This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
As I was driving home, my Kona started slowing down until it totally stopped. I tried the the gas pedal again but it didn-??t move, electrical was on, no warning lights. I turned my Kona off, turned it back on again and drove the rest of way home. I was lucky I was on an empty road no other cars behind me as I drive everyday to and from work. I called Hyundai dealer next morning about the problem, he did asked if I had heard a knocking sound. I said yes, the week or so I heard a knocking sound twice but not for long, seemed to have disappeared. I didn-??t want to drive the car to the dealer afraid it would stop on the highway so I had it towed. Service person said he would check if it is under warranty but there is no recall on my Kona.
Driving on the highway [XXX] ) during rain. Traffic moving stop and go slow. Before I knew what had happened, my car hit the back bumper of a Chevy Suburban. My car gave no auto warning, the windshield wipers barely worked, and I believe the electric systems had stopped. Radio and air-conditioning. [XXX] My car bumper and grill were messed up. And I received pain in my right shoulder. The Suburban had a trailer hook-up jammed inside my front bumper grill; my vehicle received all the damage. The other driver's vehicle had no harm. My vehicle damage to the car was over a thousand dollars. And I was left with a shoulder injury. Car insurance paid for the damage to my 2019 Hyundai Kona SUV's all-wheel drive, with me paying a portion. After work was completed, all the electrical systems, including air conditioning, lights, wipers, and radio, didn't work. Fuse work was checked and found, but no power was getting into the system to operate functions that required electricity. The car started up, but the side lights but not the front lights, air conditioning, and the issue of tight steering now. The car tech stated they only installed a new bumper, and the grill did not work on the areas that are now not working. Tech said the lights and wipers were working but are not working now. Driving the vehicle will be limited based on these issues. The fuses appear good, but no power is getting into the box that powers the various items that are not working. I believe this car is a Lemon, and the dealership was aware of these issues and never told me the car had recalls. According to the internet, the tech who replaced my bumper stated that these issues are what the 2019 Hyundai Kona vehicle. Today (7-22-24), I drove my car from the auto shop with a new bumper and with hesitation and fear because the wipers and lights were not working, the air conditioning was out, and it is about to rain. The tech stated they were working earlier but are not working now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA
The rear passenger side door and trunk were unable to be opened resulting in a problem getting my children out of the back seat. The locks would not open with the fob or manually. If I were to get into an accident, I/emergency personnel would have not been able to get my children that are in a car seat out quickly as they would have to either go through the front seat or cut the door off. The car dealership did replace components on 04/27/24 and it has been working as it should as of this time of reporting.
11 days after purchasing the vehicle it began shutting completely off in the middle of me driving it, losing all power for no reason I could see and would not turn on for a considerable amount of time. I brought the vehicle back to the dealership on 6 separate occasions, one of the times my car stayed at Jenkins Hyundai for 12 weeks while they tried to find the issue. Finally, it was towed to a Hyundai dealership in Valdosta, GA who kept it for 2 weeks and found two electrical shorts under the front bumper. After this repair it stopped losing power randomly but I still experienced electrical surges, flickering, and consistently blown lightbulbs. It was brought back to my dealership I bought from after this but they claimed nothing was wrong, so I gave up trying. I don't feel like my issues were ever taken seriously and I am now stuck with this vehicle.
I purchased a 2019 Hyundai Kona electric from dealership. They said they had to change the electric battery before selling it to us and now the emergency light went on the dash we brought it back to the dealership and they said the battery the installed is not safe and will take 6 months to get a new one and are not giving us a car to drive.
After the recall was corrected, the engine light came on two months later. I noticed the car will not accelerate and now will not start. The engine rumbles on the occasion that it does start.
I took my car to the dealership to have the campaign 200 recall fixed. When my vehicle was there, they found that the battery needed to be replaced, however found that there was "front end damage to the battery" and it would fall on me as the owner to replace the battery, and once the battery was replaced, they would fix the recall. (Which replacing the battery would fix in the first place). My issue is, there is no alert on my dashboard or on the app that shows that there are zero diagnostic trouble codes. My concern is that if the battery has such significant damage, there should be some type of alert or warning with this occurring. Also the fact that there is a recall that requires a battery replacement and suddenly damage is noticed on the battery. Unfortunately, it seems that Hyundai is not willing to honor their warranty and "found" a way to blame me as the owner.
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Check engine light came on, then went away. Check engine light came on 2 months later, then went away. Car completely dead 1 month later without any dashboard lights warning anything. Replaced battery and car died again 1 month after installing new battery. After jumping the car, alternator test read 12 at local repair shop.
1: car stopped abruptly without vehicle lights or warnings, stopped while driving 39 mph without any warning. 2: car engine smoking -fire d/y motor seize and oil leaking 3: motor seized piston bore hole in engine block appears to be of concern with other vehicles same year same model unsafe vehicle
The contact owns a 2019 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There has been a battery recall on our Kona EV since March 2021. We were asked to keep the battery charged only to 80% to prevent problems. Hyundai is aware that we need a battery and we were contacted in late summer to set up an appointment to replace it. Every time we try to set something up they tell us that they don't have the battery or the proper parts. This is unacceptable. We have spoken with the service writer several times without resolution. At this point we do not trust Hyundai and are extremely unhappy with our vehicle purchase given the ongoing safety concern of continuing to drive a car with a batter that has been recalled.
The contact owns a 2019 Hyundai Kona. The contact stated that she initially received notification of NHTSA Campaign Number: 21V127000 (Electrical System). The vehicle was taken to the dealer and the battery was reduced to 80%. The contact was instructed to park the vehicle away from structures until a final remedy was available. The contact never received information about the final remedy from the dealer. Months later, the contact had taken the vehicle to the dealer for a maintenance repair and the battery was reset to 100%. After a few weeks of driving the vehicle, the EV warning light appeared on the instrument panel and the dealer was notified of the issue. The contact was then instructed to bring the vehicle back to the dealer where it remained in their possession. The manufacturer had been notified of the failure and provided the contact a case manager. The contact had not yet heard from the case manager regarding her vehicle. The vehicle was not repaired. The failure mileage was approximately 21,000.
I was driving the vehicle. All of a sudden, all the lights went out on the vehicle. This includes the instrumentation panel, interior lights, brake lights, etc. I drove the car to a safe location and stopped the engine. I then restarted the car and everything started normally.
I was directed by Jennifer Kruger at the NHTSA to complete this form. My 2019 Hundai Kona EV is part of the EV battery recall. On August 27, 2021, my local dealer took my car while waiting for a replacement battery. I do have use of a rental vehicle. I've reached out to Hyundai Customer Service many times in an attempt to find out when my care will be fixed and returned to me. I've not been able to get any answers. My car is 17 months old and they have now had it for over 4 months. That is unacceptable. I filed a Lemon Law request in July after months of 20% battery reduction with no indication of when that would be fixed. My request was denied. One month later they determined that my car was part of the recall. I'm not sure why the manufacturer gets to make that determination - that seems self serving to me. Can you help me find some resolution to this issue? Please let me know if you need any additional information from me.
Took my 2019 Hyundai Electric Kona into dealer on 7/30/21, re: Recall #200. They kept the car for 2 1/2 weeks, finally determining that the entire battery pack should be replaced. Five months later, I am still waiting. The maximum charge is at 80%, I have brought it in for all the other recalls. The dealership keeps telling me that they have some battery packs, but that those are for "other" customers, and that I must wait. Hyundai is building new electric cars, there are clearly battery packs available. As I lease my car, and the 3 year lease is up in Sept. 2022, I am beginning to wonder if the dealership is purposely delaying the battery replacement to force me into returning the car, rather than purchasing it, at the end of the lease. Why hasn't this safety recall been addressed by Hyundai? Please help me.
Hyundai has been unable to complete a recall on the Kona EV's battery for nearly a year, which is not "reasonable" by anyone's definition of the word. During that time, we've been unable to charge our car in our garage (where our charger is installed) and haven't been able to use the car on roadtrips as we have to limit the charging capacity (per the recall instructions). I requested a buyback under my state's lemon laws but they claimed it wasn't applicable (I disagree based on the law and will be filing a complaint with the state as well). I've been waiting months for the battery to arrive at the dealership. There have been no updates from corporate since they denied the buyback request. Local dealerships have complained that corporate keeps changing the rules and how they're supposed to handle the recall, and are of no help. We're going on a year without being able to fully utilize the car and Hyundai refuses to offer any help. They claim there are issues with the battery supply but are marketing brand new cars with batteries.
A D V E R T I S E M E N T S
- Lake Ariel , PA, USA