This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is a used 2020 Palisade. I am unable to change the owner on the myhundai app so the old owner can start my car remotely, change the modes of autopilot cruise control without my permission endangering the passengers. The website to update the owner is broken. I contacted Hyundai support 5 times over a month and they said it was fixed and updated my information and to update the owner but it still won't allow me to change it after submitting the reg, bill of sale, and my drivers lic image as requested.
Just purchased this vehicle yesterday. Took it for a test drive two days earlier and noticed very strong interior odor, such a carpet cleaner or disinfectant, which we assumed was from dealership trying to clean, but other cars we test drove did not have this smell. Both my us and and I came home that afternoon with a strong headache that lasted all night. We assumed it was from stress and car shopping's. we still decided to purchase the car, assuming it was still just a disinfectant and would go away. Brought home, opened all doors and windows and back hatch to air out. Sprayed with natural air freshener all over carpets and floors. After one night of sitting closed inside the garage, opened up the doors to find the smell is getting stronger and more intense. Opened the windows to let air out and sprayed carpets again. Today, an article was released that thousands of other Hyundai Palisade owners are complaining of the same issue, and is tied to the higher end models and nappa leather seat, which we have. We now have learned that Hyundai has been made aware of this issue and are not responding. We are sad to find out that our 1 day old car (to us) has such a widespread problem that we were not aware of and cannot stand. We are concerned about the materials and products used to build this high end vehicle and it's affects on our health. I am very sensitive to smell amd have complained of this awful scent since we first sat in the car. Now that we know this may not be something that will just air out and may be an inherent problem directly from Hyundai, we want action. This may be the real reason why the previous owner turned it in. It is awful and I don't feel comfortable sitting myself or my family in our newly purchased vehicle. We feel Hyundai should replace or repair this problem with a recall!
Vehicle exactly 1 year old with full warranty, was driving down road with no vehicles in front of me and sunroof exploded. It sounded like a shot gun went off inside the vehicle and glass pieces came down all over me and my wife. This appears to be a common issue with previous hyunda Santa Fe and tuscon models and the dealer claims a rock peck caused this and that is simply not true. Its been a terrible battle with the local dealership and they are asking me to file a comprehensive claim with insurance company however I dont feel I should be responsible simply because this has happened to so many people, even people who own the new 2020 Palisade. Its more common on dual sunroofs but we have the single sunroom and I promise, it was a very scary situation that we dont want to experience ever again. We have been proud Hyundai owners over the past 8 years and if they elect not to help us with this issue of repairs, unfortunately we will trade the vehicle and never purchase Hyundai again.
At highhway small rock hit my car and there was small circle and another small rock hit on the driver side. Later on after few hours I saw 3 inches crack at windshield and within 8 hours it increased to more then 12 inches.
- Central Islip, NY, USA
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I have a Hyundai Palisade 2020 and the windshield is to week I replace twice already the Hyundai company have to do something with it..there's a lot claims with this model SUV
Bought car in August 2020 in just a month owning it rock chipped the windshield and caused a huge crack. Took three months for replacement. Was fixed mid November. Now a month later nothing hit my windshield and it has another crack. It was sitting in my driveway.
The car was parked on my driveway. The weather during the day was 65 but then froze at night. Sometime during the night my entire back windshield shattered. There was glass all the way up to the front of the vehicle, in the cup holders, everywhere. The arm of the wiper also broke in half. There was no evidence of something being thrown or anything hitting the car. There was no other damage to the vehicle besides the windshield being shattered.
Noxious smell inside vehicle of garlic or off-gassing of chemicals. The smell is overwhelming and makes it impossible to use the Palisade until you have aired it out completely. Many complaints on this topic on message boards and no resolution for over 6 months. Hyundai won't permit us to return the vehicle and this smell could be connected to poisonous chemicals used in the production of the leather seating. An investigation must be completed as it presents a health and safety hazard.
Only 2,500 miles and needs a full windshield replacement. A small rock hit the window, a small chip which immediately spread into a crack across the drivers side of the windshield. And have to wait 6 weeks to get it replaced because the windshield is on backorder - there must be an issue that a brand new vehicle already has a backorder on a replacement windshield!
Inside of six months I have had two windshields that have had to be replaced. From the smallest chip the entire windshield spiderwebs and goes all the way across the windshield this is not normal and I am wondering what anyone is doing regarding this problem. The windshields are very thin and this appears to be a safety hazard. The literally watched while driving the small rock chip turn into a complete spiderweb across my window.
My wife stated when she got out of work and start driving she notice the front windshield has a crack next to the rear mirror. The vehicle was stationary all that time.
A rock put a crack across our windshield in a new vehicle while driving in 65 mph highway zone. The crack starts on the driver side and stretches to the passenger side.
X2 the automated emergency braking has activated for no reason. 1st time during a rain event the audible alarm, head-up display and automated emergency braking engaged. During this event the windshield wipers would not turn on, they were on automatic, I switched to manual they still would not work. Shortly after it stopped racing they began to work again. The second time the emergency automated braking engaged I was on I-70 near spfld. Ohio. Traffic was moving fast 65-70 mph, I was in left lane, had a nearer wall to my left, semi to right, passenger car to the front and semi to my rear, the weather was sunny overall beautiful day. When it engaged once again abruptly braked (same alarms engaged). This time with the semi to my rear it scared me so bad I felt as if I was going to get ran over by the semi. In both cases the breaking was abrupt and quite aggressive, both events lasted very briefly 1-3 seconds on the highway incident I did feel the back in wiggle it did not break lose you could just fill it kind of hard sway left to right or right to left cannot remember that exactly. It currently is in the shop for the reasons reported above and servicing. The dealership is aware of the incidents.
Wind noise / whistling when reaching speeds over 45mph, which is very distracting while driving the vehicle - both drivers and passengers front doors. Vehicle also has a garlic smell after leaving the vehicle unattended for about an hour, smell maybe some type of chemical.
Front windshield. While in motion we occurred a cracked windshield with only 1500 miles on the car. After initial window hit, the windshield began cracking rapidly.
Vehicle came with tow hitch system from the manufacturer. While using a trailer hitch the heat from the exhaust melted the back end of the car, heated up the cargo hitch to the point of making it hard to remove from car, and melting the cargo weather proof bag. This happened within a 2.5hr trip.
During a heavy rain storm went through a low lying area at low speed (25 mph) where several inches of water had ponded. The fca system slammed on the brakes temporarily even though there was no known obstacle. My guess is that the fca sensed the water as an obstacle causing the brakes to be incorrectly applied. Had someone been behind me, it could have caused an accident. The fca sensors are on the very bottom of the front so it is possible that the sensors were momentarily submerged.
A D V E R T I S E M E N T S
- Napa, CA, USA