This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Hyundai Genesis. The contact stated that while driving 72 mph, black exhaust carbon soot emerged from the exhaust pipe. The vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 50. Updated 07/11/13 updated 07/31/13 a region rep informed the consumer nothing could be done to correct the problem.
- Robertsdale, AL, USA
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- Robertsdale, AL, USA