This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Active headrest on front passenger side inadvertently deployed while driving on a smooth toll road at normal speed. Any passenger could have been severely injured and there could be risk of driver side deployment that could not only cause severe injury but also collision. There were no warning indicators and the entire unit must be replaced because the plastic retention clips broke. The car is currently in the shop.
- Sugar Land, TX, USA
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- Sugar Land, TX, USA