This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Every time my car is idle, whether at carport, street light or heavy traffic, the engine runs really rough sounds/feels like it is going to turn off (stop running)also when ac/heater & radio are on it gets worse! it's scary to think I may get stuck in middle of freeway/street every time car is at idle. I've taken it to Hyundai dealer from day one for the issue and even let them know it's still happening every time I take it for engine oil change or other scheduled maintenance and told every time they can't find issue!! I do not remember specific dates, nor did I save all the paper work since I bought the car in 2012! shouldn't dealer have records in their computers? it's been on going since I bought the car in 2012!!
The contact owns a 2012 Hyundai Genesis. While attempting to make a right turn at 5 mph, the vehicle stalled and caused the power steering to seize. The brakes failed and the battery and check engine warning indicators illuminated. The failure occurred two additional times. During the last occurrence, the vehicle was pushed to a parking lot. A tow company was called, but the vehicle restarted on its own. The vehicle was not towed, and was driven back home. The local dealer and manufacturer were not contacted. The failure mileage was approximately 65,000.
The contact owns a 2012 Hyundai Genesis. The contact stated that the vehicle randomly stalled without warning. The vehicle was taken to the dealer (Hyundai of metairie, 5969 veterans blvd, metairie, la 70003, (504) 838-9000) months ago, but the failure could not be replicated or diagnosed. The vehicle continued to exhibit the same issue and was to be taken back to the dealer. The contact stated that there were more than ten technical service bulletins issued by the manufacturer, but no recall as of yet. The manufacturer was notified of the failure. The approximate failure mileage was 99,000.
The contact owns a 2012 Hyundai Genesis. While driving 20 mph and attempting to make a right turn, the vehicle lost power and the instrument cluster indicators illuminated. In addition, the steering wheel seized and caused the driver to lose control of the vehicle and run over the median. The contact was able to depress the brake pedal and stop the vehicle. Once at a complete stop, the driver turned off and restarted the vehicle on the first attempt and drove home. The vehicle was taken to a local dealer (capitol Hyundai montgomery, 2820 eastern blvd, montgomery, al, 36116), but could not be repaired until two and a half weeks later. Due to the delay, the contact declined to proceed with scheduling diagnostic testing. The manufacturer was not contacted. The failure mileage was approximately 65,760.
The contact owns a 2012 Hyundai Genesis. While applying the brakes and coming to a stop, the vehicle suddenly shut off. During the incident, the instrument panel indicators illuminated and the air conditioning fan continued to operate. The contact was able to immediately restart the vehicle. The vehicle was taken to autonation Hyundai located in columbus, Georgia, but the failure could not be duplicated and no repairs were performed. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 172,000.
- Columbus, GA, USA
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The contact owns a 2012 Hyundai Genesis. The contact stated that the vehicle stalled numerous times and the check battery warning indicator illuminated. The vehicle was taken to the Hyundai dealer (2329 ross clark circle dothan, Alabama, 36301 phone number (800) 523-4030) where it was diagnosed that the battery failed. The battery was replaced four times; however, the failure was not corrected. The vehicle was taken back to the same dealer where it was diagnosed that the alternator failed. The vehicle was not repaired. The manufacturer was notified. The VIN was not available. The approximate failure mileage was 100.
I purchased the car in January 2017 after 2 months of having the car the windows would not go up. I would have to wait hours for it to start back working. The suspension was low for a few weeks then it would slowly come back up. Basically my whole car has electrical problems back up camera goes black, the odometer has dead pixels, car extremely sluggish, the car shakes and kills alot. Also when I turn the heated seats on it turns off within 2 minutes. It is so much the car is doing to say this car has a clean carfax.
Drivers side window motor shorted out at 68K miles. It would only intermittently roll up or down, and would get stuck in either condition, allowing rain, snow and dirt to enter the vehicle. Hyundai quoted $680 to repair
The contact owns a 2012 Hyundai Genesis. While driving at any speed, the parking sensor indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the parking sensor was fractured and needed to be replaced. The technician stated that the warranty expired. The manufacturer was made aware of the failure and stated that the contact was responsible for the repairs. The vehicle was not repaired. The failure mileage was 5,025.
Headlights blink on/off when using turn signal. Doing research, I see that many people have complained about this and the fix is to replace the turn signal stalk ($400).
The contact owns a 2012 Hyundai Genesis. While driving at various speeds, the vehicle stalled and several warning indicators illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostic testing, but the failure could not be duplicated. The failure recurred, and the vehicle was taken back to the dealer where it was diagnosed that the vehicle needed a new battery. The battery was changed, but the failure recurred. The vehicle went back to the dealer a third time for diagnostic testing, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Driving home on the 405 fwy last night my Genesis R-spec 5.0 lost all power, electrical and steering. Fortunately, I was on the right lane and was able to maneuver the vehicle off the fwy. I had no lights, no emergency flashers, complete shutdown of power. It was about 9pm and dark luckily it was not in a lane or this could have been fatal as I could not turn on any lights! extremely dangerous and have reported my incident to Hyundai customer care. Vehicle was towed to dealership pending diagnostics.
Headlights turn off when turn signal is used at night. When making right turn last week at night used right turn signal approximately 100 ft prior to turning. Front lights went out and car turning in front of me almost hit me because they couldn't see me because my lights were off. Other Hyundai Genesis owners report the same problem. Dealer unable to diagnose problem. Headlights flicker when turn signal is used
What is likely a faulty turn signal stalk causes the vehicle's headlights to either flicker, shut off or flash the high beams regardless if it is stationary or in motion. It manifests itself in various ways; the most recent being on a 5 hour interstate trip. When signaling to change lanes, the high beams would flash which would in turn disturb drivers in front of me. Other times, the lights have flickered and/or turned off entirely for a brief period of time hindering night time visibility. For further reference, I will provide a link to an owner's online forum which discusses other individual's problems like this: genesisowners.com/Hyundai-Genesis-forum/showthread.php?T=12504&page=4
This ihas happened 4-5 times. I was driving on a street, thank god, I was not on hwyway, engine just stalled and streering wheel locked. I was hard but, somehow managed to get on the curbe and avoid a crash. If this would have happened on freeway, it would have been fatal. I think, Hyundai sure know this problem exist in Genesis too. It is same problem ( symptoms) as described in Hyundai's sonata recall. I don't know what is hyundia waiting for. It is a serious problem with a $50,000 car. I have no trust on this car anymore. This would be my last Hyundai. I know, if I take car to dealership, I would hear response that, no issue found. Genesis has a serious engine problem with stalling.
The contact owns a 2012 Hyundai Genesis. When the vehicle was started, the front windows were lowered and the driver side window switch became inoperable for approximately five minutes. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
The car stalled and engine shut off while moving. I was driving on a surface street when the car shut off, all indicator lights were on, temp gauge was normal, fuel tank was more that 3/4 full. The car started up again and drove away normally.
The first time it happened I was driving on a 2 lane road when the car just stopped, no warning. After about 15 minutes the car started up again. I brought it to the dealer service department and they kept the car for 2 weeks and told me the car is fine now. The second time it happened my husband was driving the car and was getting off one major road and getting on to another and the car just stopped again. Waited again and the car started up again after about 15 minutes. The third time my husband was driving from my home to the front of my development and the car stopped again no warning. The forth time was just this past week when driving the car on a very busy road and it happened again, this time someone had to push us off the main road so that we do not get hit. I took the car to the dealership again and they have the car right now and I am driving a loaner car. I call Hyundai and started a case and they told me that it is up to the dealership to decide what to do about my car if they can not find the problem. I am refusing to drive the car because I do not know when this is going to happen again and I am afraid. We have been very lucky up to now that we have not had an accident or even worse. Please tell me what I need to do now. By the way this is a leased car.
The contact owns a 2012 Hyundai Genesis. The contact stated that while driving at 55 mph, the vehicle stalled and the steering wheel seized. The vehicle restarted and resumed normal operation. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 31,000.
A D V E R T I S E M E N T S
- Escondido, CA, USA