This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle is burning oil at a rapid pace. Vehicle could catch fire or stall out due to the burning oil inside the engine. Problem is consistent with adding oil regularly in between changes. Vehicle has not been inspected, but will be in the near future. No warning lamps, but oil dip stick is always low
The contact-??s mother owns a 2019 Hyundai Kona. The contact stated that while her mother was driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that her mother was able to restart the vehicle; however, while driving at an undisclosed speed, she depressed the brake pedal and the vehicle stalled again. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 30,000.
Vehicle only has 30000 miles was driving on the highway. When the engine started making a loud clapping, tapping noise pulled of the exit and the car totally turned off. So I thought the starter failed. But after further inspection saw that a metal rod from inside the engine broke through and sheared off the cables behind the starter as well.. its the same description that other kona owners with the 2.0L version describe " catastrophic engine failure " same noise same everything but I owe the 1.6L version. In the photos you see the back of the starter and the cut cables to the left of the pic. And to the right rear of the pic you see the sheared metal rod that broke through the engine. And cut the cables that go into the starter.... We were going to the hospital to see my son when it happened. He was in the hospital for 1yr since then he has passed. I finally was able to send in my car to the dealership. Where it has been for the last 4 1/2 months with no resolve.
1: car stopped abruptly without vehicle lights or warnings, stopped while driving 39 mph without any warning. 2: car engine smoking -fire d/y motor seize and oil leaking 3: motor seized piston bore hole in engine block appears to be of concern with other vehicles same year same model unsafe vehicle
The contact owns a 2019 Hyundai Kona. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration and a burning odor was detected. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 35,000.
Your website states I am not in a recall but indeed I have been under recall 302, now 974, and another one currently. The dealers have lied and falsified records. My new Kona with less than 31000 miles is burning more than a qt of oil weekly on average, knocks loudly, looses power, and now I'm finding burnt labels on the booster vac lines. The dealer states I was under recall 203 in 2020 for "vibration inspection" ABSOLUTELY NOT I was seen for recall 203 bad piston rings with less than 12k miles. Now for the SECOND time I'm told it's not safe nor advisable by Hyundai to park my vehicle in my driveway or garage due to fire risks of my car. The car is worth 30-45% lower value than retail due to issues. Hyundai has lied non stop, the dealers have lied non stop, and no one cares. I also have over 5k in wrap warranties that are not valid anymore due to abnormal oil consumption and the dealer will not allow me to remove the packs. It's all BS Now involved in a rear end collision not at fault. Hit at 40mph at a dead stop. It destroyed the rear collision system and bars as well as sensors but not one air bag deployment or safety feature. Almost 8k in repair and over 3 weeks in shop. In one of the safest vehicles nationaly
The contact owns a 2019 Hyundai Kona. The contact stated while driving approximately 15 MPH and making a right turn, the vehicle stalled. The contact coasted the vehicle safely to a stop on the side of the road. The contact stated that the check engine warning light was illuminated after restarting the vehicle. The contact drove the vehicle to an independent mechanic where it was diagnosed and determined that the timing chain needed to be replaced, and the engine had an internal failure. The vehicle was not repaired. The failure recurred. The contact researched online and determined that the VIN was included in NHTSA Campaign Number: 21V301000 (Engine). The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.
When I purchased my Hyundai Kona I was over the moon excited. It checked all or the boxes for me and my family. Now I live in fear every single day that the ongoing car theft in my area is going to flip my entire world upside emotionally and financially. I want to know what Hyundais solution is to support the families that put trust in them when purchasing a vehicle from them.
As the reported recall has described, the engine in my 2019 Kona failed on November 6th, 2021. The dealership (Hyundai) has not repaired my vehicle and has had my vehicle in their possession since that date. I was denied a loaner vehicle due to inavailability. Hyundai has made minimal progress on repair despite the federal recall. Does the NHSTA require Hyundai to act within a certain time frame to have repairs effected once it's been identified and the problem has occurred" Can you help"
Car will stall while driving, coming to a stop and slowing down. Loud clanking and knocking noise in engine, massive oil consumption, engine light illuminated, bad acceleration then stalling, rough idle and stalls while backing up. I am terrified of driving this car and it stalls when turning and coming to a stop or just slowing down. I can smell oil burning and no one at hyndai wants to help me at all. Driving it out of the dealership when I had it checked for the recall and it died 2 times. I am going to lose everything I have worked for all because this car is not working properly. Dealership allowed me to drive away knowing the car stalls while driving and wanted me to pay for another engine diagnostic test even though they stated they did one.this makes no sense and I am severely frustrated!!! I will never buy another hyundai!!!
The contact owns a 2019 Hyundai Kona. The contact stated while driving 60 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact veered to the side of the road. The contact was able to restart the vehicle; however, the failure reoccurred three times while driving that same day. The contact was unable to restart the vehicle. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced under NHTSA Campaign Number: 21V301000 (Engine) however, the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided the contact with a rental. The vehicle was not repaired. The approximate failure mileage was 37,000. The VIN was not available.
This complaint is regarding our 2019 Electric Hyundai Kona. Hyundai had a Recall #200 that started last year 2020 if I-??m not mistaken. They have sent us a lot of letters in the mail that they are still trying to find a solution to the battery issue of the electric car and will let us know once they come up with a solution. Last month, we went to Eckert Hyundai in Denton, TX and we tried to get the recall fixed but the tech said they can-??t fix it since they do not have that much experience dealing with electric cars especially with batteries (which is the main issue due to risk of fire, explosion). I tried contacting McKinney and Plano Hyundai dealerships too but they tell me the same thing. As of the moment, the car does not fully charge, I don-??t charge at home and there-??s always a risk of fire whenever in use and while charging.
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Hyundai Kona. The contact stated that while driving approximately 25 mph a knocking noise and burning odor was present coming from the engine compartment before the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the engine had failed. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The VIN look-up confirmed the vehicle was listed in the NHTSA Campaign Number: 21v301000 (engine).The failure mileage was 70,000.
The contact owns a 2019 Hyundai Kona. The contact stated that check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with a misfire. The vehicle was not repaired. The vehicle was taken to another local dealer Safford Hyundai of Springfield (7615 Loisdale Rd A, Springfield, VA 22150, (703)776-9040) to be diagnosed. The contact was informed that the service light needed to be reset. The vehicle was repaired. The manufacturer was not notified of the failure. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) after the failure. VIN tool confirms parts not available. The failure mileage was 20,000.
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 35-40 MPH, the vehicle experienced unintended acceleration and a loud sound was heard before the vehicle stalled. The contact shifted the vehicle into neutral and was able restart the vehicle and drive to her residence. The dealer and manufacturer were not made aware of the failure. The failure mileage was 37,874. Parts distribution disconnect.
The contact's son leases a 2019 Hyundai Kona. The contact stated upon receiving a recall notification for NHTSA Campaign Number: 21V301000 (ENGINE). the vehicle was taken to the dealer who informed the contact's son that the parts for the recall repair were not yet available. However, the dealer advised they would be refilling the engine oil every 500 miles. The contact stated his son had been taking the vehicle to the dealer to get the engine oil refilled, however the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the engine had been making ticking abnormal sounds while driving. There were no warning lights illuminated. The dealer was made aware of the failure and informed the contact's son that they could only refill the engine oil as the remedy for the recall repair was not yet available. The manufacturer was made aware of the failure and informed the contact that the remedy was not available. The approximate failure mileage was 38,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Albuquerque, NM, USA