This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Hyundai Genesis. While attempting to make a right turn at 5 mph, the vehicle stalled and caused the power steering to seize. The brakes failed and the battery and check engine warning indicators illuminated. The failure occurred two additional times. During the last occurrence, the vehicle was pushed to a parking lot. A tow company was called, but the vehicle restarted on its own. The vehicle was not towed, and was driven back home. The local dealer and manufacturer were not contacted. The failure mileage was approximately 65,000.
The common denominator for what I experienced has been that the car is moving slowly, 5-20 mph (7th or 8th gear), and you floor the accelerator while changing the lane (to merge quickly). All that happens for 1-2 seconds is that the car coasts at the speed you were going (absolutely no power is applied to the wheels), and you see the revs going up and the transmission shifting to a lower and lower gear (but not sending any of that power to the wheels), until it gets to the 2nd or 3rd gear and then your head snaps back as it accelerates very quickly (but 2 seconds too late). So instead of the expected takeoff you get 2 seconds of coasting while the car in the lane that you got into is getting uncomfortably close and has to brake to prevent an accident. This is extremely dangerous and unexpected.
- Fox Lake, IL, USA
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- Henderson, NV, USA