This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My dealer alledgely fixed the recall in 2021 along with 2 other recalls. At that time I had no problem with my steering. Now 2 years later my power steering went out in the middle of a turn in a very busy intersection and hasn't worked since. The dealer would not fix because they said my car was out of warranty. Hyundai usa also reviewed and denied me. On their webpage, it does not say anything about a time limit on their recall. It is a recall and not a warranty concern. Below I send 2 pics taken off their webpage. Please help me. Thank you.
My power steering just stopped working. There was a safety recall on my car. i did not receive a warning notice. On Hyundai's website i entered my vin # and it said my car was affected and would be fixed free of charge or if I had already paid I would be reimbursed. The dealership refused to honor the recall. I called several times to HyundaiUSA and finally they said my car was out of warranty. No where online did it say the recall had to be fixed before the warranty ended. They just refused me and told me to take it up to someone else. I have a 2010 Hyundai Elantra Touring. I did not cause this problem, they admit in the recall that there is a problem but are looking for a loop hole to get out of fixing it. Please help. Thank you. vin # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2010 Hyundai Elantra Touring. The contact stated that while driving at various speeds, the Engine Control Unit (ECU) warning light illuminated, and the power steering assist failed to operate as needed. The contact stated that after restarting the vehicle, the power steering assist functionality returned. The contact took the vehicle to the dealer and was informed that the VIN was not included in NHTSA Campaign Number: 15V100000 (Steering). The contact notified the manufacturer of the failure and was initially informed that the VIN was under recall; however, later the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 136,000.
I was driving this car and the esc light came on and then off again but i feel the steering became hard and still the steering is hard there is a recall for this car for steering problem please let me know is it safe to drive it or not. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2010 Hyundai Elantra touring. The contact stated that power steering failed to operated as designed while his son was driving the vehicle at an unknown speed. The contact had the vehicle towed to alexandria Hyundai (1707 mt vernon ave, alexandria, va 22301) where he was informed that the alternator needed to be replaced. The contact disagreed with the diagnostic and he informed the dealer that the failure was related to a defective fuse. The contact had the vehicle towed back to his residence where he performed a diagnostic test and had determined that the failure was indeed related to a defective fuse. The contact then had the vehicle towed back to the same dealer after discovering that the vehicle was included in NHTSA campaign number: 15V100000 (steering) and had the recall repair performed. Upon return of the vehicle, the contact stated that while driving 45 mph, the eps warning light illuminated on the instrument panel and the vehicle started jerking to the right. The contact drove the vehicle to his residence and later discovered that the brakes and rotors were defective. The contact had the brakes and rotors replaced however, the failure persisted. The manufacturer was not informed of the failure. The vehicle was not repaired. The failure mileage was approximately 126,000.
Power steering stopped working. I had sqeaking noises when turning the wheel.also shimmering over slightest bumps. Dealer estimate for new steering columns was about $2000. I was pulling out of a parking space when it froze. After I tuned of the car it worked. However I have read many complaints that this problem continues under normal driving conditions including highways. I feel the manufacturer should be responsible for this problem.
I have a 2010 Hyundai Elantra touring with 16,605 miles. It has had steering problems that have been fixed by the dealership at no cost to me twice before. However now it needs another steering repair and the parts alone cost me $1,446.89 and labor will be an additional $300. The part is coming from Korea and may take one to two months to get to the dealership. In the mean time I have no car to do my errands. I am asking for reimbursement and restitution for myself and a guarantee that this steering problem will not reoccur.
While driving the car became difficult to steer almost resulting in my going off the road, when I go to a place that was safe to stop, I noticed that the eps light was illuminated red, and the ESC off light was illuminated yellow. I shut off the car and it the lights went off and remained off during my communte home. When I drove the care yesterday the lights came on at start up and stayed on my commute home. This vehicle is extremely difficult to steer to steer when the lights are illuminated, and unsafe when the power steering cuts off unexpectedly while driving. There are many reports of this problem on the internet, and a recall number #127 has been assigned, but no official recall to date for my VIN #.
The contact owns a 2010 Hyundai Elantra touring. While driving approximately 55 mph, the eps indicator illuminated. The contact searched the VIN and found NHTSA campaign number: 15V100000 (steering). The vehicle was taken to fitzgeralds lakeforest Hyundai (301-670-4800, located at 905 North frederick ave, gaithersburg, md 20879) where the eps software was updated, but the failure recurred the following day. The vehicle was taken back to the same dealer and the contact was informed that the vehicle would not be repaired for free. The manufacturer was made aware of the failure and did not assist. The vehicle was not repaired. The failure mileage was 104,000.
Recall 127.eps system not work properly. But they want to charge for find it.($131) I called Hyundai company.they dont give me positive answer dealership only update software.which is not solve problem.they told they are not replace any parts to fix the problem.Hyundai doest give me any positive answer.
Steering:electric power assist.. NHTSA campaign # 15V100000 is only for car built before 4/30/10 and doesn't include the ones built after where I'm sure they didn't stop making them differently or putting different parts in them. I'm having the same problem as the ones built before May 1st and many others are as well and this recall should include all 2010 cars and not just ones built before May 1st. I have the electronic power steering and the electronic control units lights on showing its exactly the same problem as the rest of the 2010 model so its absolutely unbelievable that not all of the models built in 2010 are included. My lights stay on constantly at any speed what so ever and like the recall states if power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash. If I die in a crash because of this problem like any of the recalls they are wiling to perform they will be paying millions more than the $600 recall they should be doing to begin with.
Failure of electric power steering assist. The loss of power steering assist occur unexpectedly when I was driving. I noticed a heavy steering wheel feel. The electronic power steering (eps) electronic control unit (ECU) sense a discrepancy in the steering input signals and disable the steering power assist. The light turned on. The power steering assist is lost, greater effort be required for me, while I drive, to steer the vehicle increasing the risk of a crash.
In my steering wheel it makes a clunking noise. I brought it into a service station and they told me it needed a flexible coupling gromt. I didn't do this it is all the way down in the steering column. They told me it should be a recall because it is nothing I did. It does the noise when I am sitting still. If you turn the wheel it sounds like it is catching on something.
Steering column started making a clicking noise when turning the wheel when parked or driving at less than 15 miles per hour indicating play in the steering.
The contact owns a 2010 Hyundai Elantra touring. While turning the vehicle, the steering wheel became difficult to maneuver. The vehicle was taken to a dealer where it was diagnosed that the power steering failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 84,000.
Material used in the gls variant's steering wheel has degraded to the point that the rubber pieces are crumbling in the hands of the driver. The steering wheel material has cracked and disintegrated. Dealer told me this is normal wear and tear. I have had several cars with excess of 14 years of use that this has not happened to.
No recall letter received from Hyundai regarding power steering system problem (15V1000000) despite apparent seriousness of the problem. Systemic problem or limited to me alone? updated 05/17/18 I have confirmed that my VIN is covered by the recall....updated 12/03/15 updated 4/24/18
A D V E R T I S E M E N T S
- Baldwin, NY, USA