This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger front door handle snapped free when attempting to open. The rear plastic retaining cap failed prematurely on a seldomly used door. The failure resulted in the door not being able to be opened from the outside. If this occurred during an emergency situation where the front passenger was incapacitated and needed rapid extraction it is probable the passenger would wind up a fatality.
The shark fin cover fell off for no apparent reason. No automated car washes, no inclement weather and the screw holders (plastic) broke. Has to be a manufacturing defect. I can't find replacement cover. I was driving on a highway on a clear night.
This is awful, I was just driving on a sunny Sunday and I heard the wind and start wondering what is causing it. Then I opened the sunroof window and pieces of glass started to fall over my head and all over my car. This is ridiculous, why Hyundai is using so cheap glass that explodes when driving under normal circumstances? they need to be accountable for that and admitted they have a problem. I research online, and there's a lawsuit in which they agreed to fix it but who knows, that was in 2019. I will take it to the dealership, but the experience isn't a pleasant one.
About a month before the incident, the vehicle was fully imspected in official dealership, no issues reported. A few days before the incident, the wipers started working with the engine off; I scheduled an appointment for an inspection. The vehicle was leased with about 10 months left on the lease. On April 13, 2018 after driving for 1,5-2 hours, I parked it and went to the office for 10-15 minutes; on my way back to the vehicle I heard the fire trucks coming; as I was approaching my vehicle I realized that my vehicle was on fire. The inspector reported the engine explosion due to manufacturers problem. So basically happy to be alive as nobody knows what would had happened with me and my kids in the vehicle driving on a highway; so after more than 3,5 months Hyundai finncial still did not close the case although they stated that they are in the process of paying off the vehicle. Nobody ever said sorry; I call to Hyundai / Hyundai financial every day and all they do is they tranfer me from one department to another; the case manager assigned to our case never picks the phone, never calls back, to reach him I need to call to the supervisor and complain and only than I receive a call from him. 2 months ago he stated he would close the case the coming Monday. No actions since then so far.
The vehicle is was on a highway doing 70mph with no other vehicles in front or near by. The panoramic sunroof suddenly exploded sending tiny pieces of glass all over the vehicle interior. The sunroof was not hit by any debri on the road. The weather was sunny with 50F.
A D V E R T I S E M E N T S
- Sandusky, OH, USA