This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brakes failed, brake pedal goes to the floor. Its very difficult to stop the vehicle and sometimes I end up not being able to stop and have to go through the red light or into the ditch. The dealership looked at the car and said that it is the hecu. I have seen numerous realls for Hyundai vehicles for the hecu including the 2011, 2012 genesis. And now more Hyundai are being recalled this car needs to be recalled !
The contact owns a 2013 Hyundai Genesis coupe. While driving, the brakes malfunctioned at random. The contact had to depress the brake pedal to the floorboard to stop the vehicle. The vehicle was taken to an independent mechanic who recommended that the brake boosters needed to be replaced. The mechanic called the manufacturer and was informed that there was a shortage of parts, which would not be available until January of 2020. Future Hyundai of concord (1051 burnett ave, concord, ca 94520, (866) 979-7218) stated that diagnostic testing was needed at the contact's expense. Through online research, the contact believed that the hydraulic electronic control unit may have caused the failure. The vehicle was not repaired. The failure mileage was 109,008.
Genesis coupe has been to the mechanic three times for brake failure. The rotors, pads, and calipers were replaced the first time and the brakes still didnt work. The second and third time the brake lines were bled, and the brakes still failed. The brake pedal loses pressure and pushes all the way down to the ground while driving causing inability to brake the car. Mechanic says the problem may be hecu as with the prior recall for genesis sedans. There are no other bases for the failure that he can find.
The vehicle has an issue with an inconsistent brake pattern. When the brake peddle is depressed it sometimes will go all the way to the floor and require the operator to "pump the brakes" in order to regain the braking ability. The brake peddle does not require this all the time. I will be having the vehicle looked at by a technician to verify that there is corrosion in the brake fluid reservoir as it appears to myself to be contaminated. The vehicle speed had no correlation to when brakes began to fail and required pumping the peddle in order to regain braking power.
While driving when I go to stop or slow down the brake pedal goes to the floor. It's real hard to stop the car, I brought it to the dealer and I was told that it's the hecu a 3,000 $ fix. I know that other genesis owners have complained of the same problem. It's very dangerous for me and other vehicles around me. I know that Hyundai has recalled other vehicles for this problem due to faulty brake fluid that distroys the hecu. It sure seems to be what happened to mine.
A D V E R T I S E M E N T S
- Gold Canyon, AZ, USA