This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Hyundai Genesis. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard, and the vehicle failed to immediately stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake booster and brake master cylinder. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic) but the VIN was not included in the recall. The manufacturer was notified of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 22,000.
The contact owns a 2012 Hyundai Genesis. The contact stated that while driving at 10 MPH, the brake pedal went to the floorboard while depressed. The contact related the failure to NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 181,000.
The contact owns a 2012 Hyundai Genesis. Upon starting the vehicle, the emergency brake indicator flashed, alerting the driver to contact the dealer. The vehicle was taken to dick smith Hyundai (825 congaree rd, greenville, SC 29607) where it was diagnosed that there was a brake fluid leakage that caused corrosion and brake failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 49,000.
2012 Hyundai Genesis. Consumer writes in regards to vehicle brake system recall. The consumer wanted to voice his concern about the recall that was announced, and how the dot 3 brake fluid was suspected of causing contamination of the heca. The consumer stated his brake fluid was replaced with dot 4 when Hyundai performed the tsb. However, the same heca unit remained in his vehicle. The new recall stated for vehicles manufacturer after June 1, 2010 dealers would flush the hecu assembly/valves and brake system using Hyundai's dealer diagnostic tool and change the brake fluid with fluid containing additional corrosion inhibitor additive. The recall made no mention on inspecting the hecu internals for corrosion. The consumer would like to know, how can Hyundai assure him that his hecu has no corrosion, even in the slightest measurement.
I have had no accidents for over 20 years, now I have two fender benders - rear end collisions. The first one, 10/07/11, was at less than or about 5mph and I remember braking as usual but it failed to stop and rear ended the vehicle in front. Only minor damages due to the speed involved. Next, today 11/14/11, I braked when a truck cut me off and merged on to the freeway from an exit only lane at the last minute, still it made contact with that truck, this time moderate damage to my vehicle and none to the truck. The speed here was about 10-15mph. I have observed that when I put my leg on the brake pedal while starting, it goes down a little bit which may be normal, but, I am afraid that such a travel / ply could have happened during the above two collisions because I could not believe that it traveled even after I slammed on the brakes.
A D V E R T I S E M E N T S
- Brooklyn, NY, USA