This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger electric sliding doors do not latch properly. Latching the door make take several attempts. Shaft humming while on gear on active gas pedal. The noise disappears when the gas pedal is not used while in gear.
The contact owns a 2007 Hyundai Entourage. When the ignition was turned to the on position, the engine failed to start. In addition, while driving 10 mph a month later, the accelerator pedal was depressed but the vehicle failed to accelerate and shook violently. Also, the vehicle did not shift into park and the battery had to be disconnected in order for the vehicle to turn off. The failures recurred numerous times. The vehicle was taken to a dealer. The technician was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign numbers: 13V556000 (suspension) and 06V356000 (electrical system). The failure mileage was approximately 70,000.
As I was pulling out of a parking lot, the ESC light came on steady and there was no power/pickup when depressing the accelerator. Top speed may have been 10mph. I was able to get the car off the road without incident as it was early in the morning. This is a known problem that presents a safety issue but has not been recalled (see Hyundai technical service bulletin 10-fl-010 for specifics). A loss of ability to accelerate when trying to join traffic could increase the chance of an accident and should be a general recall for replacement at Hyundai expense.
- Hopewell Junction, NY, USA
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- Grand Prairie, TX, USA