This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After turning my car off and opening the door radio does not shut off. The radio stay on. And backup camera does not work. You have to keep un hooking the battery.
The 565 and 566 required to be submitted by manufacture prior to sale in US lists the vehicle manufacturer in korea, describes vehicle as a truck and weight recorded at over 33000 lbs. The vehicle has had no safety Inspections and a rather loose self certification process allows the oversight and quality assurance that the vehicle did meet fmvss and all FMVSS requirements. Simply taking a manufactures word for it does not protect innocent consumers and endangers every driver on the road. The vehicle was driven on a fully capable scale and weighed 3, 126lbs fully loaded. The vehicle has a WMI of KM8, when a WMI search on the NHTSA website through manufacture information list only the Sonata as KM8 and decodes the vin KMH in the US not KM8. The window sticker lists a port of entry as PT, however again 0 import documentation is found. The Washington State DOL states the vehicle was manufactured in the US and shipped to the dealer. However the only US hyundai manufacture plant in the US was HMMA and they according to 555 and 566 submittal do not manufacture the Kona. The kona is not listed as manufactured by any US Hyundai rather Hatci is listed as a parent company and has a submittal of a 565 and 566 listing the Kona as a truck but was not submitted until 2023. Again my vehicle was said to have been registered in washington state in 2018. A recorded conversation I had recently with NHTSA safety hotline, NHTSA representative can be heard stating not every vehicle is tested due to lack of funding. That's not safe. I have a right to know the vehicle I am driving is fit for the road. When asked why the crash testing safecar program was created, NHTSA states to ensure safe cars for consumers when the website states it allows for incentives to be offered to manufactures to produce these safer vehicle. There is no requirments to ensure that they do. And if the car isn't randomly selected to be tested, the NHTSA does not ensure it does but takes the manufacturers word
Prt. 2continued. The TPMS sensors had been replaced, which leads me to believe that at time of tire blowout did not function Although the subwoofer was stolen from vehicle the wiring to the subwoofer was said to have caused the fire and remained intact and connected to back of the original stereo equipment. A new subwoofer was purchased and the same wiring used to plug into from before fire and the subwoofer/stereo/wiring all worked just fine. One would assume the wiring would be fried and not work properly, however it didn't at all. This lead to me investigating the vehicle on my own after not being covered under warranty and all responsibility left on me to fix the vehicle. The "2018 hyundai kona" I was sold poses numerous safety risks for every driver on the road, not just the unfortunate consumers that purchase them for the following reasons. The vehicle is affixed with a vin sticker stating the manufacturer is HMC. Hyundai motor company of Korea with a final assembly in Korea. Has a manufacture date of [XXX] and self certified by manufacturer to comply with all US fmvss and anti theft protection required at time of manufacture date. The car to date has not undergone safety crash testing performed by NHTSA. NO substantially similar vehicle is US to compare ratings to, it being 1st of its kind. The sticker also lists vehicle as passenger car, however according to manufacture rated class c and over 4,000 lbs and a Truck/SUV for classification purposes. Although sold in the US as AWD, is listed as 4×4 elsewhere. Lithium ion batteries are not standard for non hybrid or electric vehicles. No import documentation is attached to the vehicle. The hyundai kona was not placed on list of vehicle eligible to import by the NHTSA until 2020. MINE SAID TO BE REGISTERED IN WASHINGTON STATE IN 2018. The vehicles original window sticker lists part cartent as required however is not listed on the parts content list provided by the NHTSA ad required until 2020. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
My vehicle suffered a tire blowout on [XXX]. It was determined to be caused by ripped beading on the inner and outer part of the tire. It was also said that the damage to the tire occurred at time of initial install by improper mounting and balancing of the wheels and tired. The tires were 235/55/r17 Kelly A/S Edge M+S tubeless radial Tires manufactured in Mexico. The tires were placed on vehicle by the dealer. My safety was put at risk because 1) the tires were not manufacture recommended OEM tires. 2) No warning indicator Illuminated on the dash to indicate the tire was losing pressure. The vehicle then a month 1/2 later caught fire. Prior to the fire several warning malfunction indicators Illuminated. In addition to what was apparent electrical haywire, causing alarm sounds ( beeping), flashing lights, and warning indicators illuminating throughout the dash. The vehicle is said to be a 2018 hyundai kona petrol. Although at time of purchase and fire was equipped with a lithium ion 20h battery. I was told an inspection was done in August of 2021 by Hyundai Motor of America after fire and being towed to the local hyundai dealer, however to date 3/2024 am still denied the report and gave never been allowed to have it. The fire said to have been caused by audio installation faulty wiring to a subwoofer secured in the back of the vehicle which coincidentally was also stolen due to the repair dealer facing to secure the vehicle during repairs. The repair facility provided a work order that only listed 2 parts replaced which were two main wiring harnesses. In addition to the wire harnesses that the repair dealer is said to have replaced, there were other documented changes and replaced parts not mentioned, listed or detailed on any repair order. The original lithium ion battery had been replaced. Two- 50v main relay fuses in the relay box located in the engine compartment had been replaced. Prior to fire read HMML, after repairs read PBD01. PRT.1OF3 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
UNKNOWN. AC stopped working. According to repair shop, alternator belt sliced through the aluminum housing tube and Freon cannot be recharged. It needs total rebuild/reroute of AC tubing as The position and location of alternator belt is too close to the aluminum housing/tubing for cooling system. This is a bad build/design. When it-??s really hot outside this is very dangerous for all passengers in this vehicle. Repairman/mechanic said he has seen this issue more and more on several Hyundai-??s that came thru his shop, that he believes a common defect and has educated him as first thing to look for on a Hyundai needing AC repair.. and one can speculate there are MANY more, since he-??s not a dealership.
- Portola, CA, USA
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Car stalled while driving. This happened 5 times in a 5 day period. 2 times while crossing traffic. Oil was checked and found to have less than 1 quart of oil. No low oil level warning light came on.
Oil change was on 1/13/2023 at 33,505 miles. On 2/25/2023 at 35,366 miles after driving on the highway for about 30 mins at 65 mph, the oil light came on and car was making a loud noise as I pulled in to park. My car was parked for about 1.5hrs at my destination. I attempted to drive home and get back on the highway when my engine stalled at about 40 mph and my engine and battery light came on. I had to pull over to the shoulder as my car would not drive anymore. My car was then towed to my house and later to the hyundai dealer where they determined that my engine stalled due to lack of oil because my drain plug was missing. Hyundai refuses to fix this under warranty because the drain plug is missing and they are insisting this is because of the oil change place I went to nearly 2 months ago. When I went to the oil change place, they insist that they didn't do anything wrong, and if they did incorrectly put the drain plug on, my oil would've leaked much sooner than it did. There is currently and investigation with NHTSA with my exact issue where the oil drain plug still falls out, even if the person performing the oil change puts the drain plug on exactly how it should be. Directly from the NHTSA site: "Apparently, the thin metal, along with engine vibrations and expansion/contraction tend to loosen the drain plug without any other intervention. NHTSA is investigating this as a factory defect issue." My safety was deeply put at risk as I was driving on the highway when this happened and I could've easily gotten into an accident and faced injuries. I'm stuck in the middle as the oil change place denies it is their fault and hyundai refuses to fix under warranty strictly because the oil drain plug is missing. When I explained to them that I would've have this issue with my engine if the drain plug was present, they agreed. They are stating that it is $10,000 to repair my car and that I have to pay upfront and cannot do multiple payments
This Hyundai Kona SE 2018 model comes with a key start and we are not getting recalls for a free fix with an engine immobilizer. Hyundai dealership is asking me to pay more than 800 dollars in installing thier fix which they caused. Even our family 2006 Corolla has the simple engine immobilizer chip on the key. Please help us.
Vehicle engine randomly stalls when slowing down, at intersections, and while driving down the road in traffic. The lives of my children and I were directly put at risk by narrowly avoiding collisions due to the engine stalling. There are multiple lights that come on when engine stalls including the check engine light, and a car with a key, as well as several others. I have contacted the manufactures due to other vehicles of the same make model and year being under a recall for the exact same issue of engine stalling. Manufacturer is failing to acknowledge that the engine stalling is a serious safety concern, as seen in the same make model and year model vehicles. Manufacturer unwilling to help reconcile issues without me paying upfront for towing, repairs, and getting my own rental/loaner vehicle. I was referred to a dealership who told me it was my responsibility to ensure that the vehicle made it to them for an inspection, no towing, no loaner or rental vehicles. I am approximately 8 hours away from home at this time and unable to drive the vehicle at this time. Reference number for call with manufacturer. Reference for call #19850095
I purchased my Hyundai Kona SEL 2.0 new. I have maintained this vehicle exactly by owner's manual using only synthetic oil. This auto ran good for 110000 miles with no indicator lights present on the dashboard. After a personal trip I began to experience stalling issues without any warning or indicator lights or messages. This auto stalled a total of 10 times without warning almost causing rear end collisions. I just barely got the vehicle home. When I just made it into my driveway a loud noise emitted from engine and auto then stalled again. Next day my mechanic came over who is ASE certified. He proceeded to hook up a computer to check for codes. No codes were present in its history or report. I cannot drive this vehicle safely on the highway and it sits idle in my driveway. I phoned dealer and response by Major Hyundai of Stroudsburg PA where I purchased vehicle new was sorry there are so many people ahead of you and we are having parts problems. We have no loaner vehicles available, and we cannot even look at your vehicle until March 16th. This would be 19 days after my call to bring auto in for service. There is no way a person should have this type of problem with an automobile when records and service were followed per manual for the mileage indicated. Technical Service Bulletin # 21-EM-004H sent to dealerships indicates this model may need Bearing Clearance Test Procedures to be performed on the engine. I was never notified by dealership or Hyundai Motors of this adjustment when published March 2021. NHTSA ID # 11430714 describes the exact same problems my vehicle is experiencing by another consumer. I am requesting remedy by the dealership and respectfully ask that this problem be addressed in an orderly fashion. I am now out transportation with a vehicle I owe two- and three-quarter years payment
-On numerous occasions my map on display enlarges itself on the screen all on it-??s own. The only way this can occur is if I touch the screen and enlarge it myself with my finger. -My volume in settings were changed within a minute. I selected all settings to level 38 and then when I returned to the screen they had been changed. (See screenshot). This occurrence has happened so much, that I-??ve lost count. -Furthermore, they have bypassed my key fob and have gained access to the inside of my vehicle. One would think that they would steal my vehicle, but instead, leave white marks all over my screen, pull up the break, turn on the windshield wipers and lights. Upon entering my vehicle, I notice these have are turned on when I know I always turn them off upon exiting and turning off my vehicle.
I have owned the car for a little over a month, full warranty still on car. Two weeks into owning I noticed the steering wheel would effect the navigation, radio, camera...the console would go into a loop and keep restarting. Took in for service, the stated they would order a part. Saturday, August 7th, I was looking for a parking space in the Publix that is less than 1/2 mile from my home. As I was turning into the next lane at, approx 2 miles per hour if that, to find a space, the steerring held tight to the right, I felt the car lurch forward and accelerated and a turbo speed. I tried the brakes, they failed, I was not able to turn the steering wheel. I accelerated at a high speed from 2mph to whatever impact was slamming into a parked car. Had anyone been putting their groceries in that car, or standing in the way of my out of control vehicle they would be dead. I have a witness statement. My car is totaled. My car, turned into a monster and would not stop nomatter what I did. Insurance inspected. I already stated the issue I took the car into prior to the accident, which was pending service. PLEASE PLEASE PLEASE do you the right thing and get these cars off the road. I contacted the manufacturer and filed a complaint, no response. I have researched this and HUNDREDS, THOUSANDS of complaints describing the same the same thing. I am 48, been driving since 16, zero accidents as an adult, clean driving record, purchased new cars and driven for at least 10 years... this this is the first used car I purchased, and from Hyundai that I have ever purchased. I owned this car a little over a month before the accident. I have reasearched this online, and see this is NOT an uncommon problem in Hyundai or other cars. WHY ARE YOU NOT GETTING THESE CARS OFF THE ROAD"???"
When going from gas to brake, even at low speed the car lurches forward, even after the brake is compressed. I have been in two crashes now with the same car tis has happened. I see that in australia, over 4000 of the same cars were recalled for this issue. Two years ago I crashed into a tree. This morning I crashed into my garage door and demolished it.
Car antenna broke off while driving on the interstate. Possible projectile that can cause an accident. Airconditioning system in the car smells like mildew. Possible prolong exposure that can cause a health hazard. It only happens when the car starts every time.
When car she starts car and in morning and night, when I puts in gear and and steps on gas the headlights flicker off and on until she gets on road about a mile. Had this check at Hyundai dealer and they said nothing is wrong but it still continue to do this. This could be hazard when I drive in the dark.
Blind spot warning ⚠️ appeared like this for about an hour. The system turned off for no reason at 5000 miles, this has never happened before or since. I was in cruse control but this was not affected. The system came back online by itself an hour later. I tried repeatedly to get it to come back on myself but it did not work. Clear weather, no traffic or other issues. I was driving on the highway.
3rd time now concerning bcw (blind collision warning) shutting off at highway speeds, no grime/mud/snow/bad weather to be the blame. The system just shuts down automatically leaving a orange safety triangle illuminated on dash. Button was never touched even if it was there would again be no error message and triangle. This time system stayed shutdown for longer than 15 min mileage 11442 9-10-18. This has become more of nuisance and major safety concern.
Bcw (blind collision warning) now for the second time about 3000 miles apart from the first time at 8960 and now at 11246 automatically shut off while driving in perfect weather, no grime or mud anywhere near or on the sensors in rear bumper. Turns off warning triangle turns on for approx 15 minutes then turns on leaving without any warning.
A D V E R T I S E M E N T S
- Plainfield, NJ, USA