The vehicle was hit in the right rear quarter and then in the front, completely demolishing the front body work. Only the passenger side window curtain airbag deployed, likely due to the initial right rear side impact. The sole occupant (driver) was not protected and was injured (cracked pelvis, cracked orbital bone, nose injury) because the steering wheel airbag system failed to deploy. The manufacturer was provided with photographic evidence showing the above, but has declined to address the issue because "we attempted to inspect your vehicle and believed that an inspection would have confirmed the proper operation of the vehicle's airbag system." The car was scrapped already and not available for inspection. Photos provided to the manufacturer (and available to you) demonstrate clearly that the front bumper assembly bodywork was completely ripped off the car, yet the driver airbag did not deploy. That would seem to indicate a catastrophic failure of that intended safety feature. The manufacturer's assertion about confirmation of proper airbag system operation is not credible in view of the facts. Please research the information and make sure that other drivers are not victimized by inadequate safety engineering.

- Calabasas, CA, USA