This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Hyundai Genesis. The contact stated while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic and diagnosed with transmission failure. The contact stated that the check engine light was later illuminated, and the vehicle was taken to a second independent mechanic. The mechanic retrieved a code for a defective pressure sensor. Upon investigation, the contact discovered Manufacturer Communication Number: 16-8at-011) which he linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the Manufacturer Communication Number. The vehicle was not repaired. The failure mileage was approximately 155,620.
The contact owns a 2012 Hyundai Genesis. The contact stated while driving 25-30 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continue driving. The contact stated that the failure had been recurring while driving. The vehicle was taken to an unknown local dealer, and to an independent mechanic; however, the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
The contact owns a 2012 Hyundai Genesis. The contact stated that vehicle was taken to the dealer to be serviced under NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic) however, days later the contact stated that while driving the brake pedal was depressed and felt spongy while the vehicle was coming to a stop. The vehicle was taken back to the dealer where the brake rotors were replaced on the vehicle. The contact stated that failure reoccurred approximately 25,000 miles later; however, the vehicle was not taken back to dealer for diagnosis to be repaired. The contact stated that at 35,666 miles, the vehicle was taken back to the dealer where he was informed that the front brakes needed to be replaced. Additionally, an abnormal noise was heard coming from the transmission. The contact was informed that the transmission needed to be replaced. The transmission and front brakes were replaced. The contact stated that while parking the vehicle after picking it up from the dealer, he heard a popping sound. The vehicle was taken back to the dealer where he was informed to reinstall the old transmission. The transmission was replaced; however, the failure persisted. The manufacturer was notified and case was opened. The approximate failure mileage was 25,000.
The Hyundai Genesis has a transmission problem where it slips out of gear and rough shifts 2-3rd gear and 4-5th gear. I took the car to the dealer and they could not duplicate. They updated software, no change. I contacted Hyundai multiple times. I am second owner of vehicle with 45K on it. They would not honor factory warranty since I am second owner. The tsb no. 15-at-005 applies to this problem. The transmission should have been recalled instead of tsb.
- Roselle, IL, USA
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Complete failure of engine. Sensors and electrical components malfunctions. Touch screen display non responsive and keystrokes off. Gas/fuel would spew back out when filling. Windshield visibility poor. Lighting dim. Hydraulic system fail. Timing belt fail. Flang sound (ticking in engine) led to engine fail. Electrical lights flickering was me. Vehicle stalled out completely shutting off locking up and seizing out. Components malfunctioning. Hard brake checks, high RPM rrevving, and idleing all are shown when car was traveling at 45 mph and no change in speed. Failure of fluids cause corrosion and hecu. Engine light indicator and engine oil lamp light flickering with no distinct pattern. Proceeded to bang loud in engine. RPM rev 2-3K before speed catches. Cd player problems. Always making a sound as if it is trying to eject and then sputters out. In 2 days the entire vehicle went from no lights displaying no knocking sound. 94K miles total
The contact owns a 2012 Hyundai Genesis. The contact stated that while driving at a low rate of speed, the vehicle stalled after the accelerator pedal was released. The contact stated that several unknown warning lights were illuminated. The vehicle was shifted into neutral, restarted, and operated as intended. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to duplicate the failure. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was 60,000.
Transmission slips. I'm at 80K miles. I thought I could determine which gears it's slipping but at times it's been between 2 &3, 3&4. the car will rev high on rpms with out correlating speed and then catch. Jerks between gears at times. I feel so unsafe in this Hyundai and I don't I can afford the cost. I know it's not from my driving.
When turning steering wheel a number of things can happen, radio turns off, steering locks up. All dash lights come on and power batt light lights up. Has stalled in intersection when turning. Trans shifts hard and slips into gear when on a long drive
Week of Sept 20th transmission was skipping when changing gears during low speed and violently jerked. Took car to dealer to check out and they said they could not find anything wrong but reset transmission adaptive values. Transmission was fine for 3 weeks but then problem reoccurred but was worst. After transmission jerked, going under 25 miles, transmission struggle to change gears. Mostly coasted home and immediately called dealer. Next day return car to dealer and they determined transmission needed to be replaced. Eta 2 weeks
The contact owns a 2012 Hyundai Genesis. While driving 25 mph, the contact approached a traffic light and the vehicle shut off. All the warning indicators illuminated on the instrument panel. After waiting a few minutes, the contact was able to restart the vehicle and drive home. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 50,000.
While accelerating, the transmission would slip. This would cause the car to lose power while the gear slipped, then the gear would catch and the car would surge forward. The dealer could not find an issue and gave the car back to me. The problem returned, so I had the car towed back to the dealer. The dealer replaced the automatic transmission and the issue resolved. The replaced transmission began to exhibit the same behavior approximately 35,000 miles later.
The contact owns a 2012 Hyundai Genesis. The contact stated that the gear shifter did not engage in drive and seized completely. There was no warning indicator illuminated. The vehicle was towed to john amato Hyundai (414-357-8500, located at 8301 N 76th St, milwaukee, wi 53223) where it was diagnosed that the shifter gear was corroded. The technician cleaned the gear. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was repaired. The failure mileage was 49,259.
The contact owns a 2012 Hyundai Genesis. While driving, the gear shifted out of drive independently. The contact coasted the vehicle over to the side of the road and shifted the gear into reverse and then into drive. The contact was able to drive, but the failure recurred down the road. The vehicle was driven to the contact's residence and the transmission warning indicator illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 86,000. The VIN was invalid.
Hello, my 2012 Genesis sedan 5.0L R-spec only has 33K miles on it and I bought it at 21K. I am the 2nd owner and therefore technically outside of warranty, I know this. However, my Genesis' transmission has been experiencing rough and occasional slipping shifts every time I drive it. Through research amongst other owners of the same make and model, I have discovered that this issue is quite common in this model year car and that Hyundai has already replaced hundreds if not thousands of these faulty transmissions. When this occurs, it indicates a flaw in the manufacturer's design and I believe Hyundai should take responsibility for that fact and repair or replace the parts under warranty or goodwill if outside of warranty. This problem could cause major damage to the car or myself when driving if it decides to suddenly slip when I am making a turn with oncoming traffic on the way. This makes me feel very unsafe when driving my car. Specifically, the problem occurs mostly shifting between gears 2&3, 4&5 as well as 5&6 and usually slips rpms a little from 6 to 7 or 7 to 8. the shifts, when not slipping, will be rough and abrupt. I wouldn't describe it as slamming into gear, but rather a jolt that can be felt in the seat and just isn't as smooth as other gears. I also experience issues when shifting from park to drive, drive to park, park to reverse, reverse to park, or any combination of the described shifts will create a rough clunk when the gear engages. You can also feel a thud when kicking down the accelerator to pass a vehicle as it downshifts through gears. All of these symptoms on top of a fluid change producing no positive results indicate a problem with the transmission at 33K miles.
According to Hyundai dealer, nothing wrong with transmission, they are unable to "duplicate the issue" I am experiencing, delayed shifting, high rpms, engine revs, and violently knocks into gear, runs normal for a few days and then back to the [xxx]! also experiencing an issue when putting gas in the car, gas pump abruptly stops as if tank is full when it is not. We need a recall! parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Accelerating from 0 though 30 miles per hour car pulls and makes a big noise.passengers feel like we where hit from behind. Other times refuses to accelerate.to engage.problem occurs on city and traffic.once on highway, car runs well.car has been in the Hyundai dealer since November 2,2018.Hyundai has been running test after test after test and are not honoring the power train warranty and will not give me a loaner. I established a case with Hyundai usa #12341664 to no avail.still not fixing the car.keep running test after test after test.need help !.
Our 2012 Genesis 4.6L V-8 with the 8 speed automatic transmission has an intermittent problem with the transmission. The transmission will at times and w/O warning shift harshly during up-shifts even at low motor speeds which can cause the car to lurch unpredictably, this behavior is very concerning particularly during turns on city streets or in slow stop and go traffic conditions. This behavior started at about 70,000 miles and now is at 79,000 mile. Initially this problem was very intermittent and would happen whether the car was hot or cold. Now this problem can occur for a few days at a time then suddenly start shifting normally for a few days then return to the harsh shifting problem. The transmission also intermittently has a down shifting issue where it doesn't seem to know when to downshift and will, as an example, delay the down shift as your slowing to stop at a red traffic light remaining in one of the higher gears then suddenly downshift into second or first gear when your nearly stopped. As you proceed following the traffic light change the transmission may shift normally or shift harshly through the next few gears or all of them. The transmission just recently has just started a new shifting problem in that it intermittently acts like it is slipping and then suddenly engages, just as if it were in neutral momentarily and then dropped into gear. The Genesis has been to three Hyundai dealers for the harsh shifting and delayed downshift issues without resolution. I would characterize the unpredictable " lurching behavior" ( a result of the harsh up-shifts) as a safety issue and to a lesser degree the delayed rough down-shifts unless of course the "bad" downshift occurs on a wet or icy pavement with the Genesis being a rear-wheel drive vehicle of course
The contact owns a 2012 Hyundai Genesis. While at a stop light, the vehicle suddenly experienced unintended acceleration. During the incident, the brakes malfunctioned and would not immediately stop the vehicle when the brake pedal was depressed. Moments later, the engine backfired and the check engine indicator illuminated. The vehicle was taken to the local dealer (Hyundai of coconut creek in coconut creek, fl) where it was diagnosed that the engine valve was faulty and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the transmission was faulty and need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 65,000.
A D V E R T I S E M E N T S
- Philadelphia, PA, USA