This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When approaching a turn, I let off the accelerator but the car didn-??t stop accelerating. Instead, it gently kept accelerating. I applied the brakes and the car started slowing down but not at the same rate I was applying brake pressure. Therefore I floored the brakes to try coming to a complete stop. Sadly, the cars ABS system did not engage, half of the car hopped over the curb at about 20 mph. I was able to steer the car back onto the road where it finally came to a stop but acted like it wanted to keep going until full blackout power loss happened. The car was deemed a total loss by my insurance company American Family. Essentially, the vehicle malfunctioned causing the accelerator to stick which caused the car to be harder to control than designed. The car malfunctioned by not engaging the ABS system as well. There is a recall on this exact problem for the 2017-2019 model but not for my 2020 even though it was manufactured during that campaign. It all happened very quickly and I was very lucky this did not involve another vehicle.
While on cruise control when climbing a hill, a warning appears telling me that the EV has failed and that I should stop driving the vehicle. At the time the warning appears the cruise control shuts off and the car slow dramatically. All 5 times this has happened the vehicles behind me have had to slam on their brakes in order to avoid running me over. Once it was a triaxle dump truck, fully loaded, he went off the right side of the road and almost hit the guardrails to avoid the collision. The car has been tested at our dealership (Jenkins Hyundai) and they have confirmed the issue.
- Buckhannon, WV, USA
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- Las Vegas, NV, USA