This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2021 Hyundai Palisade 30, 000 miles while driving started having a random clicking noise coming from the doors and a relay clicking noise coming from under the glove box followed by a Child Safety Lock Failure error message on the instrument cluster. This would sporadically continue to happen while driving as well as upon approaching vehicle. I have two small toddlers that I am truly concerned about. So far Hyundai has replaced 2 door latches and the Child Safety Lock Switch to no avail because the issue is still ongoing.
If you have the child locks engaged on the driver side door controls, the back locks will continuously click as if they are trying to lock/unlock. This can happen when opening the locks with the fob, or randomly while driving. There are multiple reports of this issue on online forums such as Reddit, [XXX], etc. This should be considered as a known safety issue with the potential to impact the health and wellbeing of children riding in the back of Hyundai models, yet no recall is in place to address it. Multiple owners have reported dealing with Hyundai dealerships on this issue at this time, not sure why Hyundai is dragging their feet in addressing this obvious safety concern"?" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The child safety door lock system is malfunctioning. While driving or approaching the vehicle with the keyfob, all door locks will cycle repeatedly and randomly. After a minute or so of cycling, the dash will illuminate that the child safety door lock system has failed. The light on the child lock button on the door will remain illuminated; however, the rear doors can be opened, including while driving. This is a significant safety issue for those with children in the back seat. Dealer hasn't been helpful. Issue can be repeated by cycling the child lock button on the door.
Car door locks will begin clicking randomly on all doors when either approaching the car with the key fob or when driving. Clicking will continue for a good minute before a Child Safety Lock failure message appears on the dash. Message only stays up for two seconds before going away. Searching forums, this seems to be a common issue and should be a recall. Dealership hasn-??t been able to help but forums say the issue can be recreated by quickly cycling the child door safety lock switch.
The passenger side rear view mirror stop auto tilting when in reverse, even with the switch in left or right position. I also cannot manually adjust said mirror up or down, only left and right. At one point said mirror tilted downwards when reverse selected and never came back up. At first the issue seem intermittent, but now it doesn-??t work at all.
- Margate, FL, USA
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The contact owns a 2021 Hyundai Palisade. The contact stated there were several electrical failures with the vehicle. The contact stated the vehicle was broken into several times. The contact stated that 3 of the 8 cameras worked as intended while driving. The Lane Keep and the heated mirrors were inoperable. The contact stated that while engaging the Auto Hold button, the button worked intermittently. Additionally, the front and rear sensors were not working properly. The contact also stated the main computer failed to update as designed. The contact stated that the codes and signal failed to register failures with the vehicle and that the settings occasionally changed without warning. Several unknown warning lights were illuminated intermittently. The contact also stated the vehicle failed to switch between gasoline and Hybrid Mode. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact requested a buyback of the vehicle. The failure mileage was unknown.
When locking the doors upon exiting my Palisade, the alarm starts going off. This occurs when I use the door lock (internal and external), as well as the lock button on the key fob. When this occurs, two alerts come to my phone through Bluelink simultaneously. One is showing a Rear Occupancy Alert and the other shows a Panic Alert. My vehicle has been to the dealership 3 times in the past month, and the most recent time, it was there for 6 days. They have replaced sensors, issued updates, changed the key fob batteries, reprogrammed the fobs, checked all connections under the seats, etc. I have made sure all items are removed from the seats and even removed an air freshener that was hanging from my mirror, as I was told this could be causing the issue. The car is always vacant when this occurs, and service department members of the Hyundai dealership have also witnessed the occurrence as the alarm and notifications occurred when I dropped it off for service. I am fearful that the electrical issues may progress if the root cause is not identified.
After driving, the rear driver and passenger side doors will lock and unlock, eventually causing the Child Safety Lock Failure message to be shown. Child safety lock was on in the car. I brought car to dealership and no problem was found on inspection.
Child safety locks for doors is not working properly. Clicking sound constantly when the button is pressed. A -??child safety lock failure-?? message comes up.
After driving for 15 minutes, the rear driver and passenger side doors will lock and unlock, eventually causing the Child Safety Lock Failure message to be shown. Child safety lock was on in the car.
On August 4th 2023 we drove from home in Cedar Rapids to our daughter-??s in Cottage Grove Wisconsin for a family event. Nearing Madison, somewhere in the area of Verona the Battery Warning Symbol came on in the instrument display. It was intermittent and we continued our journey to our daughter-??s house in Cottage Grove. We called AAA and a -??tow-?? truck came. The driver made a visual assessment of the condition of the battery and terminals and serpentine belt and looked at our multimeter readings of battery voltage. The alternator did cut in and the battery voltage went up. He advised that we continue driving it. It made a couple of two-mile trips to and from our hotel in Cottage Grove, with no display of the battery warning icon on the instrument display. On Sunday August 6 2023 we set off for home. The battery icon was not displayed. About 15 miles from departure while we were on the Madison Beltline Highway the following occurred without warning: -??The central navigation display went blank -??A number of different warnings came up on the instrument display -??Power steering was lost -??The emergency warning flashers and the direction indicators wouldn-??t work -??A lot of warning icons were displayed on the instrument display This was absolutely unacceptable and life shorteningly frightening. I won-??t use curse words or s* here but use your imagination. We were able to get to the hard shoulder without crashing. Surprisingly the engine was still running and we were very close to an exit (Fish Hatchery Road) so we were able to limp and wrestle it to a business-?? parking area.
The child safety locks keep failing. When engaged, the child safety locks continue to click as if they are locking the doors again and again. Then sometimes, but not every time, the child safety lock failure error message is displayed. This is extremely dangerous because if the child locks do not work my children can open the doors while I am driving, putting everyone at risk. This is also in credibly annoying and distracting while driving. making it unsafe to drive while the locks are engaged. The car has been to the dealer for inspection and they can not seem to replicate it, though we are still working with them to try and figure this out. The issue started around 11,000 miles.
Hyndai recalled our vehicle for a tow hitch wiring problem last year. Instead of resolving the issue, they simply pulled the fuse and told us that we cannot tow with lights until they resolve the recall. My understanding is that this recall has been on the books for over a year now. This is extremely frustrating as I am not able to use the tow capability that I paid for when purchasing this vehicle and according to the dealer, no fix has been provided. How do I complain" How do I get something done here" Thank you.
I was driving in the highway in fairly heavy rain. My lane departure system went offline first. Next my forward collision went offline. Shortly after that my check engine light came on and the vehicle started shaking. I stopped under a bridge and waited for the rain to slow. I turned the car off and on, but the issues remained. I was forced to drive 10 miles, at 30 mph, on the highway, with hazards on, to a hotel. This caused an unnecessary unsafe situation. The next day, I took to the dealer. The car ran fine. They reset the codes and said it was likely water getting into the cylinders causing 4 and 6 to fail. I really dont feel a car should do this from driving in the rain. This also caused me an unnecessary hotel stay.
The child safety lock system is failing. The issue started intermittently and is now regularly occurring. With the child safety lock button on the driver-??s door (near the window switches) engaged, an audible cycling of the door locks occurs. After about 12 cycles, the locks stop cycling and an error message appears on the dash. The message states -??Child safety lock failure-??. The safety of children in the vehicle is put at risk because the system regularly fails, allowing children to open doors with vehicle in motion. When the vehicle is taken to the Hyundai dealer that sold the vehicle, they claim they cannot reproduce it and that they have not heard of anyone else reporting the same issue. However, this has been reported by many Hyundai Palisade and Kia Telluride owners online and they have been working with their local dealers for repair. No components have been inspected because dealer -??could not reproduce-??. No messages appeared prior to failure, only after (as stated above). Issue first appeared at around 30,000 miles. Vehicle is available for inspection upon request.
Hyundai issued a safety recall notice on the tow harness. The harness may catch fire during use or when the car is off and parked. Don-??t park the car in a garage until the fuse is pulled. We found out in august 2022 during visit to dealership. The interim fix is to remove the fuse for the tow harness. We are still waiting on a fix. We bought the car to tow a utility trailer and we can-??t. We received written notice later that year. Calls to Hyundai customer care have no answer, the dealer has no answer and we have a car we cannot use. What recourse do we have?
The is no incident yet I am writing to file a complaint as to the extend time that we owners of said vehicle got recall notices and follow up notices, but yet no fix appears to be had in the immediate future. So I have to remove and replace a trailer harness fuse everytime I need to use my hitch to avoid a fire and potentially losing my house since my garage is attached. When paying $50K on a car you should not have to part outside away from you house for this long extended period because the manufacturer can't figure out what the fix is. Also the wiper motor recall-would think this would be an easier fix-yet nothing resolved on that either after several months of notices and waiting. Someone needs to press Hyundai to get on it!!!!!
I started my car using my key fob so the car wouldn-??t be as hot when my baby and I got in. I walked to the back passenger side, unlocked the car and put my baby into the car. I then walked around to the driver-??s side door and somehow the car was locked even though I had just unlocked it. I had my keys in my hand so I pressed the unlock button. My car would not unlock. I tried all of the doors and tried to lock and unlock my vehicle multiple times. I was about to break a window since my 7 month old was locked inside when I realized maybe the trunk would open. It did and I had to climb through my trunk to get into my vehicle to unlock it. This is exceptionally dangerous as I live in a very hot climate and a child can die in a hot car in minutes. Even though the car was running if you do not get into your car in 10 minutes the car automatically turns off. If someone does not remain calm in that situation they may not think to try the trunk. I have not yet notified the dealer or had the vehicle inspected. I was able to recreate the incident without my child inside. If anyone would like to inspect my vehicle that is fine. This is a deadly accident waiting to happen.
A D V E R T I S E M E N T S
- Sunrise, FL, USA