This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2011 Hyundai Genesis is experiencing braking failure. I have almost had accidents due to my car's inability to come to a stop in a reasonable time, especially when following vehicles that come to a sudden stop. The pedal depresses almost to the floor and is very spongy. The problem is intermittent but consistent. I researched the issue and found that there was a recall related to this issue, but for some reason, Hyundai excluded my VIN despite it falling within the manufacture period of Hyundai cars experiencing the issue. I took the car to the Hyundai dealership and they diagnosed a failed ABS system, specifically stating that the internal seals of the hecu (ESC unit) were worn causing poor sealing. This may be related to the corrosive brake fluid that they replaced for their campaign TL6. Under Hyundai's recall campaign 114, the hecu system should have been inspected and repaired or replaced in addition to changing the fluid. Hyundai merely replaced the fluid. This has caused a dangerous situation with my braking system that could have been avoided.
I purchased my used pre-certified Hyundai Genesis 20 11 car in February 2014 and shortly thereafter I found that my brakes which originally were firm would go down to the floor or nearly to the floor within 6 months I did some research on the car and found that in 2013 Hyundai corporation issued a recall on the ABS system do 2 corrosive brake fluid that was could potentially corrode the ABS system and 2013 the brake fluid was replaced on my car prior to my purchase. However Hyundai did not inspect whether ABS systems had already been damaged by this corrosive brake fluid and merely replaced it my car has an ABS system that has been tested and it fails. The brake pedal on my car nearly touches the floor and it is difficult to stop the car safely. I was driving in the rain recently and just missed hitting a car that stopped suddenly.
- Mission Hills, CA, USA
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- Lincolnshire, IL, USA