This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving the vehicle between 35 and 40 mph, the vehicle completely shut off without warning. No check engine light prior to the vehicle shutting down. It was taking to the dealership for a scheduled oil change and the issue with was mention to the dealership. They told me that they hadn't heard of that issue at the time.
On Wednesday, September 29, 2021 at approximately 2:30pm, the engine failed suddenly while driving on the freeway in the left-hand lane at approx. 65 mph. Vehicle vibrated and gave off loud knocking sound and engine power was lost. Electrical power was maintained. No emergency lane was available on the left, so I had to coast to the right-hand emergency lane. Vehicles from behind came extremely close to striking my vehicle. The vehicle is currently in the possession of Hyundai; and appears to indicate connecting rod bearing failure.
The contact owns a 2013 Hyundai Genesis. The contact stated while driving approximately 60 MPH, the vehicle stalled. After restarting the vehicle, the vehicle failed to accelerate above 25 MPH. There were several unknown warning lights illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 162,000.
The contact owns a 2013 Hyundai Genesis. The contact stated that while driving and attempting to make a turn, the vehicle stalled without warning. The vehicle was restarted and operated as designed. The vehicle was taken to courtesy Hyundai tampa (3810 w hillsborough ave, tampa, fl 33614) to be diagnosed however, the mechanic was unable to determine the cause of the failure. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure however, no assistance was provided. The failure mileage was approximately 53,000. Consumer stated incident have 3 times and power steering failure happens when making a turn. Vehicle must come to a stop to restart.
While turning right or left at slow rate the vehicle stalls, power steering shuts down. I have reported to Hyundai on 2 occasions. Dealer says issue can't be replicated. Major safety concern and there are numerous reports online of the exact same issue as mine. In motion, city street, turning.
Car stalled immediately after starting several times in my garage. Let it overnight, and started it and pull out in the driveway where let the engine running while in park. Without warning lights the engine stalled after about 5 minutes. Re-started the car and the engine stalled again after about 2 min without any warning lights while in park..
Driving less than 3000 miles since purchased (74,000) - the vehicle has powered down/engine shut 4 times while stopped at a light attempting to turn left and 1 time while accelerating up a hill. All 5 times have been in town roads going under 40 miles per hour or at a stop. The key has been placed in the key insert every time so there was no way for us to bump it while driving. In order to get it started again, you have to place it in park and power it up again. Most recent happened today so we are now filing a complaint.
Stalled twice on the same day - stalled while turning right at the entrance of roundabout at local school. Car lost control due to stall and went cross the opposite lane. All dash lights were on similar to turning car on without turning engine. Fortunately no cars on the opposite side. Quickly shifted to neutral and tried to start the engine. It took 2-3 secs for the engine to start. - stalled again 2 hours later on the same outing when turning right to local restaurant. Car lost control going into parking lot. All dash lights were on. - this is at least the tenth time it happened in our 6 years of ownership with 100K miles on the car. Previous filed ODI number 10606872, 10746269, 11221909, 11221913 and 11221917. - weather condition: Above 80 degrees. It is possible that the issue has to do with hot weather. Purely speculation here. I also reported May 23rd, 2015 incident to Hyundai customer service back in June 29th, 2015. There were no reply from Hyundai. I will file another compliant to Hyundai again. Very frustrated. For reference, I came across these similar cases while doing my research that others complained. Https://www.gencoupe.com/general-discussion/582297-Hyundai-Genesis-stalling-problem-dangerous-please-help.html https://genesisowners.com/Genesis-forum/threads/power-stall-when-turning-left-to-change-lanes-in-stop-and-go-traffic.11153/ https://www.carcomplaints.com/Hyundai/Genesis/2012/engine/engine_stalls_shuts_off_while_driving.shtmlwww.Hyundai-forums.com/201-Genesis/147545-Hyundai-Genesis-stalling-problem-dangerous-please-help.html power stall when turning left to change lanes in stop and go traffic https://genesisowners.com/Genesis-forum/threads/power-stall-when-turning-left-to-change-lanes-in-stop-and-go-traffic.11153/
When stopped at the traffic lights on a city street, the engine stalled for no reason. All lights came on. I had to put the gear in neutral and start the car again. This is at least the fifth time it happened. Previous filed ODI number 10606872 and 10746269. Weather condition: Above 75 degrees
Stalled twice on the same day - stalled when braking at low speed on a city street prior to a complete stop. Shifted to neutral and tried to start car. Car was trying to start but hesitated. Gave it a hard acceleration, it then ran normal. Second incident on the same trip. - stalled on city street when braking at low speed. Shifted to neutral and started car. Gave it a hard acceleration, it then ran normal. Side note: - could not start after stopped at gas station for refuel (when pushing the start button, it only had the tick, tick, tick noise.) had to give hard acceleration to get the engine running. Idle was very rough and unstable. Gave hard acceleration to blow out carbon and idle went back to normal. - believe wife took the car to dealer a few days or a week later for diagnostic but no error codes or cause was found. Needed to locate receipt to confirm. - this is at least the eighth time it happened. Previous filed ODI number 10606872, 10746269, 11221909 and 11221913. - weather condition: Above 75 degrees
Stalled while making right turn into our driveway. All dash lights were on. This is at least the sixth time it happened. Previous filed ODI number 10606872, 10746269, and 11221909. Weather condition: Above 75 degrees
The contact owns a 2013 Hyundai Genesis. While driving 15 mph, the engine started to stall but did not turn off and the steering wheel seized. The contact called South point Hyundai (located at 4610 S ih 35 frontage rd, austin, tx 78745, (877) 824-3142) and notified them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 150,000.
The contact owns a 2013 Hyundai Genesis. The contact stated that the vehicle experienced a complete loss of engine power without warning. The dealer was not notified of the failure. The manufacturer was notified. The vehicle was not diagnosed or repaired. The failure mileage was 95,000.
The contact owns a 2013 Hyundai Genesis. While driving 50 mph, the engine seized intermittently. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,707.
Vehicle has been stalling in traffic usually when coasting to a stop even on expressway creating a life threatening situation since the steering and brakes fail without engine running!! has occurred several times over the course of the past week or two. Happened three times in relatively quick succession yesterday July 2, 2018 while driving home from work.
The contact owns a 2013 Hyundai Genesis. The contact stated that the engine stalled numerous times while driving 20 to 30 mph. There were no warning indicators illuminated before, during, or after the failure occurred. The vehicle was taken to several dealers, but a failure code could not be located. The vehicle was first taken to liechty Dodge (5080 academy lane, bessemer, al 35022, 205-432-7995) where the battery and the alternator were replaced; however, the failure was not corrected. The vehicle was also taken to independent tire centers for diagnostic testing, but no failure codes were detected. The vehicle was not repaired. The manufacturer was notified. The VIN was not available. The failure mileage was 65,000.
A D V E R T I S E M E N T S
- Denton, TX, USA