This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Hyundai Entourage. The contact stated that the rear sliding doors operated independently. The failure occurred without warning. Prestige auto mart (288 broadway, taunton, MA) was contacted, but stated that they do not repair doors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000. The VIN was not provided.
The door handle just fell off of the door on the left side of the car. The automatic sliding door has given us many problems, we have taken it to get it fixed and it still does not slide properly. When my husband tried to open the door the handle just fell off. Now what do we do.
There were numerous incidents with my 2008 Hyundai Entourage power sliding doors automatically opening/closing on their own. It mostly happened when I was stopped and was waiting on my children's bus to come but the incident in January 2009 occurred when I was getting on the interstate. I had stopped at a red light and proceeded to turn onto the interstate when one of my power sliding door opened on its own while I was driving. This seat just so happened to be the seat that my, then, 3 month old daughter would sit in. I literally had to take it to the dealership more than 4 times in a year (sometimes I would not take it in because they kept telling me if they could not replicate it, there was nothing they could do) and it was in the shop, collectively, about a month so they could attempt to replicate the problem. Even with showing them video, they said they could not tell what the problem was. After about a year and a half from purchase, they finally started changing out parts (starting from cheapest to more expensive per my request) and found that it had to do with the switches. This is a huge safety concern because the doors have shut on me while I have been standing in the door trying to get my kids out, they have opened while driving, and many times it would open and close repeatedly on its own but wouldn't fully open until I turned off the power function. If something happened and the car caught fire, this could cause smaller children to become entrapped. It is a serious safety issue that I have seen people posting about all over the internet with the exact same problem as I am mentioning. These vehicles need to be recalled before someone does lose their life or become seriously and/or permanently injured!
I was driving at 45 mph and suddenly we heard the noise stating that passenger door is opened. We stopped our car on the side as kids were sitting in the back. Opened the doors and closed again. This happened few time since then. There is definitely some problem with the parts.
The problem started out where the power to the rear sliding doors started to stick, make a crunching noise and beep when trying to close. Then the power would not work at all. I switched the doors to manually open and close, which as fine for awhile. Then it started to beep and the door open sign would light on the dash but would still be shut. I would then pull over and close the door and lock it. Then one day with my six year old son and dog in the back it opened wide as I was turning on to a highway. I had to pull over almost causing an accident. We have noticed that the locking mechanism is not latching and now we have to tie the door shut because it will try to open every time I make a right hand turn. The door ajar light and the beeping is constant now. I have seen that there are numerous complaints about this same problem!
Power sliding doors erratic operation. Currently one door does not operate with remote or inside power button. It would partially open then close automatically, then stopped operating completely. Have had similar problems in the past, addressed by the dealer. Now it's a repeat issue. Other customers report doors opening by themselves while vehicle is in motion. This is a safety issue and warrants a safety recall.
The sliding doors remain in open position when van is driven. They are supposed to close automatically while sounding an alarm. No alarm sounds at all they just stay open as I took off.
The automatic sliding door for the vehicle have had a number of issues in the past - either related to not opening fully, not closing fully or automatically closing while opening. The latter causes the door to close on a child's fingers. The latest incident happened on October 18, 2009 at about 4:13pm. While traveling from williamsburg, va back to rockville, md, (route 64, va) the left passenger door opened while the vehicle was in motion at approx 60 miles per hour. As a result, the driver had to perform an emergency stop on the highway to close the door. Until the vehicle was brought to a complete stop, the adult passenger in the front passenger seat had to hold onto the child seated at the open door.
A D V E R T I S E M E N T S
- West Bridgewater, MA, USA