This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Been waiting six months for Hyundai part to fix a fire hazard. They knowingly installed a defective part during manufacturing of the vehicle. A scared to drive the car knowing it can catch fire at any moment. Hyundai refuses to compensate in any way.
The contact owns a 2023 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hyundai West (10611 W Arthur Ave., West Allis, WI 53227), and was informed that parts might be available in two to three weeks after being taken in for service. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Car stopped accelerating on the highway and held me at 40mph. This happened twice. Then before being able to get it in for service while driving the car made a loud bang and came to a rolling stop again on the highway and the transmission control system alarm went off and the car would not move. Had to get towed off the highway and in a rental now. This was a brand new 2023 hyundai kona sel limited.
We were diving on the interstate and the RPMs went up all the way up and after it came back down the car wouldn-??t respond anymore and came to a stop while on the interstate putting my family safety at risk! There were no notifications before the car came to a stop while on the interstate but when we pulled over to the shoulder we tried to start the car again and then the Check engine light came on saying there was issues with the transmission control system. We had the car towed to Hyundai of Metairie on 5/28/23 and notified Hyundai of everything that happened. We were assigned a case# from Hyundai on 5/30/23. We were later contacted by the Hyundai case manager on 6/9/23 and the Service department letting us know that a new transmission will need to be installed on a brand new car we only had for 33 days at the time of this incident!
My 2023 Hyundai Kona SEL FWD currently has approximately 1500 miles on the odometer. Pretty much since the day I my 2023 Kona SEL on 9/3/2022, the car has had an issue where, after I start the car and begin driving it for about 20 or 30 seconds the car will lose power entirely. Engine shuts down, and the following warning codes illuminate-Immobilizer, check engine light, battery light, and oil lights come on and the car prompts me to restart it. Sometimes an alarm will also sound, flashing red, with the following message on the vehicle's information display "Engine Off! Shift to N, then start engine." At other times the following message will appear "Shift to P and N to start engine." Initially this happened once or twice a week, 1-2 times a day, usually after the vehicle has been powered off for 12 or more hours. As of the writing of this message, 11/2/2022, this issue occured 4 times in one day. The first time in the morning while I was driving the vehicle at low speeds and applied the brakes, and the other 3 times in the evening, also while I was driving at low speeds and applied the brake. Fortunately, vehicle shuts down when I am driving at low speeds while the brake is applied. I personally feel unsafe driving the car, because I am not sure if the issue will worsen and the vehicle will lose power while it being driven at higer speeds and public roasds. I have a servicing appointment scheduled my with Hyundai dealership for 11/11/2022 (this message is dated 11/2/2022). Honestly, I am very concerned the problem will worsen. I hope the dealership will be able to reproduce and rectify the issue. I have opened a case with Hyundai USA in this regard as well. I am not sure what specific system is causing the above warning lights and warnings to appear, or causing the vehicle to lose power while being driven at low speeds with the brake applied, but the vehicle would defintely be available for further inspection if needed.
A D V E R T I S E M E N T S
- Pearce , AZ, USA