This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The turn signal lights on both the driver and passenger side frequently goes out/stops working (at least 2-3 times a year per side). This has occurred since I purchased the vehicle in 2015. I have had the lamp housing replaced following a campaign issued by the manufacturer and any other related diagnostics and bulb replacements were done under warranty by the dealership. However, the issue persists due to sockets burning out too quickly as it's recorded by the dealership. I have also contact the Hyundai corporation regarding this several times and opened complaints. Nothing has been done. I have records to show how often the turn signals have had to be replaced over the last 9 years. By now I would've expected this would be a recall (especially with other owners complaining of the same things across the Internet). This is a safety concern because not having reliable turn signals/turn signals going out too soon prevents other drivers from knowing what turn I am about to make while driving. That is a safety concern for me and others who are oncoming in my direction.
On [XXX], my vehicle was not starting at all, prompting me to seek professional assistance. Subsequently, the car was towed to a nearby auto shop for a comprehensive diagnostic. The findings indicated that the starter was the root cause of the issue and required replacement. Additionally, a battery replacement was deemed necessary. Coincidentally, on the same day, a recall notice was issued regarding the starter, citing a fire risk associated with the component. In light of the recall notice, the vehicle was relocated from the auto shop to my residence. On [XXX], the car was then towed to the dealership for further investigation and confirmation of the starter diagnostic, as advised by Hyundai corporate by an agent named, Doreen. I contacted Hyundai corporate on Friday, [XXX], seeking guidance about the starter diagnosis. Their recommendation was to have the car towed to the dealership to validate the starter issue. She stated they will be able to expedite the resolution process at a national level once the dealership confirms the diagnosis. Today, on [XXX], Capitol Hyundai in San Jose, CA, associate by the name of Ali Lee, informed me that the starter was not the culprit; rather, it was identified as a "faulty" new battery installed six months ago. This revelation is disconcerting, especially considering that the car, parked for six days, should not have been able to start if the issue was solely related to the battery, as confirmed by the dealership. This report aims to document the sequence of events for future reference and to address potential safety concerns associated with the recalled starter, which poses a fire risk. Moreover, I would like to bring to your attention some pre-existing issues that might be connected to the recall, including light flickering while driving, headlights turning completely off automatically at night on the freeway & challenges w the car windows when using the designated buttons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This has been a recurring safety issue problem! The front turn signals repeatedly have indicated on etiher side that the bulb is burned out and hence do not light up nor flash when this occurs. Some folks chalk this up to it is normal for bulbs to burn out so I have been replacing them when this happens. But, a new bulb doesnt always work! It gets to be a game of try this bulb and then that bulb and then sometimes nothing works and I plug the turn signal harness back in and maybe a few days later it starts to work so it is more than a bulb issue and a significant safety issue if folks assume that the turn signal is performing correctly and the oncoming cars dont see any sign that I'm planning on turning. I can put in a new bulb and try adjusting the bulb in its seated position and grab the wires and jiggle to see if there is a short or bad conection and nothing changes the fact that the new bulb is not working. Also the bulbs that arent working appear to be in good working order when looking at the 2 filaments
My turn signals burn bulbs burn out constantly (2x a year) and I drive approx 8k miles per year. Turn signals are a basic basic safety issue & given that if you explore the Hyundai Genesis form it is a KNOWN faulty wiring design.. It is not simply a matter of changing a bulb - it-??s very difficult to get to. Hyundai knows this issue since they changed the housing design for the 2016. I believe they owe their customers a safe option.
Rt Side Day Running Light. This model Hyundai Genesis uses what is suposed to be an intermittent bulb / socket for turn signaling. In this 2015 model it is so it's on ALL THE TIME as driving lamp. Bulb overheats, burns out, scorches the socket. Bulbs now last less than 5 months. Dealer replaced scorched scoket and bulb today. $169 Not under warranty
- Punta Gorda, FL, USA
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The 2015 Hyundai Genesis model was produced with a halogen daylight running lamp that is also the directional turn signal; because of this dual function, the directional fails. When you google this issue, there are hundreds of other owners who have either made videos or blogged about the same issue. I have spent over $1000 dollars trying to fix the issue and when it was under warrantee, the dealership must have spent three times as much without success. Drivers coming at you, have no idea that you are turning or not. Wiring harnesses have been changed, switches replaced, multiple bulbs and I have even changed out the headlight assembly. Hyundai is aware of this issue and has turned their backs on their customers
Head light control knob on the blinker handle. While driving, using the blinker, the headlights' turn knob is extremely sensitive. It has happened several times. Driving at night, turn on the blinker to go right, it also scrolls the headlight control and turns them off. HIGHLY dangerous in my opinion. Safety concern for myself and other drivers Mentioned this to Kingdom Kia of Rolla, MO. Service worker said she has heard of this complaint before. The light knob is very sensitive. Has not been inspected by manufacturer No warning lamps etc.
Both the left and right turn signals have had to be replaced over 5 times EACH since I purchased the car in 2018. The first time it happened I took it to the dealer and they said the lighting harness was the problem and they replaced it at no cost since it was under warranty. Then the right one went out and again they replaced the harness free. Then the left went out again and since replaced harness was under a year old, they replaced it at no cost. That was Feb 27. 2020. Each side has gone out at least 4 times since Feb, '20. Please keep in mind I drove less than 5000 miles during 2021 due to the pandemic. Now the dealer says the entire head light assembly must be replaced to solve the problem. This is a real safety concern because other drivers need to know where I'm turning or I might get hit. Hyundai charges $1,100 to replace headlight assembly on each side-any discount given! So now I must replace the bulb about every 3-4 months on each side to feel safe driving. This a problem with their 2015 models because we have a friend who had the same problem
Driver side front turning signal/Daytime Running light burns out constantly. I have replaced that bulb at least 6 times since purchasing the car in 2018. Dealer confirmed it's common with my vehicle, and advised me to use OEM bulbs only as other bulbs would blow out faster. After the first bulb was replaced with a dealer OEM and that blew out within a few months, I purchased one from auto zone and it burned out within a week. Have been using OEM bulbs ever since. I have two friends with the exact same year make and model, and they have experienced the same issue. You can also see many threads hear describing the issue: https://www.google.com/search?q=2015+genesis+sedan+turn+signal+bulb+burns+out+site:genesisowners.com With a bulb that burns out constantly, there's a risk of people not wanting to swap them out and just not having a left turn signal on front of vehicle, this poses a safety risk to the driver and to everyone around them if they cannot properly signal their intent. One of my friends has chosen this route, after swapping the bulb 3 times, he has refused to do it any further. The indication that the bulb has burned out is a "Hyper Flash" meaning the left side turn signals will flash more rapidly than before to indicate a bulb has burned out. Many users have switched to LED lights to assuage the issue, however this is an aftermarket solution, not one that is provided by the manufacturer.
While driving at night or during day, multifunction switch that controls headlamps will, without interaction, flip the lights from auto to off. This leads to either the drls blinking like I have an emergency, or the headlamps turning off while I'm driving down an unlit highway at highway speeds. It's extremely dangerous and needs a recall...not a warranty extension. Particularly when the servicing dealers refuse to replace under said warranty because "they cannot replicate the issue".
1. in a stationary position both incidents the left and right passenger door handles while opening the doors on different times once in 2019 the other 2020 completely came off. The first issue I went to service department at norm reeves Hyundai in California off of the 605 freeway where they glue it back together and not opening the inside of the door to remove the broken pieces that fell inside the door which you can hear each time I close the door for the right side back passenger door. Second issues the left side back passenger door handle came apart the same way trying to open the door it just completely came off. I call my insurance company usaa file a claim took the vehicle to caliber collision hear in kyle, Texas and they glued back on no pieces broke off inside the door. Now I have a problem with the right side headlight bulb that keeps going out while im driving. I took it to South point Hyundai July 6, , 2020 for this issue. According to the service report they identified the bulb needed to be replaced and replaced it. I told them the bulb is not the problem, they needed to find out whats causing it to go out. On July 7, 2020 bulb went out again retuned back to South point Hyundai all they did was opened the hood the service guy giggled something on the right side headlight and it came on, I told him thats is so unprofessional and should not have happened just to get my headlight to work. On September 7, 2020 bulb went out again call September 8, 2020 the service manager told me to bring the car in after I explained what happened for the second time after ive been charged for the service that did not fix the problem. Once I reached South point Hyundai the service manager john wayne drive my vehicle around the back drove back after 30 minutes and told me its going to cost me $130. Not including labor to fix the problem. I just left very upset.
While driving at night with lights in automatic mode, the headlights will turn off for a few seconds and the dash will indicate the lights mode has changed, before the lights will turn back on. This has occurred multiple times typically at night along rural highways but has occurred along lit streets as well. It has happened while simply driving along a straight stretch of road as well as when turning or switching from brights to dims. This safety hazard has fortunately not yet resulted in losing control of the vehicle due to lack of awareness regarding position on the road and could result in a serious accident. Date listed is the most recent time the incident occurred.
Combination day light running/turn signal - burn out and fail frequently. Have replaced 4 times in the last 18 months. Bulb socket shows signs of overheating - browning. Passenger side replacement difficult and had to take in for service. This is the same issue as reported in the following complaints. NHTSA id numbers: 11269951, 11252633, 11204166, 11139934, 11033859, & 11020469 need the manufacturer to put out a bulletin to fix the problem.
When my headlights are in the "auto" position and I engage my turn signals my headlights will flicker and the lcd screen on my dash switches between "auto" and "drl off" which causes my lights to turn off for a couple seconds. This usually happens when I'm in motion and when the turning stalk is engaged, either fully or semi, or even sometimes when I just push up against the stalk without actually engaging the turn signal. This does not happen ever time, but it has happened on multiple occasions.
Daytime running lights(drl) and front turn signal bulbs burn out very frequently due to the fact they are the same filament in the bulb even though they require a dual filament bulb. The wiring harnesses also show significant signs of overheating. This is a very widely-known issue in the online forums for this car and is a completely unsafe issue. The drivers side bulb is easy to replace, but the passenger side is not. I have replaced the drivers side 3 times and the passenger side 2 times in the last year. Between bulbs and mechanic fees for the passenger side, I have spent $200-$300 in the last year maintain this unsafe problem.
The headlight mode will sometimes change from auto to off and back to auto while driving (on city streets or on the highway), without input from the driver. This causes the headlights, taillights, and interior lights to momentarily switch off. I feel like this may be due to a loose electrical connection in the headlight mode on the left multifunction stalk, as the auto and off modes are adjacent to each other.
The left and right front turn signals lamps burnt out at the same time, I then replaced both bulbs and they blew out again. On the third attempt only the left front lamp worked properly where as the side was still inoperable. I took the car to the dealer and they repaced the plug that the but bulb was attached to now I'm just waited to see if any other issues occur.
My headlights turn off (completely) on occasion when I touch the blinker signal stalk. They then flicker and cycle. Here is video of the exact issue - https://www.youtube.com/watch?V=wyamrudmtqg. It happened on the pa turnpike while I was going 70 mph. This is a major issue with many similar reports for the Hyundai Genesis. This has happened about 5 times over 3 years to me.
A D V E R T I S E M E N T S
- Bowie, MD, USA