This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Daytime running lights(drl) and front turn signal bulbs burn out very frequently due to the face they are the same filament in the bulb even though they require a dual filament bulb. The wiring harnesses also show significant signs of overheating. This is a very widely-known issue in the online forums for this car and is an annoying and unsafe issue.
The power trunk hatch malfunctions, opening the trunk either partially or completely. Unfortunately it does not close completely unless using the trunk button inside the vehicle. One incident, the trunk attempted to close without warning or notice. No button was activated to close at the time. The trunk would open when the vehicle was stationary, in motion on the roadway, and when the vehicle was powered off. All were isolated instances. It is unknown what may be causing the malfunction, however has progressively became worst from the onset. I was able to utilize the "valet trunk lockout feature" for now, deactivating the trunk functions. I'm scheduled to meet with the Hyundai dealership for an inspection of the vehicle soon. I've also contacted the manufacturer regarding this issue.
My headlights flicker off and on randomly while sitting still and driving, it shows on my instrument panel switching from auto mode and off randomly I looked up the problem on a couple forums and hundreds of people have had this problem please make this a recall before some hits a child or a car in the street cause the dealerships are not trying to work on it some people said by replacing the turn signal handle it fixed the problem but it needs to be a recall fix not a owner fix if this many people are having a problem ( I found as video on youtube which is the exact problem every one is having https://youtu.be/wyamrudmtqg)
- Tampa, FL, USA
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At times the vechicle surges forward when close to another vechicle when in cruise control. Heads lights have turn off, on, automatic, low with out any human interaction. Navagation screen went completely blank
The driver side front turn signal intermittently inoperable. When under warrantee, had dealership repair 5-6 times without success. They changed bulbs and both electrical harnesses. Problem still exists. Took the car into a different dealer and they stated that the left and right sockets burned internal to headlight assembly. This has occurred from early on and continues today. On two occasions at night the entire headlights shut off and I can only assume it is related to the burned internal sockets as well
My vehicle showed solid check engine light while I was on 101 freeway and after exiting to city road I could park and read the error code "P0880 power input to tcm", I reported the issue to Hyundai dealer and they diagnosed the issue as internal tcm defect. Dealer replaced the tcm but that couldn't fix the problem. And they just released the car as is. After a short while my car had become unable to reverse, and when set the gear to reverse, my car moves forward to make a very life threatening. I called Hyundai corporate office but they didn't help. Now, I cannot drive my car because it is unsafe and because because I'm not a mechanic to diagnose the problem while the dealer and the corporate don't help. I found out that the model of my car is a subject to recall for gear problem which is exactly what I face now. It seems that both of the dealer and the corporate office are aware of the issue in this particular model but they did not even mentioned it to me until I found it by myself. A car like that is unsafe for me to drive because it runs forward only even when the gear is reverse and if stops I cannot even push it backwards. A car with this defect is dangerous for my community. Please help to force that company either replace the car for me, repurchase or repair it to full operational status..
NHTSA campaign number 16V575000 - my Hyundai is experiencing the exact same symptoms that is portrayed in the campaign number I have listed. I have taken it to a Hyundai dealership multiple times and have been told that they are unaware of what the issue is or have "attempted" to fix the issue yet it still occurs. Now, because I have just surpassed my warranty, the Hyundai dealership is making me pay for all diagnostics and fixes. My VIN, however, does not show that this was a part of this recall. All of my warning indicators illuminate. My steering becomes tight. My backup camera will not work. And my speedometer and tachometer will glitch and not accurately display my speed or rpms. All indicators inside the lcd screen will show me that I have a malfunction. This includes my passenger seat belt, my lane keep assistance, my autonomous emergency braking, my tire pressure, my engine light, as well as my blinkers not properly illuminating or making any sound when turned on. This will occur from time to time and is not always constant. It will also occur at random, whether I am driving, stationary, or if I have just turned my car on for the first time of the day. I have videos and pictures of these events occurring.
During start-up while stationary, car randomly experienced a full loss of electrical power rendering the whole car inoperable and requiring a tow truck. Upon tow truck arriving at destination, car was running. Highly unsafe. Occurred on 7/2/2018 and 7/19/2018 to date.
The contact owns a 2015 Hyundai Genesis. While driving approximately 35 mph, the contact experienced a loss of steering and brake functionality. Various warning indicators illuminated on the instrument panel. The contact was able to move the vehicle to the side of the road with an excessive amount of effort. The vehicle operated normally after it was restarted. Stevens creek Hyundai (4425 stevens creek blvd, santa clara, ca) diagnosed that a rodent had eaten the wiring in the vehicle and it would need to be replaced. The contact stated that this was the second occurrence of the same failure. Upon research, the contact found that the vehicle used soy coated wiring. The manufacturer was notified of the failure. The failure mileage was 14,837.
On June 2, 2017, I was attempting to park my vehicle in a parking stall at a minimum speed of 5-8 mph. Suddenly, the engine revved up, instrument panel flashed and radio changed stations. When trying to brake the car, the brakes did not engage and I subsequently hit a wall. The airbags did not deploy. When the ealer came to get the car, the individual picking up the car indicated something was wrong with the breaking mechanism. However, the dealer and manufacturer says nothing was wrong with the car but won't provide the details of the report.
I was attempting to make a left turn into traffic when several dashboard indicators went off and the power steering shut down. My family and I were almost hit by on coming traffic! in seconds I was faced with having to turn off and restart the vehicle in order to get it to work correctly and get out of the road. Got home and parked it over night and the next day the same thing happened again with steering and instrument cluster. I absolutely do not feel safe in this vehicle! 2015 Genesis 5.0
Electronic gremlins periodically hit. -at random times the front or rear sensors don't "see" objects. I have kissed bumpers with another car when neither of us saw the other, and my Genesis failed to see. It's allowed me on at least two occasions to pull too close to objects in front. -worse, there are random episodes where the adaptive cruise control fails to see traffic in front of it. Numerous times we have narrowly missed collisions when we had to quickly and forcefully apply brakes. I've experienced this as has my wife and more importantly clients! -the self-retracting mirrors frequently to not work properly and we have to manually override.
Intermittent problems with headlights going off and on (cycling through the options) when using turn signal. Very distracting when driving at night, you try to make a turn, engage the turn signal and the headlights go off and back on, and off again and on again...
The vehicle briefly shut down on its own for no apparent reason while in motion at rate of 25mph at nighttime, the vehicle turned back on a second later as if nothing happened. The cause of the shut down is unknown and could have caused an accident had I not been on an empty road. While the vehicle was off, I had no control over power steering or accelerating, the entire vehicle became unresponsive with the both the entire instrument panel and exterior lights off.
Hyundai Genesis 2015 8 cylinder electrical system caused a battery discharge and failure while parked in garage. Automobile had only 7055 miles on the odometer. No reason for the failure found by Hyundai service representative
The auto dimming feature on this vehicle could be a nice feature if it works properly as it would help blinding drivers on the opposite direction while keeping me safe as well. Here is the problem. While traveling on highway 93 from las vegas to phoenix AZ the high bean engaged due to very dark road condition. However the back red light of a vehicle one mile away causes the high bean to disengaged leaving me in the dark again. What is even worse is that a vehicle coming on the other side of the road (not on the same road I am driving on) I mean the other contrary side. Whenever, it sense any light at any distance visible to the naked eye, it will also disengage the high bean. This is totally unnecessary as the transit going on the other direction is not affected due to the large median between the 2 roads. My experience is on the route 93 so far las vegas to phoenix. This can simply be fixed by providing proper illumination while on low bean mode or regular condition at night time as they have done on the 2016 model. On Feb 20, 2016 around 8:30pm while driving on highway 93 from las vegas to phoenix AZ I lost front headlight illumination two times as I was trying to manually switch the low bean to high bean after the high bean had engaged due to the darkness and lack of enough illumination; then it disengaged after sensing either the rear read light of a vehicle one mile in front of me leaving me in the dark again. The other example is when another vehicle one mile away coming on the opposite direction but on the other side of the road and far away from my side due to the large median between road sides. Forcing me to stop and ending off the road and miraculously not going down the cliff. My family and my life is as important as the family of the incoming traffic drivers. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
After tire recall and computer update we first noticed a vibration or shudder for the first few miles. Dealer eventually changed 23 separate tires and problem persists. M. stahl of Hyundai states this is a characteristic of low profile tires. Electrical problems began showing up on a rotating basis. Including, park assist not working regularly. Ventilation changing on its own. Blind spot indicators not working. Rear windows not working. Heated seats not heating. Dash display changes on it's own. Folding mirrors not folding as they should. Car went dead once. Zero acceleration twice when merging into traffic. Smart trunk not functioning. Vents blowing ice cold air without ac being on. Most of these have been photographed or videod. Dealer employees have also witnessed most of these. Occurrences have been in all driving conditions from stationary, back roads and highways. I have all repair orders documenting over 60 days of loss of use while car was at the dealer.
2015 Hyundai Genesis on Dec. 23 at 5;30 pm my car died while I was stopped at a traffic light on a five lane state road. All malfunction lights came on. I used my flashers called the police and waited about 10 minutes with cars whizzing around me. Two police cars accompanied by a fire engine arrived blocked all lanes of the road while firemen pushed the car off the road to safety. The car was towed to dealer where it remained for 14 days. Problem with ECU. On July 25, 2015 my Genesis with 5888 miles would not go over 4 mph and then died while on a private road. All malfunction lights were lit. Car towed to dealer where it was for 6 days. Problem with ECU. Even though the car has been repaired twice I am now afraid to drive this car and feel there is a safety defect over which I have no control. The next time it fails I might not be so lucky.
A D V E R T I S E M E N T S
- Washington, DC, USA