This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car was parked (not running or moving) in an open air grocery store parking lot. I was in the grocery store for approximately 20 minutes and came out to find a crowd and a fire crew who had just put out the fire in the hood area of my car. I have photos of the car but they are on my phone and I don't know how to send them to computer.
In 2016, I filed complaint # 1084551 regarding the engine shutting down when my car had only 23000 miles. Unfortunately neither this Agency or Hyundai usa gave me the an explanation as to why this happened, and happy Hyundai kept my car for 43 days to replace various engine parts. Now in 2019, the connector to the coolant fan melted which is related to the ECM module. There was an ECM recall at the time in March 2016 but it appears that the specifications of the recall didnt address/fix the problem. Further, it appears that the problem I encountered in 2016, thee ECM recall and the problem I have encountered on July 25, 2019 are very related. I can only hope and implore thos Agency to look further into these issues. The car was in motion when the engine light came on. Took to the dealer and the diaganostic I was given said thee thermostate needed to be replaced along with the temperature sensor and a coolant flush. Also told the A/C compressor and hose needed to be replaced. On August 14th the thermostate, sensor and coolant flush was completed by happy Hyundai but the engine came back on the same day after I drove on the expressway. I took my car into another O. August 20, 2019 and was told my car wass missed diagnosed and that the coolant fan controller had shorted and the connector to that component had melted. This is all related to the ECM module.
Recall on car back in 2014 for brake failure. Improper fluid used causing ABS assist module to fail resulting in soft break pedal. Purchased vehicle in 2014 used and never told of this issue after purchasing vehicle nor never sent any info. Electrical problems, drive seat wont respond, wind shield wipers randomly turning on. Tail lights not working also on recall. This notification also never sent to use resulting in the vehicle being rear ended last year. Passenger seat head rest deployed and not drivers. Car was fixed and a couple of weeks ago the passenger head reset deployed again hitting my daughter and at the same exploded and came of its frame landing in the back seat. Hyundia dealer wont do anything other than whats on recall now.
The vehicle has issues with the bluetooth sound system where it randomly disconnects regardless if the car is in motion or stationary. The car uses a lexicon sound system. However, the car experiences another issue with the display regarding selecting a bluetooth device and the screen appears blank. From where the issue derives is unknown to pin point. One possibility is that the system reads a cd randomly without a disk being inside and it resets the system.
- Hallandale Beach, FL, USA
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The contact owns a 2011 Hyundai Genesis. While driving 20 mph, the vehicle stalled without warning. The contact stated that the failure also occurred while reversing. Each time, the contact was able to correct the failure by opening and closing the driver's door. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 80,000. The VIN was not available.
"takata recall" > my 2011 Hyundai Genesis sedan has been granting many problems with starting. Sometimes it will start up immediately, then sometimes it will start slowly or not start at all and simply revert to a clicking and no start. This seems to also be giving many other drivers problems as I look online. Please update this information as I do not wish to be left stranded. The vehicle is off when this problem occurs.
The screen where the navigation is freezes and you cannot see to control to regulate the air or to connect via bluetooth for hands free. If you turn it off and on it still will not clear the screen and you are stuck with a logo. Navigation won't work and you are stuck. It has happened multiple times over 40 times in the last year.
The contact owns a 2011 Hyundai Genesis. On several occasions, while driving on the highway, the vehicle stalled without warning and lost power. The vehicle was towed to florence Hyundai (1721 w lucas St, florence, SC 29501 (843) 667-3317) where no diagnostic failure codes were found and the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 147,000.
Complaint: Total loss of vehicle due to electrical wiring harness failure. After recall 13V113000, 04/01/13, exterior lighting:brake lights: Switch was fixed by dealership, we had repeated problems with interior lights failing, then with license plate light blowing out, and as time went on other electrical things not working- but only intermittently - would not repeat the problem when we had it looked at. Finally, at a city street stoplight, my husband driving and I am in passenger seat, I noticed wisp of smoke. Car then filled with smoke that smelled like burning electrical. Opened windows, seemed to clear, only a mile to destination, and nothing seemed wrong otherwise. When we stopped, checked all over vehicle and could not see problem. Car sat an hour. When time to leave, car would not go in gear, and dashboard warnings appeared. While car turned off, reverse lights came on and we could not make go off. Car towed to shop. Took two weeks for shop to figure out problem was in wiring harness along passenger front and rear. Many wires had insulation melted and/or charred, leaving them exposed and touching. Geico deemed the vehicle a total loss - even if the wiring harness was replaced, would still not know cause. Photos attached. I wanted to report this so if it is because of a common issue, maybe it would have the chance of being fixed so others might not lose their car to this problem.
Power steering stopped working while N motion on highway while turning N curve case #5206878, front door power window switch replaced, brakes went out suddenly while getting off interstate traveling from one sate to another, engine replaced, radiator cracked & split, alternator replaced
After second time another window lift (failed without any use) fell down, went to dealer for repair. [the darkened window films were left scratched with open spaces at each repair.] auto released to customer for a few days until parts would arrive, after recall service. Was told stop lamp switch replacement would fix all previous ESC and transmission lockup complaints. Not! after leaving dealership when slowing to 20 mph with electronic doors locked and windows closed, tapped brake, caused automobile to lurch violently to a sudden stop in rush hour traffic. Smoke filled the interior and neither doors nor windows would open, and dash lights flashed intermittently on a random basis, with out logic, and died. Auto was immobilized and could not be shoved nor driver extracted by fire department response (2). Eventually was able to cause passenger power window (only) to lower halfway during final flash from lights. With help was able to escape. Trunk was opened with manual key (key fob inoperative) and swelled battery was melting down, with ventilation, did not explode. The oem battery location failed by sedimentation shorts from a "goosey" suspension. Dealer retrieved vehicle, after window lift replaced, demanded customer removal by putting bad battery from another vehicle in for jump start. Drove to nearest after market store for adsorbed glass mat (agm) battery to preclude future fires. Driver's door actuator total failure replaced (37631). Brake light switch replaced again (46704). Brake switch diode recall refused by dealerships that continue to also refuse to adjust emergency free play, at any cost. Porous oem tires replaced for safety. This car is considered unsafe to drive unless one window remains lowered for an escape path.
When engaging the turn signal, the headlights will flash off and back on quickly. This only happens when the headlights are set to "on" (as opposed to "auto"). it does not happen every time the turn signal is engaged, but it happens 15-20% of the time. It is distracting to the driver of the vehicle as well as other drivers around the vehicle. I've researched this and found it is not an isolated case: genesisowners.com/Hyundai-Genesis-forum/showthread.php?S=15515fe08925adeb2371411165fe2C76&T=12026&page=2.
Noticed that the head lights shut off for a couple of seconds when making a turn onto a ramp on an interstate. Seemed to happen when the turn signal was operated and has repeated a dozen or so times since the first occurrence, but can go weeks to months between incidents. I think that the head light selections switch was set to "on" at the time as I have not noticed this to occur when set to "auto."
The contact owns a 2011 Hyundai Genesis. While the vehicle was stopped in the drive position with the engine turned off, the vehicle suddenly rolled forward. The contact jumped back in and applied the brakes to stop the vehicle. The vehicle did not have a key as it had a keyless ignition. The contact believed the failure occurred because the vehicle could be shut off although it was not in park. The vehicle had not been inspected or repaired. The failure mileage was 6,000 and the current mileage was 10,000. Updated 03/24/11 Hyundai informed the consumer, they were aware of the problem, but did not offer a fix. Updated 09/19/11
A D V E R T I S E M E N T S
- Advance, NC, USA