This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine stalled while driving. I was making a left turn in a center turn lane and the engine stalled out. Coasted back to the center turn lane, put the car in park and it started back up. No check engine light or other warning lights.
2012 Genesis sedan consistently stalls under medium to low speeds while braking or making a turn. All warning lights come on and loss of steering and braking occurs. Car is difficult to control safely without use of emergency brake due to the loss of steering/braking. This incident now occurs with each car trip while traveling on all kinds or roads and at various speeds but not more than 40 miles an hour. I am worried for the safety of my wife and 3 year old child since I take them everywhere with me. Car has been at Hyundai dealership for 4 days and they can not diagnose the problem because there are no fault codes to look up.
The contact owns a 2012 Hyundai Genesis. While driving 40 mph, the vehicle stalled. There were no warning indicators illuminated. The contact restarted the vehicle and it operated normally. The contact called the local dealer (kendall Hyundai, 15895 S dixie highway, miami, fl 33157, (305) 238-0000), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 11551400. The manufacturer advised the contact to have the vehicle towed to the local dealer, if the failure recurred. The failure mileage was 99,500.
Engine suddenly stops at low speed. It immediately will restart but all power assists are lost until restart. It does seem limited to warmer weather and the automobile is fully warmed up. Has happened 4 times. First time was July-2017 and most recently was August-17, 2018. The dealer says they cannot find any error code or duplicate the problem.
The contact owns a 2012 Hyundai Genesis. While driving approximately 60 mph, the vehicle stalled and shut off. In addition, the steering wheel seized without warning. The vehicle was placed in park and restarted. The contact called the safford Hyundai of springfield dealer at 703-776-9040 (located at 7615 loisdale rd a, springfield, va 22150) and was informed that the failure could be the brakes. The vehicle was scheduled for diagnostic testing. The manufacturer was made aware of the failure and a case number was provided by the manufacturer's Consumer Affairs division. The vehicle was not repaired. The failure mileage was approximately 65,000.
- District Heights, MD, USA
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Hyundai Genesis 2012 engine stalls in traffic at slow speeds. As I was slowing down ona crowded freeway on ramp the engine died. All lights went on and I had no control over the car steering or brakes. After a minute or so I was able to restart the car and it seems to drive normally. This is the third time this has happened
Engine stalled randomly at lower speeds, usually while turning. Lose power steering and brakes - extremely difficult to control car and unbelievably dangerous. It has happened to me 3 times and my 16 year old daughter twice, all while turning from a highway or highway intersection. Fortunately I had told her it might happen to her and what to expect if it did. Given the number and consistency of other complaints filed, it is equally unbelievable that such a safety issue has not been investigated. It is so random that it will be very difficult to replicate, but given the potential for injuries or deaths this is an unacceptable manufacturer problem.
The contact owns a 2012 Hyundai Genesis. While driving approximately 70 mph, the engine stalled and all the warning indicators illuminated. In addition, the fuel gauge failed to accurately display the correct fuel level. Southern states Hyundai of raleigh in raleigh, North Carolina was made aware of the failure and requested that the contact schedule a diagnostic appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.
While making a right turn onto ramp engine falls cuts off and I have no control over steering, breaks or anything. Finally got it on to the side of road and put it in park and it cracked right up. This is very scary. What if I had been going fast down the road and could not stop the car. Someone could be killed like this. I decided to look it up on google and found out that lots of other have had the same identical problems and no mechanic or anyone can find anything. Hyundai needs to be held accountable for this and fix there miss up but of course it will take people being killed first.
Engine will shut off while driving at around speeds of 20 mph. The brakes and steering will stop. Happens sporadically not often but scary. Has had happen about 5 times within a year period.
Every time my car is idle, whether at carport, street light or heavy traffic, the engine runs really rough sounds/feels like it is going to turn off (stop running)also when ac/heater & radio are on it gets worse! it's scary to think I may get stuck in middle of freeway/street every time car is at idle. I've taken it to Hyundai dealer from day one for the issue and even let them know it's still happening every time I take it for engine oil change or other scheduled maintenance and told every time they can't find issue!! I do not remember specific dates, nor did I save all the paper work since I bought the car in 2012! shouldn't dealer have records in their computers? it's been on going since I bought the car in 2012!!
I have a serious issue with my 2012 Hyundai Genesis 5.0 R-spec. I have an ongoing exhaust smell/leak. It is very strong when starting the vehicle and at idle, especially when stopped at a red light. The smell seems to be either raw fuel or raw exhaust that is leaking from somewhere in the system. I have to place my ac system on recirculate or lower a window or the fumes become overwhelming. Once the vehicle is moving the smell subsides. On 01/18/2017 my local dealership preformed an evap service to possibly fix this issue to no avail. A second evap and ac system service on 02/01/17 was preformed and still the problem continues. The dealership says the charcoal fuel tank filter is fine and could not find any leaks in the exhaust system. I believe the smell is coming from the front of the car possibly the exhaust manifold of from the fuel system pluming. The car uses direct injection which is under very high pressure when working. I am worried that to much carbon monoxide could possible build up inside the car and cause an adverse health and safety issue.
The contact owns a 2012 Hyundai Genesis. While driving approximately 20 mph, the vehicle stalled without warning. The contact stated that the failure occurred on at least five occasions while making left or right turns. Each time the failure occurred, the contact shifted the vehicle into neutral, depressed the brake pedal, engaged the push start button feature to correct the failure, and restarted the vehicle. The vehicle was taken to don moore Hyundai in owensboro, Kentucky to be diagnosed, but the dealer could not determine the source of the failure. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.
The contact owns a 2012 Hyundai Genesis. While driving approximately 40 mph, the contact had to slow down and the vehicle stalled. There were no warning indicators illuminated. The push start button was depressed and the vehicle started again. The contact also stated that the vehicle stalled two other times. The vehicle was driven to the dealer (thornton Hyundai in lithia springs, Georgia), but the failure could not be replicated. The vehicle had been at the dealer since September 27, 2017. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was unknown. The approximate failure mileage was 92,000.
The contact owns a 2012 Hyundai Genesis. While at a stop light, the vehicle suddenly experienced unintended acceleration. During the incident, the brakes malfunctioned and would not immediately stop the vehicle when the brake pedal was depressed. Moments later, the engine backfired and the check engine indicator illuminated. The vehicle was taken to the local dealer (Hyundai of coconut creek in coconut creek, fl) where it was diagnosed that the engine valve was faulty and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the transmission was faulty and need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 65,000.
The contact owns a 2012 Hyundai Genesis. While driving various speeds, the vehicle stalled without warning. The contact depressed the brake pedal, placed the vehicle in park, and was able to restart the vehicle. The contact stated that the failure occurred on numerous occasions. The vehicle was taken to rick case Hyundai of roswell, Georgia (11446 alpharetta highway, 30076), but the failure could not could be duplicated. The manufacturer stated that because the failure could not be duplicated by the dealer, no further assistance could be provided. The failure mileage was 51,074.
Engine shutdown and lost steering and brake control when making a right turn. This is the 2nd time this has happened. Details: On both the times, when I was trying to make a right turn at a slow speed the engine shut down and I lost control of steering was well as brakes. I had to put the car in park, in the middle of the intersection and push button to start the car again. Luckily there was nothing in the way (car or a pedestrian), or else there would have been an accident. This could be an even dangerous issue if this happens when making a left turn or when on a freeway. Please issue a recall for this, and have Hyundai fix this problem.
While driving straight on a level city street at night at about 30 mph, without notice or hesitation, the engine completely quit/shut down--no power brakes or steering. I pulled over and the car coasted to a stop. All the lights went on on the dash and headlights stayed on, so there was battery power available. I placed the car in park and it restarted and drove normally. However, this has now happened three times now in last 6 months without warning.--very dangerous.
The contact owns a 2012 Hyundai Genesis. While parked, the vehicle stalled without warning. The vehicle was taken to a local dealer (Hyundai dothan, located at 2329 ross clark circle dothan, al 36301 334-699-6416) where it was unable to be diagnosed due to lack of failure codes. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 48,000.
The contact owns a 2012 Hyundai Genesis. While applying the brakes and coming to a stop, the vehicle suddenly shut off. During the incident, the instrument panel indicators illuminated and the air conditioning fan continued to operate. The contact was able to immediately restart the vehicle. The vehicle was taken to autonation Hyundai located in columbus, Georgia, but the failure could not be duplicated and no repairs were performed. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 172,000.
A D V E R T I S E M E N T S
- Alpharetta, GA, USA