This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on the clear view expressway in NY when the car engine shut off no warring at all just died. I was lucky I got to the shoulder of the high way called for a tow truck took 4 hours two tow trucks to get me home to ct took it to the Hyundai dealer in milford they said the engine froze had plenty of oil was not burnt it just stopped working the engine had 113,000 when it just stopped no waring at all they said because it was out of warranty they could not help me at all will never buy one again not good customer service now I have a big paper weight in my yard.
Minivan was parked at night in our home garage and spontaneously went on fire. All recommended factory maintenance was always performed. No recall for our vehicle existed. Significant risk to property and loss of life. Pushed it out of garage to save family and home.
The contact owns a 2007 Hyundai Entourage. While driving various speeds, the vehicle suddenly shut off and the electronic stability control and tire pressure monitoring system indicators illuminated. The vehicle was taken to capitol Hyundai(2820 eastern blvd, montgomery, al) for repairs, but the failure recurred. No diagnosis information was available. The vehicle was taken to an independent mechanic who replaced the transmission, but the failure continued. The manufacturer was not notified of the failure. The failure mileage was 35,000. The VIN was invalid.
The contact owns a 2007 Hyundai Entourage. While the vehicle was idling at a red light, the engine began to rev on its own. The vehicle also began to roll forward. When the vehicle was placed in park, the revving subsided. There were no warning indicators illuminated. The vehicle was taken to Allstar motors, Inc. (9201 St charles rock rd, St. Louis, mo 63114, (314) 427-6550), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 133,000.
Van's electrical suddenly cut off in the middle of traffic losing power - thankfully a parking lot entrance was nearby and was able to barely steer it into the parking lot. I had my children with me. Found out it was recurring problem with the valve cover gasket leaking oil onto the alternator. Similar problem with recalled Hyundai veracruz - same engine layout - but no recall on the Hyundai Entourage. This is the 4th time the alternator died and the local Hyundai dealership will do nothing since it is out of warranty.
- Antelope, CA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2007 Hyundai Entourage. While driving approximately 40 mph, the battery and brake warning indicators illuminated independently. The dealer diagnosed that the oil gasket cover was leaking and caused oil to come in contact with the battery and the alternator. The oil gasket cover, battery, and alternator failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The VIN was not included in NHTSA campaign number: 14V415000 (engine and engine cooling). The manufacturer was notified. The VIN was unknown. The approximate failure mileage was 99,900.
Valve cover gasket is leaking oil all over the alternator. Other Hyundai's with this engine have been recalled but the Entourage has not. That makes no sense at all since by Hyundai's one admission in the other recall this is a safety issue. Why is nothing being done about this"?"
I purchased a used 2007 Hyundai Entourage June of 2016 since buying the vehicle I have had issues with it failing to start turn the key lights fan radio all came on engine would not crank it happens now and again but enough to be an issue I returned to the dealer were it was purchased they replaced the starter one week later same issue we had the battery tested told the battery was almost new since buying the van I have had it towed twice called road side assistance twice and I have been stuck at work and at the store for hours even missed a day of work because of this I contacted Hyundai and was told that I have to have a certified Hyundai mechanic look at the vehicle however they are not willing to swallow the cost I have been doing research since this problem occurred and it appears that Hyundai has an intermittent no crank no start issue with some vehicles the Entourage being one that they wont acknowledge I even found a you tube video where a mechanic explains the problem my husband has owned two elantra's I thought we could rely on Hyundai which was the reason I brought the Entourage but clearly that are not as reliable as we thought. I even found 6 complaints of the same issue on this site
The contact owns a 2007 Hyundai Entourage. When the ignition was turned to the on position, the engine failed to start. In addition, while driving 10 mph a month later, the accelerator pedal was depressed but the vehicle failed to accelerate and shook violently. Also, the vehicle did not shift into park and the battery had to be disconnected in order for the vehicle to turn off. The failures recurred numerous times. The vehicle was taken to a dealer. The technician was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign numbers: 13V556000 (suspension) and 06V356000 (electrical system). The failure mileage was approximately 70,000.
We have been having trouble with our Entourage not being able to start. Two months ago we had an oil leak from our valve cover and was told it had been leaking onto our alternator for awhile and could cause our alternator to stop working. We had to pay an exorbitant amount of money to get the valve cover fixed. The mechanic I have been talking to says that their is a recall on the veracruz which uses the same engine an valve cover for my vehicle. I think that our 2007 Entourage should be included in this recall in case this should happen to more people and more accidents happen. Because of this leak happening we will now have to get a new alternator soon.
On my last visit to the dealership service department, I was told the front valve cover gasket was leaking and needed to be replaced. I was unable to have the repair done at then due to time constraints. I now have an appointment in three days (August 8, 2014) to have the front valve cover replaced. The cost estimate is $653. NHTSA recently sent me a notice of a recall on the Hyundai veracruz that has virtually the same engine compartment layout as my vehicle. The recall on the veracruz is to replace leaking valve cover gasket and the alternator for free because oil is leaking onto the alternator and causing a safety hazard. I think that Hyundai of America should do the same fix for my vehicle free of charge. What do you recommend that I do? I believe that ODI should verify this complaint and contact Hyundai to issue the same recall for my vehicle.
The contact owns a 2007 Hyundai Entourage. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic, who replaced an unknown module. The contact stated that the failure recurred three days after the repair. The vehicle was taken back to the independent mechanic where the vehicle was to be diagnosed. The manufacturer was made aware of the failure. The approximate failure mileage was 96,000.
Beginning in August of 2013 our Entourage started experiencing episodes of randomly not starting, with episodes occurring about every two weeks, sometimes more often, sometimes less. For awhile we suspected it was an issue with the battery, but after replacing the battery twice now, we know it is not an issue with the battery. We do know now that it is a condition known as an intermittent, no crank/no start. We do not know for sure why; however, we suspect, per a technical service bulletin put out in August of 2007that we found (#07-90-009), that it is due to a faulty ipm module. Hyundai refuses to acknowledge that bulletin or to cover the repairs since it is not under warranty, and a diagnostic is proving futile (per our experience of having a diagnostic performed that turned up nothing) since the problem resolves itself after sitting for some time, therefore, by the time the mechanic is able to see it is no longer exhibiting the problem, so we are left not only not knowing when our vehicle will start on a recurring basis but unsure as to what to do about this problem.
My 2007 Hyundai Entourage SE minivan suffers from a intermittent start issue. We bought the van used in 2012 with 82,000 miles on it. We have had door issues, where they do not latch correctly and engine issues, electrical issues, and tires wear unevenly. It has not been a great purchase. The van not starting is the real issue, here is what happens. When you put the key in the ignition it either starts the engine or there is no ignition. The lights and fans still work just no ignition. The fix, I read online that if you hit the fuse panel below the steering wheel that resets this error. It works, it shouldn't but it does. The closest dealer is 30 miles and they have quoted me up to a $600 to fix. I feel that this is such a widespread issue that it should be covered by Hyundai. It also seems like a safety issue. Please check into this. Thank you.
The contact owns a 2007 Hyundai Entourage. The contact stated that the vehicle had numerous electrical failures. The contact stated that the interior light, the power sliding doors, and the power locks all failed. The vehicle was taken to the dealer for diagnosis and was informed that there was an electrical short. The vehicle was repaired. The failures recurred. The air bag light began to illuminate and the contact was afraid that it too was an electrical issue and felt very unsafe driving the vehicle. The vehicle was due to be diagnosed at the time of the complaint. The failure mileage was 114 and the current mileage was 111,000. Updated 01/05/13*ljupdated 2/6/2013
When driving the car it unexpectedly does not allow acceleration to occur. The car stalled while pulling out into traffic causing a near accident. Had to turn off the car and restart it.
A D V E R T I S E M E N T S
- Bridgeport, CT, USA