This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The windshield is extremely fragile and prone to cracking which requires full replacement. I only have 350 miles on the car and already have a nick from normal everyday driving. I didn't even hear or see any hit to the windshield but it still got nicked. The windshield is unsafe plus it's extremely expensive to keep replacing it constantly. I am scared to drive the car due to fear of windshield damage.
Vehicle has 5,000 miles on it and has had the windshield crack twice at lower speeds (less than 50mph) with small pebbles being kicked up off the city streets. Each crack resulted in a full windshield replacement.
Small pebble hit windshield while driving called satellite to fix and while finishing the fix the compound popped out of small crack and the windshield cracked more all the way across.
About a month after buying the vehicle, with less than 900 miles, a large crack developed behind the mirror of the windshield that was noticed while the vehicle was parked. We had not been hit by anything noticeable or audible, and by the time we were able to see the crack the windshield was ruined. We noticed a very small blemish in the dark area near the mirror that may have caused the crack. Our local dealer was not willing to address the windshield issue so we took it to another dealership, while on vacation, by request of Hyundai of North America. The second dealership saw the blemish and said it could not be replaced by warranty. I escalated the case through Hyundai of North America and they could do nothing else since the dealer said it cannot be covered under warranty. So, if this windshield can be ruined from an insignificant blemish, there is something wrong with the windshield.
I have a safety concern with the fragile windshield. The glass is very easily cracked which creates a safety concern if the car is ever in an accident. My window began cracking without with impact while driving. The crack went all the way down to the dash and across the middle.
- Seagoville, TX, USA
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Palisade windshield cracked while driving, didn't hear/see anything even hit window. Under 3500 miles and have to completely replace windshield and re-calibrate sensors now.
The vehicle is two weeks old with less than 1,000 miles on it. The windshield cracked down the center. The vehicle was sitting in my driveway, it was hot and the ac was on full. I am thinking this is due to difference in temperature?
Had a small rock hit the windshield while driving on the interstate in traffic. My speed was maybe 50 mph. The impact created a very small mark on the windshield. Within 5 minutes, a crack formed that was about 3 inches long. By the end of the day, the crack was over a foot long. I never even had a chance to get the windshield fixed.
2020 Palisade with 15,000 miles hit by a rock, leaving 2 decent sized cracks about an inch and a half in diameter on the passenger side. The windshield took a week to arrive and be replaced, which in the meantime the crack expanded almost the entire length of the windshield, crossing over to the driver's side. The windshield was replaced and taken to dealership to have sensors recalibrated. In less than a month from replacement, a pebble hit the windshield, this time on the driver's side. Now having to replace a second windshield in less than a month. An easy online search shows that this has been a very common event among other 2020 Palisade owners.
I purchased my car February 2020. In May 2020, with approx 3,000 miles on it, while driving my vehicle, a small rock hit my windshield. Upon impact, the crack spread across the windshield. There was no opportunity to get the "rock pop" fixed. The windshield was replaced, oem, by the dealer. In June 2020, with approx. 5,000 miles on the vehicle, the same thing happened. No opportunity to get the "rock pop" fixed and will require a second oem windshield. Rocks are going to hit windshields, but to have a crack immediately spread is not the norm. The integrity of the glass should be in question.
Small pebble hit windshield and it cracked...less than 30 minutes from picking it up from the dealership that replaced the first windshield that cracked from a small pebble. Hyundai is refusing to pay for the defected windshield. Research show thousands of owners are dealing with windshield, wipers, and wind sounds.
18' crack in the windshield from an undetermined source, normal driving. Crack was noticed after returning to the vehicle in a parking lot, not parked under any trees.
Small rock chip turned into over a foot long crack over night. The chip must of occurred on a small 50 mile road trip and the next morning when the sun come up the heat expanded the chip to over a foot long. Chip occurred at the very top of the windshield in the black area, crack formed going downward in a J motion towards the driver's side. Contacted the dealership to have it quoted and looked at. I was given a quote of $2,108 to replace!! this car is brand new, 1,600 miles and have owned less than 2 months. I have read others concerns online and this is way too common and Hyundai needs to recall the window shield and replace.
The windshield on this vehicle is defective in that any minuscule impact has the potential to completely crack it. I have now had two windshields replaced within the last 5 months for presumed impacts that were not even perceptible from within the vehicle. I'm not even certain if the cracks were impact related at all. I purchased the vehicle new and have yet to own it for a year. The windshield on these vehicles seems to literally be susceptible to high speed grains of sand. My first crack completely blocked my field of vision and made the vehicle unsafe to drive. I have other vehicles that are over 10 years old for which I have had no issues with the windshield, and are still driven on the same roads as this 2020 Palisade navigates. This is no coincidence, something is wrong with these windshields and someone is going to get hurt unless this is thoroughly reviewed and investigated.
Windshield will crack when barely hit with rocks on road. I've had vehicle less than 10 months and 1st crack happened 3weeks after I got vehicle. After 2 nd crack, 1 month later, I tried to get it filled but it started to run so he had to stop. Since then, I've gotten 2 more chips. The place I tried to have filled has now ran completely across the center of my shield, about 2 feet!!!! I have no choice but to replace entire shield. I've had 2 glass repair shops say they won't touch Palisade shields bc the glass runs and breaks easily. I believe it to be defective!!!!! I've never had to replace a shield in 30 years of driving and have never seen one crack this easily. Something is wrong.
A D V E R T I S E M E N T S
- Pearland, TX, USA