This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On Friday 6/28/24 I turned my vehicle on to drive to lunch. I put the vehicle in drive and started to move forward out of my parking spot when the following errors flashed on my dashboard in succession: "Check Forward Collision-Avoidance Assist System", "Check Lane Departure Warning (LDW) System", and "Check High Beam Assist System" and then the steering wheel locked while the vehicle was still moving forward. I put the vehicle in park, turned it off, turned it back on and there were no problems. On Saturday 6/29/24, the same series of events happened in the evening when turning the vehicle on from park. On Sunday 6/30/24 I turned the vehicle on in the morning and backed out of my driveway. When I put it in drive and started going down the road the same series of events happened again. This time, it did not resolved when I turned the vehicle off then back on, but happened 7-8 times in succession. The vehicle was not driven all day and when I turned it back on Sunday evening it seemed fine. I drove across town to meet a friend, put the vehicle in park to wait, then in drive (so it had been running for approx 30 minutes) and the issue happened again. On Monday 7/1/24 I had the vehicle towed to the dealership and the issue happened to the tow truck driver as he was getting the vehicle off of the truck. On Friday 7/5/24 I called the dealership and they have "verified my concern" but are not sure why it is happening. I am now waiting to hear back from them on this issue. I have read on an online forum that multiple people have had this same issue with the Palisade.
[XXX] - I was turning left from a stop and my steering wheel abruptly stopped (wouldn't turn) and made a very loud noise. It released when I tried again. Didn't happen again for a couple weeks. This went on and on (seldom reoccurring). then it happened like 3 times in two days and I got concerned. November 2023 - I called the tire place because I had just had tire replaced right before this started. The mechanic was able to recreate it and told me it was an electric rack and pinion malfunction and part is about $1,600 and labor about $450. I told him I would call Hyundai since it should be under warranty. Hyundai told me to bring it in. I brought it in on [XXX]. They said they couldn't recreate it and had me pick it up. [XXX] - I drove to San Diego for work. Noise still happening more common now and steering stops. Now having other issues too (with malfunction of emergency braking system - reported separately). [XXX] - Took car back to Hyundai. They said they can't recreate either issue and sent me home with no fix again. [XXX] - Found the exact same issue reported on the Hyundai Forum online. It stated exactly how to recreate (said it occurs when turning left when the eco mode has turned your car off and it starts up again when taking foot off gas and turning left concurrently). I called JJ (manager at Hyundai) back. I emailed him the forum emails and told him that I was able to recreate with this. He told me to bring it back in [XXX] - Dropped car off at Hyundai again. Got call that they can't recreate again and want me to come pick up car. Told him I was concerned for safety (16 year old son now driving). Transferred me to manager and left message. Waiting on call back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When the steering wheel is turned completely to one side or the other there is a loud thud and the steering wheel "bucks". It has momentarily locked once. This is dangerous when driving. The Hyundai service center verified the issue. Advised not to turn the wheel all the way over and to disengage the auto engine idle. They said it was due to voltage issue. A copy of the service report is attached.
I was in an accident on I95. The steering wheel locked causing me to hydroplane and hit ropes and car landed in the middle of 95. No airbags deployed during collision causing head to bump and back injuries. Police report is inaccurate. He asked me how fast I was going and I gave him the speed limit. I wasn't looking at my speed odometer my eyes were on the road. When I came to my self because I told him I hit my head. I distinctly remember the steering wheel locked before gliding. It happened so fast.
Turned into a parking spot, my palisade immediately jumped forward accelerating on its own it began driving by itself, bouncing off of one vehichle to another and pushing the car in front of me backwards then sideways. i had no control over this car. i did not have my foot on the gas as i checked. i finally hit the park light and the car stopped. I need something done asap as i need a vehichle. My car as towed to the dealershipon sunday this is now thursday hyundai is supposed to be in touch but i have not heard anything
- Dubois, PA, USA
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I have only had this car for 1.5 years and about 6months ago I keep hearing a thump from rear suspension then the alignment started going off pulling to the right. Take it to tire kingdom to be aligned and they told me the shocks are leaking. Go to dealer and they took one week to say one shock is bad but part will take another week to get here I tried to get them to change both as the tsb I found 22-ss-001h but they refuse and will only change one. How can I get them to follow this tsb? As at the moment the car dose not feel safe to drive and I shoul not be responsible for this issue of changing both shocks properly. Dealers should not be able to fight things like this as they avoiusly know thers issues but they won't honor it. Anything you can do to help would be greatly appreciated, otherwise I may have to get lawyers involved. Thank you for you time.
The roads were icy and my son pulled over to wait out the storm. Our car was parked. Another car slid on the ice and stuck our Hyundai Palisade in the rear. It was a minor impact, no airbags deployed and nobody was injured. The steering column sheered off and the steering wheel was cut loose from the column. Hyundai has an open recall campaign on a similar model (NHTSA campaign #18V118000) for this exact problem of steering wheels sheering from the column. Hyundai sent an investigator to check the car and reports to me that there is no defect with my car. The insurance company is planning to repair the car, including the steering assembly, and return it to me. It is hard to believe that this incident, which occurred on a car built just a few months after the models that were recalled, could be a coincidence. There was no prior warning. The car is now at body repair shop and is available for inspection.
Steering wheel makes whirring sound when turned. Service department aknowledged the problem and replaced the worm gear in the steering shaft. Issue went away. Now about 5000 miles since repair the same issue is back.
My vehicle has what appears to be a major alignment issue. When driving on almost any straight stretch of road the vehicle pulls/veers to the right. Dealer says this is as designed from Hyundai and that they have checked "everything". I am baffled that any car can be "designed" to not drive straight. They claim all Hyundai vehicles are "designed" to pull to the right. One the test drive with the service manager, driving 50 - 60 mph, my vehicle drifted 1 and a half lanes to the right on its own. Under acceleration it veered 3 lanes to the right. This was in a matter of 6 or 7 seconds. This happens on almost all roads and interstates, not just some. The dealer says there is nothing to repair and this is "normal" and to take it up with the manufacturer. I can provide video of the issue.
'check blind spot collison warning system' error message appears every trip after 10-15 minutes. My Palisade also steers toward the center lane and does not stay in the middle of the lane as intended. I feel very unsafe being so close to oncoming traffic, and it causes arm fatigue to keep steering away from the center. Finally, there is a great deal of wind noise coming through the driver's side window/door as I drive at medium to high speeds.
Less than 2 months into a brand new vehicle, the windshield cracked during a rainstorm on the highway along the line of the wipers. Nothing hit the windshield other than rain. The dealer is making us pay out of pocket for recalibration and tinting, despite the fact we have insurance. Safelite is replacing the windshield. It took 3 weeks to get the windshield. Also, the steering motor had to be replaced in less than 2 months.
A D V E R T I S E M E N T S
- Searcy, AR, USA