Any plastic panel (front and rear bumper and both side rocker panels under the doors) the White Pearlcoat paint on my Genesis starts with a slight yellowing and then gets rapidly worse and the clearcoat comes off. My car is in absolute mint condition otherwise and this makes it look like its a car that is not taken care of. It's embarrassing to be seen driving it. I complained to dealer that I purchased it from new in 2013 (small dealer in Rosenberg, TX and another dealer (larger dealer in Houston). Both acted like they have never seen it before. I even showed them a Used Genesis on their own lot that was for sale that had the same problem (also White Pearlcoat). They refused to do anything.
I contacted Hyundai and after much back and forth, they agreed to repaint the back bumper back in 2017 (car was still under the 5 yr. new car warranty). Well, it happened again and I had it repainted in 2019...Now it is with a body shop where they are repainting both bumpers and the rocker panels ($1,000 cash). I got estimates from others ranging from $1,400 - $1600). They have had the car for over 2 weeks and are having great difficulty getting the paint to match. The White Pearlcoat is a 3 step process and is very difficult to match correctly. It seems to also be the only color of paint that is experiencing this problem. It seems that Hyundai should stand behind this and fix it since it was a problem from day one when the cars were new.
Otherwise, I couldn't be happier with my car. It has been unbelievable!. Absolutely no other problems and just regular dealer maintenance at the scheduled service dates. I have 110K miles on it at this point and it actually still has the original brakes! I replaced tires at 55K with new Michelins and am due to replace them now. I am so sick about the way it appears due to the paint that I was going to trade it in but after car shopping and seeing the reality of car prices now, have decided to pay out of pocket to repaint, put tires on, (and probably brakes this Spring) and continue driving it another year.
The paint is peeling along front bumper, front grill but not the hood, nor the the front quarter panels. The paint peeling on both side rocker panels and the rear bumper is the worst. I've seen other Genesis and the don't seem to have the issue on the red or gray or black, but my car looks like crap. It's the clear coat. Plus I have rust spots showing up all over by the roof where windshield is at and hood.
The paint clear coat came off of the rocker panels on the bottom of the car. Paint faded terribly on the back bumper of the vehicle. Dealership should pay to have this vehicle repainted as this issue continues to happen to more and more people.
ONE YEAR LATER SAME PROBLEM THEY REPAINTED AGAIN AT NO CHARGE
NOW IN 2016 THE BUMPER IS BUBBLING AGAIN AS WELL AS THE FRONT BUMPER IS ALL DISCOLORED. WILL TAKE IT BACK TO HYUNDAI AGAINTHIS IS SO FRUSTRATING. I WILL NEVER BUY A HYUNDAI PRODUCT AGAIN
- Larry L.,
Port Charlotte, FL, US
Search CarComplaints.com for these popular complaint phrases...
I just purchased this car and was doing the final rinse at the car wash when I noticed the clear-coat paint on the rocker panels on both of the rocker panels beginning to peel off. This should never happen and is definitely a factory defect. Are there any recalls on this issue from Hyundai?
I haven't had my car long at all. 2013 Hyundai genesis. what begin as a little circle of paint peeling has now grown into several big areas on my front bumper and are an eye sore. This troubles me grately because I don't pay a monthly note to drive around looking like trash. and I want it fixed by the maker. I was relieved for a moment to know I wasn't alone with this problem. please tell me how I can get dealership to fix this.
A D V E R T I S E M E N T S
Any plastic panel (front and rear bumper and both side rocker panels under the doors) the White Pearlcoat paint on my Genesis starts with a slight yellowing and then gets rapidly worse and the clearcoat comes off. My car is in absolute mint condition otherwise and this makes it look like its a car that is not taken care of. It's embarrassing to be seen driving it. I complained to dealer that I purchased it from new in 2013 (small dealer in Rosenberg, TX and another dealer (larger dealer in Houston). Both acted like they have never seen it before. I even showed them a Used Genesis on their own lot that was for sale that had the same problem (also White Pearlcoat). They refused to do anything.
I contacted Hyundai and after much back and forth, they agreed to repaint the back bumper back in 2017 (car was still under the 5 yr. new car warranty). Well, it happened again and I had it repainted in 2019...Now it is with a body shop where they are repainting both bumpers and the rocker panels ($1,000 cash). I got estimates from others ranging from $1,400 - $1600). They have had the car for over 2 weeks and are having great difficulty getting the paint to match. The White Pearlcoat is a 3 step process and is very difficult to match correctly. It seems to also be the only color of paint that is experiencing this problem. It seems that Hyundai should stand behind this and fix it since it was a problem from day one when the cars were new.
Otherwise, I couldn't be happier with my car. It has been unbelievable!. Absolutely no other problems and just regular dealer maintenance at the scheduled service dates. I have 110K miles on it at this point and it actually still has the original brakes! I replaced tires at 55K with new Michelins and am due to replace them now. I am so sick about the way it appears due to the paint that I was going to trade it in but after car shopping and seeing the reality of car prices now, have decided to pay out of pocket to repaint, put tires on, (and probably brakes this Spring) and continue driving it another year.
- 13genesis, Houston, US