This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Hyundai Entourage. The day after the vehicle was purchased, the contact noticed ripples on the right side of the quarter panel. The vehicle was taken back to the dealer and they kept and repaired it for two weeks. Shortly after she retrieved her vehicle, she noticed a severe vibration when driving over 55 mph. The vehicle was returned to the dealer and they stated that the failure was due to bent rims. The tires and rims were replaced, but the failure was never fully corrected. The vehicle has since been taken to the dealer on numerous occasions, but they stated that nothing else could be done. The powertrain was unknown. The failure mileage was 1,300 and current mileage was 18,000.
- Walton, KY, USA
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- Walton, KY, USA