This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After having repeat brake issues and bringing the brake issues to the attention of the authorized dealer: Steele Hyundai South Loop in Houston, TX. There was no resolution. I visited with the management of Steele Hyundai on March [XXX], 2023. I was in a car accident on March [XXX], 2023 where brake failure occurred. I took the vehicle to Firestone on March [XXX], 2023 for a full inspection. Firestone determined the brakes were not repaired properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There are multiple problem points with this vehicle that become apparent far earlier than they should including but not limited to 1: Starter Motor complete failure at 70k miles (affects every single 3.8 2015-2017 genesis sedan) 2: Sunroof front panel seal degradation 3: Shuddering driveshaft early into new ownership (also afflicts most of these vehicles) 4: BRAKE BOOSTER AND MASTER CYLINDER SUDDEN COMPLETE FAILURE 5: Oil Pressure sensor improper calibration All of these issues have been checked by multiple service centers at Hyundai/Genesis dealers, all of them confirming reluctantly that these issues affect all genesis models similar to mine. The braking issue is the worst, happens suddenly and at a random point in time, and costs thousands to fix. The starter motor failure is very common, and every dealer kept forcing me to replace meaningless parts until the car would no longer start and then they admitted it needed a new starter. The front panel between the sunroof and the windshield has rapidly degrading rubber seals, which will loudly shake and move around while driving. The driveshaft will shudder when the vehicle is cold and it-??s sub 80? outside, even if the engine has warmed to operating temp. The oil pressure sensor rapidly breaks just months after the car is brand new, with it on average reading a much lower oil pressure than is actually being applied. All of these issues have been replicated, and only the faulty oil pressure sensor had a warning light, no light for the faulty brakes, starter, or driveshaft issues. The more I research into genesis, the more I realize that these issues happen just a couple thousand miles after new, and affect every single genesis model similar to mine.
theres multiple of vehicles like mines that are having the battery terminal issue. and when its loose it cause the car to shut of while at high speed causing the driver to loose power steering and brakes.
The brakes drag on the primarily on front passenger side and sounds like its cutting into the rotor. They've been replaced several times and after a few months the issue reappears. The issue can affect any of the of the four wheels. It's much worse during frequent braking, or 'stop and go traffic', and when it's warmer outside.
ESC failed. I was attempting to make a left turn from a stopped position at a typical intersection. I lost control of the vehicle as it started to fishtail once I began the turn. Brakes did not respond and I ended up hitting the curb on the outer lane with both front and rear tires. Side curtain and passenger seat airbags deployed. Vehicle is now a total loss. I believe the faulty ESC poises a lot more risk that just a fire. From other reports on genesis forums by consumers like me, this problem with Hyundai's ESC seems to be a common and reoccurring problem. Recall should be updated to include that ESC may fail and makes the vehicle unsafe to drive.
- Manhattan Beach, CA, USA
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The contact owns a 2015 Hyundai Genesis. The contact stated while operating the vehicle and lightly depressing the brake pedal, the vehicle would abruptly stop. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The approximate failure mileage was 38,000.
THE CONTACT OWNS A 2015 Hyundai GENESIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V160000 ( SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
This issue has started with my car stalling out in a parking lot sitting idle. The car just turned off. I restarted the car and it turned off again. After this happened i have noticed turning my car on its slow - like the battery is dieing. I went to Hyundai to get a diagostic test and nothing came up and they could not duplicate the car turning over slowly. Since then my car is still slow to start - "sometimes". NOW, I can go out and if I have to make several stops - it is garanteed to start slow and get stuck with the Auto Brake on - Which you can not release. I have a picture of the dashboard and a video of what happens when I drive - no RPM. This is causing me not to drive this car - I use to be a very happy Hyundai Genesis owner.
The contact owns a 2015 Hyundai Genesis. While driving approximately 35 mph, the contact experienced a loss of steering and brake functionality. Various warning indicators illuminated on the instrument panel. The contact was able to move the vehicle to the side of the road with an excessive amount of effort. The vehicle operated normally after it was restarted. Stevens creek Hyundai (4425 stevens creek blvd, santa clara, ca) diagnosed that a rodent had eaten the wiring in the vehicle and it would need to be replaced. The contact stated that this was the second occurrence of the same failure. Upon research, the contact found that the vehicle used soy coated wiring. The manufacturer was notified of the failure. The failure mileage was 14,837.
The car engine will spontaneously stop while the car is in motion. This causes me to lose all power steering, brakes stability control etc. This has happened on city street while the car was in motion. The car was moving forward in a relatively straight line. It has been "fixed" but not fixed. It is at the dealer for the 2nd "fix". the 1st "fix"was 10/12/15. The 2nd "fix" began 10/27/15 & is still underway. The consumer stated a diagnostic report found 32 codes. The consumer was provided a loaner vehicle. Updated 10/25/2017
I owned the car for 9 months and never had a problem in the rain. It was raining and my car safety lights started flashing telling me that front collision warning was not working, lane departure warning was not working, blind spot detection was not working. And to check aeb system. Hyundai told me that although it worked fine for 9 months, that the safety features may not work in the rain
A D V E R T I S E M E N T S
- Houston , TX, USA