This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Hyundai Kona Electric. The contact stated that the battery had discharged. The contact stated that the 12-volt battery and -??Bring in for Service, and key not detected messages were displayed. The contact stated that while his mother was driving at an undisclosed speed, the vehicle stalled on two occasions. The vehicle flickered, and the vanity lights dimmed and flickered. The contact called the local dealer, where the vehicle was rebooted. The contact stated that five attempts were needed to unlock the parking brake. The tow truck mechanic informed the driver that the 12-volt battery was not registering. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted, and no assistance was provided. The failure mileage was approximately 38,000.
My 2021 Hyundai Kona EV battery need to be replaced. But the dealer would not have estimated time when my Kona EV get new battery. It could take 1 month or 3 months. No clues. I would not make a mistake to buy another car like Hyundai EV.
After charging the vehicle at home with level 2 charger to 100% it would not go into drive or reverse. It can go to neutral or Park only. The car is at the dealership and they told the battery must be replaced when one is available. It is a safety concern because one can get stranded on the road with vehicle that does not move although is fully charged.
- Erie, CO, USA
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- Clifton, CO, USA