This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Hyundai Genesis Coupe. The contact stated that while attempting to stop the vehicle, the brake pedal traveled to the floor and the stopping distance was extended. To stop the vehicle the brake pedal had to be pumped multiple times. The cause of the failure was not yet determined. The local dealer and manufacturer were both contacted regarding the failure and the contact was informed that the VIN was not included in the NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 79,000.
- Norman, OK, USA
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- Norman, OK, USA