This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Both of the rear door handles snapped off for no reason. We were stationary and I went to open it, no excess force or pulling. Tried to open and both broke off in my hand. The back windshield wiper hook also snapped and threw my windshield wiper off. I was stationary, I had taken off the old one put a new one on and it broke and lost my windshield wiper while on the highway! cheaply made handles and windshield wipers!
As I ramped on to a busy interstate, the front hood latch gave way. The hood flipped up smashing my windshield and blocking all front vision. I was able to get over to the shoulder without getting hit by another vehicle. I was going about 60 mph when the hood latch gave way. About two weeks ago, same thing: The front hood latch gave way, but that time I was going only about 25 mph as I slowed down on a secondary road to turn in to the subdivision where I live. No harm done to the windshield the first time. First time I assumed I had not properly shut down the hood. Second time, the hood latch and safety failed.
I was driving in the left lane of a local highway with no median, at approximately 40-43 mph. It was about 7:30 in the evening on a Friday and traffic was heavy. The hood of my Entourage suddenly popped open hitting my windshield and obscuring my view. Luckily I was able to steer the car over to the right lane and then onto the shoulder, which is also minimal in that location due to a ditch. I am very grateful that my daughter and I are safe, that I didn't hit anyone and no one hit us and that I didn't hit any other stationary objects or end up in the ditch due to my inability to see where I was going. There is no reason why the hood should open by itself. No one had opened it for months. I had been driving up and down that stretch of road, sometimes multiple times daily without incident. There was no trauma to my car. No accidents, nothing hit the car prior to this occurring. It just suddenly flew open. It was bent out of shape, difficult to close, detached from the side support arms that hold it open when servicing the engine. A wrecker driver pulled over and offered assistance, we were able to close it together and he had to use a large wrench (I think I am no mechanic) to adjust the latch in order to even close the hood, let alone secure it.
A D V E R T I S E M E N T S
- Conneaut Lake, PA, USA