This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Hyundai Palisade. The contact stated while driving 30-40 MPH, he heard a noise coming from the windshield. The following day, there was a scratch on the passenger's side lower corner of the windshield, which later became a spider web crack. The windshield was replaced at an auto collision repair shop. The contact stated while driving 30-40 MPH on another occasion, a truck passed the vehicle, and a tiny rock struck the passenger's side lower corner of the windshield, causing a crack on the windshield. The contact stated that the crack later expanded, and the vehicle was taken to the dealer, where the windshield was replaced; however, the failure recurred while driving. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 11,000.
The contact owns a 2021 Hyundai Palisade. The contact stated that while her husband was driving approximately 50 MPH, a rock from a truck struck the front windshield and caused the windshield to crack. While parked under a tree, an unknown object struck the front windshield and the windshield shattered. There was a line across the entire windshield. The vehicle was taken to a glass replacement facility where the windshield was replaced but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 68,890.
The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, there was an abnormal noise and the contact noticed that the bottom corner on the driver-??s side front windshield was cracked. The crack obstructed his view while driving. The contact called the local dealer who informed him that the windshield was not available. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 3,500.
Driving down a 2 lane road, a small pebble struck the top of the windshield. About 5 minutes later a crack extended from the top of the windshield to the middle, directly in the drivers view. There are many, many complaints of these windshields shattering from very minor impacts and some for no reason at all. The fact that the windshield can break like this (not even chip) makes me concerned that an impact from a larger item (stone, retread from semi, etc) will go right thru the windshield, endangering the lives of passengers and by-standers (due to potential loss of control).
I had only had my 2021 Palisade for 6 days, less than 400 miles, when a rock hit my windshield, the first rock to hit it. A few hours later the windshield was cracked over halfway. This is obviously a huge issue with many others, and this should be a recall! I paid too much money for the first rock to crack my windshield!
A D V E R T I S E M E N T S
- Warren, MI, USA