This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is a follow up to complaint number 1# 1360258 submitted in Sept. In particular, I have had multiple dealers replace a water pump and related assemblies for a total of 3 replacements since Aug. This was their effort to deal with the electrical system issues that have resulted continued incidents of erratic and uncontrolled application of the regenerative breaking (not by driver), shutting off of any ability to accelerate the car while driving, and complete shutoffs of the car while driving on freeways, I.e. all lights off, no response from instruments except for breaking to a stop. I realize you may be short handed dealing with complaints, but I haven't received any contact since first reporting this and was wondering if I should expect any" or is this only once you have so many related complaints to investigate? or perhaps you need some more verifiable documentation of the events" thanks for your help.
- Odenton, MD, USA
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- Odenton, MD, USA