiting. The next day, I called them and was told the radiator was cracked. It's been three days. I'm still waiting for their call.
When driving down the road with my 7 year old in the vehicle, the single moonroof spontaneously exploded. No warning signs whatsoever, the vehicle is garage kept and there was no impact to the roof of the vehicle. The glass exploded outwards. The safety issue this creates is the glass particles. The loud is incredibly startling which could cause an accident. This was confirmed to have happened before by a buyer at the servicing dealership.
A D V E R T I S E M E N T S
- Franklin, WI, USA