This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Engine failure - car has 32K miles; never had any warning light appear on the dash; out of no where developed a knocking noise. The car was sitting for approximately 2 weeks and once started and driving a knocking noise started approximately 5 minutes into my drive; therefore I brought it immediately to the dealer. New engine is needed due to excessive sludge build up and oil bleeding into the engine and timing chain. Manufacturer stated it's not covered under warranty. A local mechanic shop told me this has been noted in a couple other same models that came through their shop although those owners traded the car in to get out of the situation they were in. Oil was changed in accordance with the manufacturers specification although not through a dealer since I don't live close to a dealer. If the manufacturer requires it to be changed or maintained through a dealer, that should be documented in the owners manual. This manufacturer seems to have a lot of issues with engine failures. This could have potentially caused the car to stall in the middle of a busy highway potentially causing to harm to people in my car or cause a serious accident.
- Plainfield, IL, USA
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- Charlotte, NC, USA